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1 Index 501(c)(3) status. See Nonprofit organizations, 501(c)(3) Action methods, Adapters, early and late, 160 Adequate time, internal organizational change and, Adoption, gay and lesbian, 105 Advocacy: vs. lobbying, 133 See specifi c type Advocacy intervention plan, 15, 18 implementation and evaluation, possible intervention strategies, Age, digital divide and, 68, 69, 70 Agency level: community-based practice and, statistical problem evidence at, 17 Alcoholics Anonymous (AA), 178 American Bar Association (ABA), 176 American Civil Liberties Union (ACLU), 184 Americans with Disabilities Act (ADA), 167, 184 Anti- Drug Abuse Act of 1998, 183 Anti- drug PSAs, 51 Apathy: among citizens, 29 participatory practice and, 33 AT&T, 80 Attendance, public meetings and, 116 Attribution theory, 101 Autonomy: coalitions and, 90 using media in policy practice and, 44 Awareness campaigns. See Community-based policy practice, awareness campaigns Becker, Bob, 110 Billboards: community awareness campaigns and, 106 human, Birth control, parental consent and, 105, Block grants, 7 Blogs, 71, 75 Bottom up model for change, COPYRIGHTED MATERIAL 197

2 198 INDEX Brainstorming, small-group techniques, Brochures, 61 62, 106 The Brookings Institute, 79, 80 Brown vs. Board of Education, 174 Bulletin boards, community. See Calendars, community Burchett, Tim, 88 Bureau of Labor Statistics, 17 Bureaucracy, , executive branch and, intervention, for-profit and nonprofit organizations, public state and local agencies, Bus line extension, Bush, George H. W., 36 Business cards, 65 Business Week, 76 Calendars, community, Campaigns: working on local political, planning process, 119 strategies for, See also , campaigns The Candidate s Handbook for Winning State and Local Elections, 118, 123 Case advocacy, 3 4 Cell phones, 60, 78 Census Bureau, 17, 77 statistical problem evidence, 17 Center on Budget and Policy Priorities, 79, 80 Charity clubs, 121 Church, 121 Civil Rights Act of 1964, 155 Class action lawsuits, Class advocacy, 1 2 as compared to other forms of advocacy, 4 Clifton, Stewart, 140 Clip art, 65 Coalitions, building, internal factors for success, legislature and, 28 Coercion, Collaboration, internal organizational change and, 161 Collectivist cultures, conflict and, Comcast, 80 Commentaries. See Opinion editorials (Op- eds) Commitment, coalition leadership and, 91 Committees: legislative policy practice and, , See also Hearings, committee; Political action committees (PACs) Communication, internal organizational change and, 161 Community: lack of involvement, 29 30

3 INDEX 199 partnerships and participatory practice, Community-based policy practice, , awareness campaigns, intervention strategies, local government or agency level, state and national level, , 141 Community organizing (CO), vs. advocacy, 4 Competence, coalition leadership, 91 Conflict: avoiding and resolving group, cultural aspects of, importance of constructive, Conflict Resolution Toolbox, Conscientisation, 31 Constructive conflict. See Conflict, importance of constructive Contraceptives, emergency, 105 Cooperative: dualism, 7 federalism, 7 Counting Our Voices: Popular Education and Organizing, 41 County government, targets for policy change and, 17 Cultural differences: conflict and, interpersonal communication and, 31 organizational change and, 159 Curricula, 107 Dallas Morning News, 76 Data books, statistical problem evidence, 17 Decision-making, coalition leadership, 91 Department of Agriculture, 153 Department of Children s Services, targets for policy change and, 17 Department of Commerce, 153 Department of Defense, 153 Department of Education, 153 targets for policy change and, 17 Department of Energy, 153 Department of Health and Human Services, 153, 156 targets for policy change and, 17 Department of Homeland Security, 153 Department of Housing and Urban Development (HUD), 153, , targets for policy change and, 17, 110 Department of Human Services, 17 Department of the Interior, 153 Department of Justice, 153 Department of Labor, 153 Department of Transportation, 153

