Presenting a live 90-minute webinar with interactive Q&A. Today s faculty features:

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1 Presenting a live 90-minute webinar with interactive Q&A Electronic Contracts and E-Signatures: Complying With ESIGN and the UETA, Interplay With the UCC Navigating Issues of Enforceability, Authentication and Admissibility TUESDAY, MARCH 6, pm Eastern 12pm Central 11am Mountain 10am Pacific Today s faculty features: Brian T. Casey, Partner, Locke Lord, Atlanta Elizabeth B. Shirley, Partner, Burr & Forman, Birmingham, Ala. Ed Snow, Partner, Burr & Forman, Atlanta The audio portion of the conference may be accessed via the telephone or by using your computer's speakers. Please refer to the instructions ed to registrants for additional information. If you have any questions, please contact Customer Service at ext. 1.

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5 Electronic Contracts and E-Signatures: Complying With ESIGN and UETA and Interplay With the UCC. Navigating Issues of Enforceability, Authentication and Admissibility. 5

6 What We Will Cover Today I. Electronic Signatures/Contracts--What Are They? II. III. IV. Interplay of ESIGN, UETA and the UCC. Relevance to Blockchain Applications. Regulatory Developments and Relevant Case Law. V. Relevant Case Law Concerning Provisions and Practices to Ensure Validity of Electronic Signatures/Contracts. VI. Enforceability, Authentication and Admissibility Challenges with Electronic Signatures/Contracts. 6

7 I. Electronic Signatures/Contracts--What Are They? (Ed Snow) Some states (NY, IL, and WA) insisted on their own laws rather than follow NCCUSL. Concerned that state e-commerce law was not going to be uniform enough, the federal government enacted in 2000 the Electronic Signatures in Global and National Commerce Act ( ESIGN ) ESIGN pre-empted state e-commerce laws that varied in certain ways from UETA. ED SNOW ESNOW@BURR.COM 7

8 ESIGN and UETA Key Points 1. A record or signature may not be denied legal effect or enforceability solely because it is in electronic form. 2. A contract may not be denied legal effect or enforceability solely because an electronic record was used in its formation. 3. If a law requires a record to be in writing, an electronic record satisfies the law. 4. If a law requires a signature, an electronic signature satisfies the law. 5. In a proceeding, evidence of a record or signature may not be excluded solely because it is in electronic form. 8

9 ESIGN and UETA Key Points UETA and ESIGN do not change contract law. UETA and ESIGN simply supplement contract law, to permit parties to transact business electronically. As supplemented by UETA and ESIGN, the law of contract formation, the basic elements of validity and verification of signatures continue in the electronic signature realm, albeit with some additional considerations. Accordingly, pre-esign and UETA signature law continues to apply, other than to the medium. 9

10 Pre-ESIGN and UETA law of signatures. Per the statute of frauds, certain contracts are enforceable only if there is a written memorandum of the contract signed by or on behalf of the party to be charged Key issue is intent, not the form the signature takes. A signature may be any symbol made or adopted with an intention, actual or apparent, to authenticate the writing as that of the signer. A signature stamp or machine, if authorized, is a signature. 10

11 Pre-ESIGN and UETA cases. Griffith v. Bonawitz, 103 N.W. 327 (Neb. 1905). A 'signature' is whatever mark, symbol, or device one may choose to employ as representative of himself. Parma Tile Mosaic & Marble Co., Inc. v. Estate of Short, 87 NY2d 524 (Ct. App. NY 1996). Fax transmission of a guaranty (with no manual signature) with a name page header at the top of each page not subscribed for purposes of the Statute of Frauds. Again, the key issue is intent, not the form the signature takes. 11

12 ESIGN/UETA Application and Scope UETA/ESIGN Apply only to electronic records and electronic signatures relating to a transaction. Transaction means an action or set of actions occurring between two or more persons relating to the conduct of business, commercial, or governmental affairs. Applies only to transactions between parties each of which has agreed to conduct transactions by electronic means. 12

