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Dominic McCarthy
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1 STATE OF FLORIDA OFFICE OF THE ATTORNEY GENERAL DEPARTMENT OF LEGAL AFFAIRS In the Matter of: CHL MARKETING, INC., a Florida corporation, and HOWARD LEVENE, an individual AG Case Number: L Respondents ~/ ASSURANCE OF VOLUNTARY COMPLIANCE PURSUANT TO Chapter 501, Part II, "The Florida Deceptive and Unfair Trade Practices Act", Florida Statutes (2010), the STATE OF FLORIDA, OFFICE OF THE ATTORNEY GENERAL, DEPARTMENT OF LEGAL AFFAIRS (hereafter the "Department") has investigated certain acts and practices of Respondents, CHL MARKETING, INC. ("CHL"), and HOWARD LEVENE ("Levene"). Respondents enter into this Assurance of Voluntary Compliance (the "A VC") with the Department without an admission of wrongdoing and for the purpose of resolving this matter only. Pursuant to Section (6), Florida Statutes (2010), the Department accepts this AVC in termination of its investigation into certain acts and practices of Respondents related to their timeshare advertising and timeshare rental business (the "Business"). 1. BACKGROUND 1.1 Respondent, CHL, is Florida corporation with its principal places of business located at 7121 Grand National Drive, Ste 106, Orlando, Florida CHL formerly did business under the fictitious name Timeshare Division GMAC Real Estate. Respondent, Levene, is the president of CHL.

2 1.2 CHL was a marketing company engaged in the business of timeshare advertising and timeshare rental services to consumers throughout the United States. CHL was not a real estate brokerage company. 1.3 CHL's sales representatives made telemarketing calls to consumers to market and promote the Business. 1.4 The Department began its investigation of CHL based on consumer complaints. Many of the consumer complaints allege that CHL's sales representatives made the following verbal representations: (a) that CHL had ready buyers or renters for the consumers' timeshares; or (b) that the timeshares could be sold or rented within a specified period of time. Respondents deny that such representations were made. Further, Respondents deny that they engaged in any wrongdoing. 1.5 Respondents provided documents in response to the Department's subpoena and have been cooperative in the investigation. As part of its document production, CHL provided to the Department a copy of CHL' s agreements signed by consumers which stated that CHL was only providing advertising services. The agreements disclaimed having any ready buyer or renter, or a specified time period to sell or rent the timeshare. In addition, Respondents provided third-party voice verifications regarding the transactions. 1.6 CHL was registered with the Division of Consumer Services of the Florida Department of Agriculture and Consumer Services (the "Division") in June 2009 as a commercial telephone seller under license number TC CHL's license expired in June of

3 1.7 As a result of the Department's investigation, CHL has ceased its telemarketing operations and is no longer in the Business. 2. JURISDICTION AND VENUE 2.1 The parties agree that the State of Florida has jurisdiction over Respondents for the purposes of entering into this AVC and any enforcement actions arising out of this AVC. 2.2 It is further agreed by the parties that venue for any matter relating to or arising out ofthis AVC shall lie solely in Orange County, Florida. 3. COMPLIANCE TERMS 3.1 Respondents shall not violate any applicable law, rule, and/or regulation, including, but not limited to, the following: (a) The Florida Deceptive and Unfair Trade Practices Act as contained in Chapter 501, Part II, Florida Statutes (20 1 0); (b) The Florida Telemarketing Act as contained in Chapter 501, Part IV, Florida Statutes (20 10); 3.2 CHL shall not engage in the Business in the future. 3.3 In connection with the Department's future monitoring of CHL, Respondents agree to retain documents and other information reasonably sufficient to establish compliance with the provisions of this A VC, and shall provide the Department reasonable access to such documents and information upon written request from Department without further legal process. 3

4 4. MONETARY TERMS 4.1 Upon Respondents' execution of this A VC, Respondents shall pay to the Department the total sum of Fifteen Thousand and No/1 00 Dollars ($15,000.00) for investigative costs, attorneys' fees and future monitoring. Payment shall be made by attorneys' trust account check, certified or cashier's check payable to the Department of Legal Affairs Revolving Trust Fund and shall be sent to Robert G. Clements, Assistant Attorney General, 135 West Central Blvd, Suite 1000, Orlando, FL Respondents acknowledge and agree that any failure to comply with the terms and conditions of this A V C is by statute prima facia evidence of a violation of Chapter 501, Part II, Florida Statutes (2010), and may subject Respondents to any and all civil penalties and sanctions provided by law, including awarding of attorneys' fees and costs. 5. EFFECTIVE UPON ACCEPTANCE 5.1 The Department's Director ofeconomic Crimes may refuse to accept this AVC at his discretion, and the AVC shall only become effective upon its acceptance and signing by the Director which shall be no later than May 31, The receipt of or the deposit by the Department of any monies pursuant to this A VC does not constitute acceptance by said Department, and any monies received will be returned if this A V C is not accepted. 5.3 This AVC may be signed in multiple counterparts, each of which shall be considered an original, and all of which together will constitute one and the same agreement. 4