4 200 INDEX Department of Treasury, 153 Department of Veterans Affairs, 153 Desktop publishing. See Technology, desktop publishing Devolution, 6 8 Dialogue, collaborative, 100 Digital divide, Dimensions model, Disenfranchisement, interpersonal skills and, 29 Domestic violence, 65 66, 67 Domestic Violence Lobbying Day, 142 Domestic Violence Task Force, , 178, 179 DUI / DWI court proceedings, 177 Dynamics of Trust model, 101 East Tennessee Progressive Network (ETNPRONET), 72 73, 75 Economic development, participatory practice and, Editor, letters to the, E- Government Act of 2002, 155 E-groups, 72 , 60 campaigns, cell phones and, 78 Empowerment: as a change strategy in agencies, essential components of, 164 participatory practice and, Encyclopedia of Social Work, Executive branch. See Bureaucracy, executive branch and Fact sheets, Family Medical Leave Act (FMLA), 34, 35 36, 137 Family Violence Task Force, 113 Federal Court of Appeals, Federal Executive Agencies, 153 Federalism, 6 8 Federal Register, 154 Fence sitters, 160 Flash campaigns, 74 Fliers, 65, 106 Food stamp program, 7 For-profit organizations, Free speech, internet, Friend of a friend (FOAF), Friendster, 75 Frustration, participatory practice and, 33 Fundraisers, 54, 55 Furlong, Gary, 101 General Accounting Office (GAO), statistical problem evidence, 17 Goals for advocacy intervention plan, 18 Google, 71 free speech and, 80 MySpace and, 76

5 INDEX 201 Government: employees, activities permitted and prohibited by, 135 local, community- based practice and, Grassroots participation, 27 29, building community trust, democratic decision making and, empowerment practice, interpersonal skills for, statistical problem evidence, 17 working with community organizers, Great Depression, 6 7 Guidance counselors, target systems of change and, 112 Handicapped accessibility, 61 bottom up change for, Hatch Act, Hearings: committee, testifying before, 140, 142 public as a community- based intervention strategy, statistical problem evidence, 17 Honk-in, 57 Housing authorities. See specific agencies How People Get Power, 41 How to Save Your Neighborhood, City, and Town, 41 Human billboards. See Billboards, human Human service interest group. See Internet group politics Income, problem identification and, 16 Information booth, 107 Interest group politics, 83 91, building group consensus, legislative policy practice, Internet: statistical problem evidence, 17 See also Technology Interpersonal communication. See Grassroots participation Intervention plans, advocacy. See Advocacy intervention plan Intervention strategies, possible, 15, Interviews, Jansson, Bruce, 1 Jpeg files, 65 Judicial appointments, targets for policy change and, 17 Judicial policy practice, , change strategies, federal court system,

6 202 INDEX Judicial policy practice (continued ) implementing new programs, interconnectedness of three branches, monitoring, other target systems and, state court system, Kennedy administration, 155 Laurel High School, 64 Law enforcement agencies, target systems of change and, 110, , 114 Legislation: interest group politics and, 84 introducing, targets for policy change and, 17, 28 Legislative advocacy, 1 2 as compared to other forms of advocacy, 4 Legislative policy practice, , federal and state processes, , interest group politics and, lobbying and, 131, planning process, strategies for change, Letters: writing campaigns, See also Editor, letters to the Library, statistical problem evidence and, 17 Listening: interpersonal communication and active, 28 mindful, 100 Listservs, 71, Litigation, individual, Lobbying: 501(c)(3) Nonprofit Organizations and, Hatch Act and, legislature and, 28 Majority, early and late, 160 Media, campaign strategies and, file, creating a, interest group politics and, 85 mobilization, 6 statistical problem evidence, 17 See also specifi c type Medicaid Managed Care, 45 action methods and, interest group politics and, possible intervention strategies and, 19 Meeting, public, Michigan Public Policy Institute, 54 Microsoft: free speech and, 80 Word, 61, 63, 65