13 Exclusions under ESIGN and UETA The UCC, except Section (Waiver of Renunciation of Claim or Right After Breach), Section (Statute of Frauds for Kinds of Personal Property Not Otherwise Covered), Article 2 (Sales), and Article 2A (Leases). Laws regarding wills, codicils, and testamentary trusts. Other laws (e.g., notice of the cancellation or termination of utility services; certain notices of default, etc., in consumer transactions; notice of the cancellation or termination of health or life insurance benefits; and notice of the recall of a product, or material failure of a product, that risks endangering health or safety, among others). 13

14 Electronic Signatures: Key Definitions What is electronic? Relating to technology having electrical, digital, magnetic, wireless, optical, electromagnetic, or similar capabilities. What is an electronic signature? An electronic sound, symbol, or process attached to or logically associated with a record and executed or adopted by a person with the intent to sign the record. It includes a digital signature. 14

15 Electronic v. Digital Signatures A digital signature is like a fingerprint that is digitally inserted into an electronic record to identify a signer, not merely a cut and paste of the image of a manual signature. In order to use a digital signature, the signer would possess certificate-based digital identification that associates the signer and the electronic record. 15

16 Electronic v. Digital Signatures A digital certificate is similar to a physical form of identification, such as a passport or driver s license. Digital certificates are issued by certification authorities who provide users with dual digital keys: a private key and a public key. The format for this is called, simply enough, a "public key infrastructure" (or PKI) and provides the highest level of security for an electronic signature. 16

17 Electronic v. Digital Signatures UETA is not a digital signature statute, and nothing in UETA requires the use of a digital signature or any security procedure. It is technologically neutral. Parties may use the most up-to-date digital signature technology, or even less sophisticated security procedures such as PIN numbers. Whatever parties use for attribution or assuring message integrity may be offered into evidence, unless validly contested. 17

18 Electronic Transactions and Records What is a transaction? An action or set of actions occurring between two or more persons relating to the conduct of business, commercial, or governmental affairs. What is a record? Information that is inscribed on a tangible medium or that is stored in an electronic or other medium and is retrievable in perceivable form. 18

19 Electronic Transactions and Records What is an electronic record? A record created, generated, sent, communicated, received, or stored by electronic means. Comment 6 to UETA Section 2: Information processing systems, computer equipment and programs, electronic data interchange, electronic mail, voice mail, facsimile, telex, telecopying, scanning, and similar technologies all qualify as electronic under this Act. 19

20 II. Interplay of ESIGN, UETA and the UCC (Ed Snow) ESIGN/UETA exclude the UCC, except: Section (Waiver of Renunciation of Claim or Right After Breach), Section (Statute of Frauds for Kinds of Personal Property Not Otherwise Covered), Article 2 (Sales), and Article 2A (Leases). 20

21 Therefore, for instance, security agreements under UCC Article 9 and negotiable instruments under UCC Article 3 are excluded. BUT agreements for the sale of goods under UCC Article 2 (unless disguised security agreements under Article 9) and leases of goods under UCC Article 2A (unless disguised security agreements under Article 9) are included. 21

22 UCC Article 9 Electronic Record Provisions. A security agreement is governed by UCC Article 9 which has its own provisions--if less explicit than those set forth in UETA--supporting the creation of an "electronic security agreement" as a functional security agreement. 22

23 UCC Article 9 Electronic Record Provisions. UCC 9-102(a)(7) includes the term "authenticate" which is used with respect to the execution and delivery of a security agreement and includes both a written signature and a digital or electronic signature. Authenticate means: (A) to sign; or (B) with present intent to adopt or accept a record, to attach to or logically associate with the record an electronic sound, symbol of process. This language mirrors ESIGN/UETA. 23

24 UCC Article 9 Electronic Record Provisions. A "record" includes a security agreement and is defined under UCC 9-102(a)(70) as follows, also mirroring comparable language used for "electronic record" in UETA: information that is inscribed on a tangible medium or which is stored in an electronic or other medium and is retrievable in perceivable form. 24

