SEPTEMBER 29-3O, 2O15 // JW MARRIOTT // WASHINGTON, D.C.

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1 #FranchiseForward ANNUAL MEETING IFA S WASHINGTON, D.C. FLY-IN SEPTEMBER 29-3O, 2O15 // JW MARRIOTT // WASHINGTON, D.C.

2 THANK YOU TO OUR SPONSORS 1 #FranchiseForward

3 SCHEDULE OF EVENTS Tuesday, September 29 7:00 am 7:00 pm Registration Desk Open Grand Foyer 12:00 pm 7:00 pm Congressional Appointment Help Desk Grand Registration Desk 2:15 pm 5:15 pm General Session Grand Ballroom Salons II-IV 2:15 pm 2:40 pm Welcome Remarks Speaker: Melanie Bergeron, CFE, IFA Chairwoman and Chair of the Board, Two Men And A Truck International, Inc. Speaker: Robert Cresanti, Interim Chief Operating Officer, Executive Vice President, Government Relations & Public Policy, International Franchise Association Presentation of the Sid Feltenstein FranPAC MVP Award Presented to: Lawrence Doc Cohen, CFE, President, DOC & Associates, Ltd. Introduction by: Melanie Bergeron, CFE, IFA Chairwoman and Chair of the Board, Two Men And A Truck International, Inc. Speaker: Neema Ardebili, VP of Business Development and Global Franchise, ADP 2:55 pm 4:15 pm Franchise Action Network Annual Meeting Issues Panel The Issue That Matters Most Joint Employer It s time to take a deep dive into the issue that matters most right now the definition of a joint employer. Your day on Capitol Hill will be spent talking to members of Congress about this important issue and we want to make sure you re ready! Hear from IFA Government Relations & Public Policy staff, experienced workforce legal experts and your peers about the history of this issue, where we are now, and why it s important to your business and the future of the franchise business model. Our panel will provide you with everything you need to know! Introduction by: Robert Cresanti, Interim Chief Operating Officer, Executive Vice President, Government Relations & Public Policy, International Franchise Association Moderator: Matt Haller, Senior Vice President, Media Relations and Public Affairs, International Franchise Association Panelists: Michael Layman, Vice President, Regulatory Affairs, International Franchise Association; Michael Lotito, Co-Chair, Littler s Workplace Policy Institute & Shareholder, Littler Mendelson; Andrew Puzder, President & CEO, CKE Restaurants Holdings, Inc.; Mara Fortin, Franchisee, Nothing Bundt Cakes of San Diego, CA 2:40 pm 2:55 pm ADP Franchise Report Thousands of businesses. Multiple threats. One industry. With vicarious liability being top of mind and franchisors being sensitive to the issue of providing their franchisees with direction, it is important to remember the compliance challenges that could ensue with your franchisees and your brand. Join ADP as they discuss the three things your franchisees need to know to help ensure the smooth operation of your franchise in this challenging environment. Haller Layman Lotito Puzder Fortin #FranchiseForward 2

4 SCHEDULE OF EVENTS (Tuesday, September 29 continued) 4:15 pm 5:15 pm Advocacy Training & Hill Preparation IFA will prep you before your meetings on Capitol Hill and provide even more guidance on having an effective visit through a professional advocacy training panel. Introduction by: Robert Cresanti, Interim Chief Operating Officer, Executive Vice President, Government Relations & Public Policy, International Franchise Association Speaker: Christopher Kush, CEO, SoapBox Consulting 5:30 pm 6:15 pm Franchisee Meet & Greet Reception Penn Avenue Terrace, Lobby Level Franchisees are invited to attend this private meet and greet reception to get to know other franchisee leaders and members of IFA s Government Relations & Public Policy team. 6:00 pm 7:00 pm Leadership Reception Capitol & Grand Foyers 7:00 pm 9:00 pm Leadership & Franchisee of the Year Awards Dinner Grand Ballroom Salons II-IV Welcome by: Melanie Bergeron, CFE, IFA Chairwoman and Chair of the Board, Two Men And A Truck International, Inc. Dinner Co-Sponsor Remarks: Leonard MacPhee, Partner, Perkins Coie, LLP Michael Tapp, President, Interstate Battery Franchising & Development, Inc. Joe Francis, VP - Strategic Alliances, ADP, Inc. Jeffrey Tews, Multi-Unit Franchisee, BrightStar Care of Madison and Chair, IFA Franchisee Forum Wednesday, September 30 7:00 am 11:00 am Registration Desk Open Grand Foyer 7:30 am 11:00 am Congressional Appointment Help Desk Grand Registration Desk 8:00 am - 9:00 am Breakfast in honor of US Senator Roy Blunt (R-MO) Longworth (Separate fee required) 8:30 am 9:00 am State Delegation Breakfast Grand Ballroom Salons II-IV Join your colleagues from your home state for breakfast. 9:00 am 10:00 am General Session Grand Ballroom Salons II-IV 9:00 am 9:15 am Welcome Remarks Welcome by: Melanie Bergeron, CFE, IFA Chairwoman and Chair of the Board, Two Men And A Truck International, Inc. Breakfast Sponsor Remarks: William Yapp, VP, Business Development, Constant Contact Franchisee of the Year Awards Presentation Presented by: Melanie Bergeron, CFE, IFA Chairwoman and Chair of the Board, Two Men And A Truck International, Inc. Lunch Co-Sponsor Remarks: Phyllis Hegstrom, Director, Government Affairs, Home Instead Senior Care Jordan Wilson, Director, Franchise & National Brands, Scorpion Franchise 3 #FranchiseForward

9:15 am 9:25 am Are You Ready? Hear from our Franchise Action Network Advocate of the Year about making the most of your day on the Hill, but more importantly, continuing advocacy throughout the year.