7 INDEX 203 Mothers Against Drunk Driving (MADD), 177 MySpace, The Nation, 76, 77 National Association for Social Workers (NASW), 121, 131, 140, 146 Code of Ethics, 9 interest group politics and, 84 PACs and, 148 Tennessee legislative alerts, 73 National Council for Adoption, 177 Neighborhood canvassing, 106 campaign strategies and, 120, 121 Neoconservativism, participatory practice and, 40 Net neutrality, News coverage / releases, 48 50, Newsletters, statistical problem evidence, 17 Nixon, Richard, 7 Nominal Group Technique (NGT), Nonprofit organizations, (c)(3) status, 126 lobbying and, PACs vs interest group politics and, 84 targets for policy change and, 17 Oakland Housing Authority (OHA), 183 Objectivity, interpersonal communication and, 28 Observation, mindful, 100 Office on Aging, 107 Office of Management and Budget (OMB), 155 Olympia Snow, 81 One Strike and You re Out, 183 Opinion editorials (Op- eds), 44 45, Organizational change. See Bureaucracy Organizing for Social Change: A Manual for Activists in the 1990s, 41 Ownership, shared, 91 Parent / teacher association (PTA), 112 Parental and Disability Act, 35 Parents: The Anti- Drug, 51 Parents Right to Know, Participation. See Grassroots participation Personal visits, communicating with representatives, Person-in-environment perspective, social work code of ethics and, 10 Perspective shifting, interpersonal communication and, 32 Pew Charitable Trust, 68, 69, 70 Pharmaceutical industry, interest group politics and, 85 87

8 204 INDEX Pharmaceutical Patient Assistance, 107 Phone calls: communicating with representatives, 139 See also Cell phones Photographs: cell phones and, 78 news coverage and, 56 Planning commission, 17, 110 Police department, 17 Policy advocacy, as compared to other forms of advocacy, 4 Policy institutes, statistical problem evidence, 17 Policy practice: community-based, 5 6 concepts used to describe work related to, 4 conceptualizing, 1 5 effectiveness of, ethics of the profession, 8 10 four methods of, 2 planning process, as a response to devolution, 6 8 Political Action for Candidate Endorsement (PACE), 121 Political Action Committees (PACs), xi, 126 interest group politics and, 84 legislative policy practice and, Political advocacy, 1 2 as compared to other forms of advocacy, 4 Political social work, 1 2 defined, 2 3 Powerlessness, participatory practice and feelings of, 33 Press conference, 56 Privatization, 157 Problem identification, Professional associations, interest group politics and, 84 Program Evaluation and Review Technique (PERT), Pro- immigration rally, 76 Project Vote Smart, 79, 80 Protest marches, 56 Public housing authorities (PHAs), 183 Public Service Announcements (PSAs), community awareness campaigns and, 106 Quality group decisions, Radio talk shows, 54 Readiness of change, internal organizational change and, Reagan, Ronald, 7 Reframing, 100 Representatives, communicating with, , 141 Respect: coalition leadership, 91 public meetings and, Responsibility, coalition leadership and shared, 91

9 INDEX 205 Revenue- sharing dollars, 7 Rogero, Madeline, 121, 122 Roosevelt, Theodore, 155 Rural areas, 75 Save the Internet Coalition, 81 School board, target systems of change, 17, 110, , 113 Scorecards, 107 Search engines, 71. See also specifi c type Self-awareness, 28 interpersonal communication and, 31 Service Development Director, 20 Small groups, making decisions in, Smokey the Bear, 51 Social action, 1 2 Social networking, Social Work Consumer and Title Protection Act, 147 legislative policy practice and, 131, Social workers, as change agencies, 2 Socioeconomic status, digital divide and, 68, 69, 70 South Africa, paid family leave laws and, 36 Speeches, public meetings and, 116 Spousal Rape Law Task Force, St. Louis Post- Dispatch, 77 State Department, 153 Statistics, problem evidence, 17 Supplemental security income, 7 Supreme Court, State, Systems advocacy, 4 Task forces: defining, interest group politics and, 84 legislature and, 28 Teachers, target systems of change and, 112, 113 Teach-ins, 56 Technology, 60, desktop publishing, 61 66, 67 online, 66, targeting systems of change and, 6 Teen Violence Task Force, Telecommunications Act, 80 Television, public, 54 Templates, 61 TennCare, Oversight Committee, 129 Testifying, 140, 142 Text messaging, 60 Title X, 108 Top down model for change, Transit Authority, targets for policy change and, 17 Transportation: planning process and, target systems of change and, 110

10 206 INDEX TrueMajority.org, 73, 81 Trust, coalition leadership, 91 Unity, coalition leadership, 91 University of Tennessee, 51, 61 Verizon, 80 Virtual community, Web sites, 75 campaign strategies and, interactive, Webb, Carl, 77 Wizards, 61 WordPerfect, 61, 63, 65, 66 Word processing programs. See Technology, desktop publishing Working Assets Flash Activist Network, 73 WorkingFamilies e- activist network, 73 World War II, Yahoo: free speech and, 80 listservs and, 74 Youth Voice Task Force,

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