25 UCC Article 9 Electronic Record Provisions. A security interest may attach to personal property when a security agreement becomes effective, that is, when, under UCC 9-203(b)(3)(A): The debtor has authenticated a security agreement that provides a description of the collateral. Under Article 9 the parties to a security agreement do not have to agree to conduct transactions by electronic means, but rather the execution and delivery of a security agreement itself is an agreement, solely with respect to the security agreement, to conduct that transaction by electronic means. 25

26 Transferable Records: A Quasi Exception to the UCC Article 3 Exclusion The term "electronic record" includes as a subset thereof called a "transferable record" which is defined in UETA Section 16(a) as "an electronic record that: 1. would be a note under [Article 3 of the Uniform Commercial Code] or a document under [Article 7 of the Uniform Commercial Code] if the electronic record were in writing; and 2. the issuer of the electronic record expressly has agreed is a transferable record." 26

27 A party has "control" over a transferable record--granting such party with many of the rights of a holder in due course under UCC Article 3--if the conditions of UETA Sections 16(b) or (c) are met: (b) [General rule: control of transferable record.] A person has control of a transferable record if a system employed for evidencing the transfer of interests in the transferable record reliably establishes that person as the person to which the transferable record was issued or transferred. 27

28 (c) [Safe harbor rule: control of transferable record.] A person is deemed to have control of a transferable record, if the transferable record is created, stored, and assigned in such a manner that: (1) a single authoritative copy of the transferable record exists which is unique, identifiable [with exceptions below]; (2) the authoritative copy identifies the person asserting control ; (3) the authoritative copy is communicated to and maintained by the person asserting control or its designated custodian; 28

29 (4) copies or revisions that add or change an identified assignee of the authoritative copy can be made only with the consent of the person asserting control; (5) each copy of the authoritative copy and any copy of a copy is readily identifiable as a copy that is not the authoritative copy; and (6) any revision of the authoritative copy is readily identifiable as authorized or unauthorized. 29

30 Transferable Record Perfection v. Control Official Comment 6 to UETA Section 16: A transferable record under Section 16 would be an account, general intangible, or payment intangible under Article 9 of the Uniform Commercial Code. Therefore, reading the UCC and UETA together it is clear that under UCC Article 9 a secured party may perfect against electronic records (including transferable records) by filing under UCC Section 9-312(a). 30

31 Transferable Record Issuance An "electronic promissory note" that is intended to have the benefits of being a transferable record (with many of the rights of a holder in due course under UCC Article 3) rather than just merely an electronic record can only be created if the maker expressly agrees within the terms of such "electronic promissory note" that the same is issued as a transferable record. 31

32 An Example of Interplay: Commercial Loan Closings? While the law has permitted electronic commercial loan closings since the late 1990s in most cases, commercial lenders have yet to fully embrace electronic closings, with today s dual track closings with ed PDFs to fund followed by wet signatures embracing the new law so long as it is backstopped by older law. Why haven t lenders fully embraced electronic commercial loan closings? Some possible reasons for not closing commercial loans solely by electronic means: 32

33 UETA, ESIGN, UCC and Commercial Loan Closings? Some lenders won t fund without an inked promissory note (even if UCC Article 3 is irrelevant). Some lenders must physically pledge an inked note to a funding source as collateral. Electronic record system long-term preservation and integrity capabilities/cybersecurity issues. Fear that courts will not find electronic signatures attributable to the party to be charged. 33

34 UETA, ESIGN, UCC and Commercial Loan Documents Loan Documents Covered by UETA (so long as the parties thereto have agreed to conduct business by electronic means): 34

35 UETA, ESIGN, UCC and Commercial Loan Documents Loan Agreement: A customary commercial loan agreement, even if it contains a promise to pay the loans advanced under and governed by its terms, is highly unlikely to be a negotiable instrument under UCC Article 3, and, is therefore an ordinary contract that is not excluded under the terms of UETA. 35