5 6. CONSTRUCTION OF A VC 6.1 This A VC is the result of joint negotiations between the parties and shall be deemed to have been drafted by the Department and the Respondents. In the event of a dispute, the AVC shall not be construed against any party. 6.2 Respondents shall in no way represent that the Department has approved any of the Respondents' business practices, and shall not use the existence of this AVC to in any way imply such approval. 7. APPLICABILITY 7. This AVC shall apply to and continuously bind Respondents and their successors and assigns. 8. CHANGES IN LAW OR BUSINESS PRACTICES 8.1 It is further agreed by the parties that if any statutes change due to amendment, repeal, or disposition by the legislature, an agency, or court so that they would permit any action prohibited by any section of this AVC, that section of this AVC shall no longer have any force or effect. 8.2 If any clause, provision, or section of the AVC shall, for any reason, be held illegal, invalid, or unenforceable, such illegality, invalidity, or unenforceability shall not affect any other clause, provision, or section of this AVC, and this AVC shall be construed and enforced as if such illegal, invalid, or unenforceable clause, section, or other provision had not been contained herein. <The remainder of this page has been intentionally left blank.> 5

6 IN WITNESS WHEREOF, Respondents have caused this AVC to be executed by its duly authorized representative as of the date affixed thereon. / /,./ / -~-z:{2/./,, J / _., ~/(, ~~- ----""" / / J/ ~.&. // 1. "i(gnattife of Witness (As to 1-2) /ftul~,,dtl~~[ Pri~~me of Witness (ASl-~) ~, J W 1\.A I De; v Jrt\) [rv ;- 2. Signature of \\lftile;s (A.~ to 1-2) j)~-.,"-t\_.l OQvJndo)J vo ric Print Name of Witness (As to 1-2) CHL Marketing, Inc. ~ ~Alcv) } daj bv'&._ A) PrefJIJL~ By: Howard Levene Its: President Date: f)pj?ll I If, ) c(j~vw aad t&yu ~~ Howard Levene Date: Ap ((U } E? '2012 STATE OF FLORIDA COUNTY OF ORANGE BEFORE ME, an officer duly authorized to take acknowledgments in the State of Florida, personally appeared Howard Levene, as President of CHL Marketing, Inc. and individually, who acknowledged before me that he executed the foregoing instrument for the purposes therein stated, on this ~day of.t$:z/'t I, Sworn to and subscribed before me this day of.4;:::j.r, i ' /). ]Lf\ , (_;( (A NOTARY PUBLIC, ; \ACv1.../z_ (print, type F~~~--~~~-~f Notary Pub ~~';f.~'f'v;;f_ ANNA E. OQUENDO DUARTE '!J..'.Ji,"'..J_ MY COMMISSION # DO ~:.~}.rj EXPIRES: September 29,2014 '<J.i;P,r,;f.-.~-- Bonded Thru Notary Public Underwriters Personally known.:x or Produced identification (check one) Type of Identification Produced: 6

7 /' _N // STEVEN M. LaBRET, P.A. nts, Esq. As istant Attorney General Of 1ce of the Attorney General De artment of Legal Affairs 135 West Central Blvd., Suite 1000 Orlando, Florida Phone: (407) Fax: ( 407) Attorney for Petitioner Dated: f/2-(/ 12- ( { /:~~--rl,/, {:;;"!". ( t ( ~- 1 _,. : ~ Ste~en M. LaBr~t, Esq. 226 Hillcrest Street Orlando, Florida Phone: ( 407) Fax: (407) Attorney for Respondents Dated: l-' 1,,,, Discovery\Levene\Assurance VoluntaryCompliance

STATE OF FLORIDA OFFICE OF THE ATTORNEY GENERAL DEPARTMENT OF LEGAL AFFAIRS ASSURANCE OF VO LUNT ARY COMPLIANCE

STATE OF FLORIDA OFFICE OF THE ATTORNEY GENERAL DEPARTMENT OF LEGAL AFFAIRS In the Matter of: Amerigas Propane, Limited Partnership AG Case Numbers: LI0-3-1003 Respondent ASSURANCE OF VO LUNT ARY COMPLIANCE