Hear what FASTSIGNS has done at both the franchisee and franchisor level on a host of issues leading up to the day on the Hill to engage in advocacy efforts across the country.

5 9:15 am 9:25 am Are You Ready? Hear from our Franchise Action Network Advocate of the Year about making the most of your day on the Hill, but more importantly, continuing advocacy throughout the year. While being up on the Hill today is important, it s your job to make sure the voice of franchising is heard when you are back home! Hear what FASTSIGNS has done at both the franchisee and franchisor level on a host of issues leading up to the day on the Hill to engage in advocacy efforts across the country. Speaker: Catherine Monson, CFE, CEO, FASTSIGNS International 5:30 pm 8:30 pm Congressional Reception 101 Constitution Ave NW (Charlie Palmer Steak Rooftop Terrace) Entrance on Louisiana Ave NW, between First St. NW & Constitution Ave NW. New format this year! Join fellow attendees, members of Congress and their staff for one final networking event to cap off your experience on the Hill. This year s event will take place on the rooftop terrace at Charlie Palmer Steak with breathtaking views of the Capitol! After your meetings on the Hill you can make the short walk over to 101 Constitution Ave NW. See map on next page. Ground transportation will be provided from the reception back to the JW Marriott beginning at 6:30 pm and running throughout the reception. IFA staff will be on hand to assist attendees. 9:25 am - 9:30 am Final Overview and Questions Speaker: Robert Cresanti, Interim Chief Operating Officer, Executive Vice President, Government Relations & Public Policy, International Franchise Association 9:30 am 10:00 am State Delegation Team Meetings 10:00 am Buses Depart for Capitol Hill (from the Pennsylvania Avenue Entrance) Buses will drop attendees off at Garfield Circle located at the bottom of the hill leading up to the Capitol Building. House and Senate office buildings are a short walk away. 11:30 am 2:00 pm Luncheon and Refreshment Break Cannon Caucus Room Stop by in-between appointments to relax, re-group and get refreshments. Boxed lunches will be available starting at 11:30 am. 11:30 am 5:00 pm Congressional Appointments Help Desk Cannon Caucus Room #FranchiseForward 4

MAP OF JW MARRIOTT Registration Desk General

6 MAP OF JW MARRIOTT Registration Desk General Sessions MAP OF CAPITOL HILL Congressional Reception at 101 Constitution Ave NW. (Entrance on Lousiana Ave NW, between Constitution Ave NW & First St. NW) Bus Pick-Up Location after Congressional Reception Bus Drop-Off for Congressional Appointments 5 #FranchiseForward

IFA is pleased to offer attendees complimentary wifi access on the Ballroom and

To log on, simply choose the wireless network name FAN2015 and password TWOMEN.

Congress directory, key talking points and conference schedule and to submit feedback

Search for Franchise Action Network in your app store.

Follow us on Twitter @franchising411 and the hashtag #FranchiseForward.

7 ANNUAL MEETING IFA S WASHINGTON, D.C. FLY-IN SEPTEMBER 29-3O, 2O15 // JW MARRIOTT // WASHINGTON, D.C. STAY CONNECTED! IFA is pleased to offer attendees complimentary wifi access on the Ballroom and Meeting Room levels of the JW Marriott. Thank you to for sponsoring our wifi access. To log on, simply choose the wireless network name FAN2015 and password TWOMEN. And don t forget to download our free conference mobile app to access our Member of Congress directory, key talking points and conference schedule and to submit feedback about your meetings on the Hill and more! Search for Franchise Action Network in your app store. Thank you to for helping us provide this year s mobile app. Follow us on and the hashtag #FranchiseForward. CFE CREDITS You will earn 100 Certified Franchise Executive Participation credits for attendance at this year s conference. MARK YOUR CALENDARS Franchise Action Network Annual Meeting September 13-14, 2016 JW Marriott, Washington, DC #FranchiseForward 6

8 1900 K St. NW, Suite 700 Washington, DC Phone: (202)

SEPTEMBER 13-14, 2O16 // JW MARRIOTT // WASHINGTON, D.C.

FINAL PROGRAM #FAN2016 ANNUAL MEETING IFA S WASHINGTON, D.C. FLY-IN SEPTEMBER 13-14, 2O16 // JW MARRIOTT // WASHINGTON, D.C. Thank you to our SPONSORS The Capitol Bay Group A financial advisory practice