36 Promissory Note: UETA, ESIGN, UCC and Commercial Loan Documents Excluded if negotiable (i.e., covered by UCC Article 3). If non-negotiable (i.e., not covered by UCC Article 3), then it is NOT excluded under UETA and may constitute an electronic record (or a transferrable record, if not scanned). In other words, if issued electronically, it is not a negotiable instrument and may constitute an electronic record (or a transferrable record, if UETA Section 16 is satisfied). 36

37 Promissory Note: UETA, ESIGN, UCC and Commercial Loan Documents Care must be taken in drafting a promissory note that is manually signed in ink and then scanned and relied upon as an electronic record because the destruction or loss of the manually-signed-in-ink version might inadvertently result in either: The deemed discharge of the debt evidenced by such note under UCC Section 3-604, or The inability to enforce the same as a "lost" note under UCC Section

38 UETA, ESIGN, UCC and Commercial Loan Documents Promissory Note continued: Synovus v. Paczko Bank sued on a line of credit agreement introducing into evidence an electronic copy thereof. Borrower claimed the debt evidenced by such line of credit note had been discharged because the paper version was destroyed. Result? Bank won because the note said bank could destroy the paper version and retain an electronic copy, and such retention procedure did not limit or affect bank's right of enforcement. 38

39 UETA, ESIGN, UCC and Commercial Loan Documents Guaranty: Like a loan agreement, a customary guaranty of payment, even if it contains a primary obligor" promise to pay the loans advanced to the borrower, is not a negotiable instrument under UCC Article 3, and, is therefore an ordinary contract that is not excluded under the terms of UETA. 39

40 Mortgage: UETA, ESIGN, UCC and Commercial Loan Documents A mortgage is treated the same under UETA as a loan agreement. However, to be enforceable against third parties, including a trustee in bankruptcy, it must be properly recorded in the applicable land records, which requires a writing unless such jurisdiction allows electronic filings. UETA considered excluding mortgages and other real estate documents from its scope, but then declined to do so. 40

41 UETA, ESIGN, UCC and Commercial Loan Documents Security Agreement As noted above, a security agreement is governed by UCC Article 9 and is therefore excluded from coverage under UETA. However, UCC Article 9 has its own provisions--if less explicit than those set forth in UETA--supporting the creation of an "electronic security agreement" as a functional security agreement. 41

42 Thank You Ed Snow 42

43 III. Relevance to Blockchain Applications Regulatory acceptance for regulated industries, especially financial services Need for new laws? How do e-signature and e-delivery laws apply to blockchain transactions? AZ s and NV s Uniform Electronic Transactions Act s blockchain amendments "Blockchain technology" means distributed ledger technology that uses a distributed, decentralized, shared and replicated ledger, which may be public or private, permissioned or permissionless, or driven by tokenized crypto economics or tokenless. The data on the ledger is protected with cryptography, is immutable and auditable and provides an uncensored truth. "Smart contract" means an event-driven program, with state, that runs on a distributed, decentralized, shared and replicated ledger and that can take custody over and instruct transfer of assets on that ledger. New similar legislative bills in CA, FL, NE and TN MO s prohibition on DLT for gun ownership registration 43

44 Relationship of E-Signature Laws to Blockchain Implications of blockchain and smart contract definitions added to state e-signature laws Delaware has amended its corporate code to facilitate blockchain stock transfers and recordkeeping for DE corporations Initial coin offerings (ICOs) may drive new blockchain laws Will legislatures and regulators feel the need to impose consumer protections for consumer blockchain transactions? 44

45 IV. New State Insurance Code e-delivery Laws Primarily driven by Property Casualty Insurance Association of America over last 3 years Amended state insurance codes in about states Many of these new statutes apply only to property and casualty insurance, and some are limited to personal lines property and casualty insurance, although UETA remains in play in 47 states Most authorize 3 forms of delivery of insurance transactions records: 1. delivery if consumer consents 2. Website posting if insurer delivers by to consumer who consents to receive by notice of website posting Intended to be secure website posting where customer can access electronic insurance transaction document 3. Website posting of standard policy and endorsements without non-public personal information if insurer delivers with declarations page the required website posting notice to consumer 45

