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Jack Floyd
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11 Q 12 Items Q1 I know what is expected of me at work. Q2 I have the materials and equipment I need to do my work right. Q3 At work, I have the opportunity to do what I do best every day. Q4 In the last seven days, I have received recognition or praise for doing good work. Q5 My supervisor, or someone at work, seems to care about me as a person. Q6 There is someone at work who encourages my development. Q7 At work, my opinions seem to count. Q8 The mission or purpose of my company makes me feel my job is important. Q9 My associates or fellow employees are committed to doing quality work. Q10 I have a best friend at work. Q11 In the last six months, someone at work has talked to me about my progress. Q12 This last year, I have had opportunities at work to learn and grow. 11 Copyright , 2017 Gallup, Inc. All rights reserved.

13 5 Global Best Practices to Increase Engagement Based on Gallup research from over 3 million work units, 29 million employees, in 70 languages across 196 countries 1. Integrate Engagement into overall Human Capital Strategy Leadership must be involved; Regular Communications 2. Use scientifically validated instruments 3. Know where company is today.and where it wants to go Baseline in year 1, then set 3 year goals/plans 4. Look beyond engagement as a single construct the metrics are the outcome not the tactics 5. Align engagement with other workplace priorities. 13 Copyright 2017 Gallup, Inc. All rights reserved.

14 Business Units in the Top Engagement Quartile of those Gallup has Studied Have: 21% higher productivity 22% higher profitability 10% higher customer metrics 37% lower absenteeism 48% Fewer safety incidents 28% less shrinkage 65% less turnover 14 Copyright 2017 Gallup, Inc. All rights reserved.

16 10 Entrepreneurial (Builder) Talents Profit: Make decisions based on observed or anticipated effect on profit Confidence: Accurately know themselves and understand others Disruptor: Exhibit creativity in taking an existing idea or product and turning it into something better Delegator: Recognize that they cannot do everything and are willing to contemplate a shift in style and control Determination: Persevere through difficult and seemingly insurmountable obstacles 16 Copyright 2017 Gallup, Inc. All rights reserved.

10 Entrepreneurial (Builder) Talents Independence: Do whatever needs to be done to build a successful venture Knowledge: Constantly search for information that is relevant to growing their business

17 10 Entrepreneurial (Builder) Talents Independence: Do whatever needs to be done to build a successful venture Knowledge: Constantly search for information that is relevant to growing their business Selling: Champion for the business and endorse what it stands for at every opportunity Relationship: Possess high social awareness and an ability to build relationships that are beneficial to their organization s survival and growth Risk: Instinctively know how to manage high-risk situations 17 Copyright 2017 Gallup, Inc. All rights reserved.

18 Copyright Standards This document contains proprietary research, copyrighted materials and literary property of Gallup, Inc. It is for the guidance of your organization only and is not to be copied, quoted, published or divulged to others outside your organization. All of Gallup, Inc. s content is protected by copyright. Neither the client nor the participants shall copy, modify, resell, reuse or distribute the program materials beyond the scope of what is agreed upon in writing by Gallup, Inc. Any violation of this Agreement shall be considered a breach of contract and misuse of Gallup, Inc. s intellectual property. This document is of great value to Gallup, Inc. Accordingly, international and domestic laws and penalties guaranteeing patent, copyright, trademark and trade secret protection safeguard the ideas, concepts and recommendations related within this document. No changes may be made to this document without the express written permission of Gallup, Inc. Gallup, The Gallup Path and Q 12 are trademarks of Gallup, Inc. All rights reserved. All other trademarks and copyrights are property of their respective owners. 18 Copyright 2017 Gallup, Inc. All rights reserved.

Aligning Higher Education Values and Outcomes. Blake Lohnes, Consultant Education and Workforce Development

Aligning Higher Education Values and Outcomes Blake Lohnes, Consultant Education and Workforce Development We Are What We Measure What We Measure Grades Test Scores Selectivity Graduation Rates Time to