46 Unique Elements of Insurance Code e- Delivery Statutes Voice Recordings: if recorded oral communication can be reliably stored and reproduced by insurer, then it is a writing or signature Verification of Receipt: if insurance law requires insurer to obtain acknowledgment of insured s receipt of delivered document, e-delivery permitted only if e-delivery method provides for insured s acknowledgment of receipt Insured s Consent: while many of these laws require insured s consent for non-website posting e-delivery, they also state that failure to obtain insured s consent is not basis for denying legal effectiveness of insurance policy e-delivery satisfies first class mail, certified mail and similar mailing requirements Some states allow discount to insured for accepting e-delivery, e.g., 215 IL 5/ and MO

47 Questions & Gray Areas Arising from New State Insurance Code e-delivery Laws Relationship between UETA and, in non-ueta states, ESIGN Act Validity of website posting delivery unilaterally by insurer without consent of policyholder Potential ESIGN Act s preemption in non-ueta state (IL) or where insurance code e-delivery law fails to reference ESIGN Act. Is website posting delivery a new category of record delivery that is not an e-record within UETA or ESIGN Act? Current inability to have national website policy delivery process until all states have embraced 47

48 Reconciling the e-posting Statutes (cont d) To the extent such Insurance Code provisions conflict with an e- delivery process consistent with a process permitted by the Federal ESIGN Act, such Insurance Code provisions should be preempted. By viewing such Insurance Code provisions as safe harbor provisions, one avoids the preemption argument. Some states (e.g., KS Ins. Code Section (m)) expressly state that such e-posting statute in the Insurance Code is supplemental to and is not to limit the provisions of the Federal ESIGN Act or the state s UETA. Thus, if the e-posting provisions in the Insurance Codes do not create administrative burdens, consider including them in your process. To the extent they do create undue burdens, comply with the state UETA law or the Federal ESIGN Act, and rely on the safe harbor and preemption arguments. 48

49 General Dynamics Line of Cases Kerr v. Dillard (D. Kansas) Verizon Communications v. Pizzirani (Federal Court in PA, 2006) Bell v. Hollywood Entertainment Corp. (Ohio Appeals Court, 2006) Campbell v. General Dynamics (Federal Court of Appeals 1 st Circuit, 2005) 49

50 General Dynamics Line of Cases (cont d) Cases are instructive in designing a process (for employees or consumers in the new business process). e-delivery can be effective, regardless of whether the person to be bound actually opens or reads the substantive new terms Critical to the process is masking the significance of the e- Delivered document very clear and requiring an affirmative act to signify acceptance, such as clicking I agree Stankiewicz v. Cisco Systems, 2009 U.S. Dist. LEXIS 91581, decided September 30, 2009) equitable outcome Reminder that other legal principles still apply 50

51 Point of Sale Process Labajo v. Best Buy Stores (Federal Court NY, 2007) Process involved selling subscriptions by including not-so-conspicuous notices on printed receipts, when the consumer used the electronic signature pad to sign for purchases Case was a class action based on improper charges when plaintiff did not timely cancel free subscription The court held the process was flawed because BB did not show the keypad made clear to the consumer the consequence of signing for a free subscriptions BB compounded by not responding to consumer complaints very well Case is noteworthy on the process of making the significance of certain actions very clear and the class action risk 51

52 Thank You Brian T. Casey 52

53 Electronic Contracts and E-Signatures: Complying With ESIGN and UETA and Interplay With the UCC Elizabeth Shirley

54 V. Relevant case law concerning provisions and practices to ensure validity of electronic signatures/contracts

55 Relevant case law Courts have enforced shrinkwrap license agreements, clickwrap agreements, and browsewrap licenses. Shrinkwrap license agreements evolved from the early practice of displaying the terms of the license through the plastic wrapping (shrinkwrap) concerning the delivery of software on a CD-ROM or other physical media. The first paragraph of the shrinkwrap agreement typically states that the opening of the package indicates acceptance of the license terms. Contractual formation was based on the user opening the shrinkwrap plastic and using the software. See Mark A. Lemley, Intellectual Property and Shrinkwrap Licenses, 68 S. CAL. L. REV. 1239, 1241 n. 5 (1995).

56 Relevant case law Additionally, courts have enforced clickwrap agreements, where the terms of the clickwrap license are displayed electronically, and the user indicates acceptance by clicking the "I accept" button. Courts generally will enforce these clickwrap agreements as long as the terms are clear and acceptance is unambiguous, regardless of whether the user actually reads them. See RealPage, Inc. v. EPS, Inc., 560 F. Supp. 2d 539, 541 n. 1 (E.D. Tex. 2007); Shlomo Bar-Ayal v. Time Warner Cable, Inc., 2006 WL (S.D.N.Y. Oct. 16, 2006) (J. Wood) (upholding enforceability of clickwrap agreement concerning selfinstallation CD-ROM concerning Time Warner).

57 Relevant case law More recently evolved is the browsewrap agreement, which provides that internet users may not use a website unless they agree to the site's terms of service. See Ronald J. Mann & Travis Siebeneicher, Just One Click: The Reality of Internet Retail Contracting, 108 COLUM. L. REV. 984, 990 (2008).

58 Relevant case law Many courts have found that typing your name at the end of an is a valid signature. Types of Electronic Signatures, INTERNATIONAL ENCYCLOPEDIA OF LAWS: CYBER LAW, 2013 WL An exchange of s between opposing counsel has been held by courts to form a binding settlement agreement between parties. See Hansen v. Rhode Island s Only 24 Hour Truck & Auto Plaza, Inc., 863 F. Supp. 2d 122 (D. Mass. 2012).

59 Relevant case law A.C. Furniture, Inc. v. Arby s Restaurant Group, Inc., No. 4:14 cv 00029, 2014 WL , at *3-4 (W.D. Va. 2014). The court denied the defendant s argument that an failed to represent a contract between the parties because there was no signed writing, no exact quantity term listed in the , and no meeting of the minds or intention to be bound. The Court ultimately held that the looked enough like a contract to survive defendant s motion to dismiss. Id.

60 Relevant case law Forcelli v. Gelco Corp., 972 N.Y.S.2d 570, 575 (Sup. Ct. N.Y. App. 2013). The court held that an message from an automobile insurer's claims adjuster, confirming an oral settlement between the insurer and the plaintiff, was a binding written settlement agreement and enforceable under New York's statute. New York's statute, CPLR 2014, permits enforcement of a settlement agreement of a party or his/her attorney if it is in writing and subscribed by the party or his/her attorney.

61 Relevant case law The court explained that the face-to-face mediation at which settlement was attempted and the subsequent follow-up telephone calls between the parties supported the conclusion that there was an intent to subscribe the . Id. at The court held that where, as here, an message contains all material terms of a settlement and a manifestation of mutual accord, and the party to be charged, or his or her agent, types his or her name under circumstances manifesting an intent that the name be treated as a signature, such an message may be deemed a subscribed writing within the meaning of the New York statute.

62 Relevant case law Furthermore, the court stressed that the message in question set forth the material terms of the agreement, to wit, the acceptance by the plaintiffs' counsel of an offer of $230,000 to settle the case in exchange for a release in favor of the defendants, and contained an expression of mutual assent. Significantly, the settlement was not conditioned on any further occurrence, such as the outcome of the motion for summary judgment or the formal execution of the release and stipulation of dismissal by these defendants and related entities. Id. at 573.

63 Relevant case law Clean Properties, Inc. v. Riselli, No. MICV , 2014 WL , at *2 (Sup. Ct. Mass. 2014). The court held that the defendant s acceptance of the written contract terms proposed by Clean Properties created a written contract within the meaning of the mechanic s lien statute. By including her typed name in the signature block of the , the defendant used the as her electronic signature, thus binding her to the contract. Id. The court also noted that the text of the s between Clean Properties and Riselli make clear that Riselli intended that her have the effect of signing or accepting the written contract terms previously proposed by Clean Properties. Id.

64 Relevant case law Khoury v. Tomlinson, 518 S.W.3d 568 (Tex. App. Dec. 22, 2016). Khoury was looking to recoup his investment in PetroGulf. Tomlinson, as the president and CEO of PetroGulf, promised to repay the debt at a meeting with Khoury. Khoury sent an to Tomlinson summarizing their discussions, which included a detailed schedule of repayment. Tomlinson replied, stating: We are in agreement. The did not include Tomlinson s signature. Tomlinson didn t make any payments, and Khoury sued for breach of contract.

65 Relevant case law At issue was: (1) whether an electronic record fulfills the in writing requirement of the statute of frauds under Texas law; and (2) whether Tomlinson s name in the From: section of the qualified as a signature. The Court held: (1) that the was an electronic record sufficient to satisfy the writing requirement in the statute of frauds; and (2) The name or address in a 'from' field functions as a signature in an .

66 Relevant case law Cunningham v. Zurich Am. Ins. Co., 2011 WL , at *7 (Tex. Ct. App. Sept. 15, 2011) Court held that an signature block without an s/ or other symbol that unequivocally indicates a signature, was insufficient, where the record did not show that it was not possible that the signature block was generated automatically by the system, versus the party personally typing a signature.

67 Relevant case law Kaminski v. Land Tec, Inc., 2011 WL (Cal. Ct. App. Mar. 23, 2011) Court held that the electronic exchange of a contract, with the names of the parties printed on it, did not suffice as a signature. There was a blank signature block (apparently for a wet signature) that was included but not executed.

68 Relevant case law Scott v. Fire Star Development, Inc., 2011 WL (Ariz. Ct. App. Feb. 15, 2011) Court held that, where the parties initially corresponded via , but later began to exchange drafts of a written agreement with traditional signature blocks, the parties manifested an intention not to use the electronic method for the final form of signatures.

69 Relevant case law Neman Real Estate Investments, LLC v. Oken, 2017 WL (Cal. App. Jul. 11, 2017). Neman Real Estate Investments, LLC entered into negotiations in August 2010 to purchase Oken s commercial property. Buyer ed a signed purchase agreement to the Seller. Then the Seller sent an , in July 2011, stating that he would sign and hold it if Buyer ed him a signed corrected purchase agreement incorporating certain conditions.

70 Relevant case law Buyer sent out the revised purchase agreement, but the seller ed back stating that his understanding was that the buyer was sending him a signed purchase agreement. Buyer subsequently sent numerous revised purchase agreements. The Seller revoked the prior offers. At issue was whether the Seller s July was sufficiently signed by him to satisfy the statute of frauds.

71 Relevant case law The Court held that there was no enforceable purchase agreement that satisfied the statute of frauds. It found that UETA applies only when the parties consent to conduct a transaction by electronic means, and in this case, the Court found there was no such evidence to conduct the transaction by electronic means. Neman Real Estate Investments, LLC, 2017 WL , at *8.

72 Relevant case law Berry v. Webloyalty.com, 2011 WL (S.D. Cal. Apr. 11, 2011) Court found an intent to contract by electronic agreement where there were affirmative steps of twice entering an address and clicking yes to accept terms of an online club membership.

73 Relevant case law Zulkiewski v. American Gen. Life Ins. Co., No (Mich. Ct. App. June 12, 2012) Court held that an insured effectively changed the beneficiary of his life insurance policy electronically shortly before his death, where changes to beneficiary required knowledge of insured s policy number, social security number, mother s maiden name, and address, as well as transmission of related notifications to the insured by both regular mail and . The court also relied on the affidavit of the widow (new beneficiary) where she denied involvement in insured s change of beneficiary and explained that he was computer-literate.

74 Ensuring validity of electronic contracts and e-signatures Agreement or consent to conduct transaction electronically. Typing your name at the end of an may constitute a valid signature. Ensure electronic contract contains all the legal elements of a contract, including meeting of the minds and the material terms of the agreement.

75 VI. Enforceability, authentication and admissibility challenges with electronic signatures/contracts

76 Enforceability, authentication and admissibility The Uniform Electronic Transactions Act (UETA) and the E-SIGN Act each directs the admissibility of e-signatures and e-contracts into federal and state court. In order for an e-signature to be admissible in court, the presenter of the electronically signed contract must authenticate the e-signature by proving the intent of the signatory and the security of the signed document. It is possible that an electronically-signed document is legally valid, but inadmissible in court due to flaws in security or authentication.

77 Enforceability, authentication and admissibility In Lorraine v. Markel Am. Ins. Co., 241 F.R.D. 534, 538 (D.M.D. 2007), the court summarized the evidentiary hurdles to overcome before the admission of electronic evidence: Whenever ESI is offered as evidence, either at trial or in summary judgment, the following evidence rules must be considered: (1) Is the ESI relevant as determined by Rule 401 (does it have any tendency to make some fact that is of consequence to the litigation more or less probable than it would otherwise be);

78 Enforceability, authentication and admissibility (2) if relevant under 401, is it authentic as required by Rule 901(a) (can the proponent show that the ESI is what it purports to be); (3) if the ESI is offered for its substantive truth, is it hearsay as defined by Rule 801, and if so, is it covered by an applicable exception (Rules 803, 804 and 807); (4) is the form of the ESI that is being offered as evidence an original or duplicate under the original writing rule, or if not, is there admissible secondary evidence to prove the content of the ESI (Rules );

79 Enforceability, authentication and admissibility and (5) is the probative value of the ESI substantially outweighed by the danger of unfair prejudice or one of the other factors identified by Rule 403, such that it should be excluded despite its relevance.

80 Enforceability, authentication and admissibility Authentication of electronic evidence through Federal (or state) Rules of Civil Procedure. A party is relieved from having to authenticate evidence that is produced by an adverse party, and the party that produced the evidence is a party to it or claims a benefit thereunder. See Jordan v. Calloway, 7 So. 3d 310, 314 (Ala. 2008); Indianapolis Minority Contractors Ass'n v. Wiley, 1998 WL , at *6 (S.D. Ind. May 13, 1998) ("The act of production is an implicit authentication of documents produced.") May authenticate electronic evidence through Requests for Admission.

81 Enforceability, authentication and admissibility Federal Rule of Evidence 901 defines how to show a document (including electronic) is authentic: the proponent must produce evidence sufficient to support a finding that the item is what the proponent claims it is. F.R.E. 901(a). As long as there is enough evidence for a reasonable juror to find that the item is genuine, the authentication threshold is met. The trial court need not be convinced that the item is authentic. It only needs to determine that a reasonable juror could find that the item is authentic. ESI is evaluated on a case-by-case basis for authenticity, just as any other document is analyzed. See In re F.P., 878 A.2d 91, (Pa. Sup. Ct. 2005).

82 Enforceability, authentication and admissibility An easy way to use F.R.E. 901(b)(1) to authenticate an electronic document is to introduce the electronic document during a deposition and have the creator or recipient of the [or other electronic document] confirm that the is genuine. Zachary G. Newman & Anthony Ellis, The Reliability, Admissibility, and Power of Electronic Evidence, AMERICAN BAR ASSOCIATION (Jan. 25, 2011) es/ electronic-evidence.html.

83 Enforceability, authentication and admissibility F.R.E. 901(b) lists nine (9) examples of how items may be authenticated. This is a non-exclusive list. With regard to electronic evidence, the most common authentication methods are F.R.E. 901(b)(1) (testimony of a witness with personal knowledge) and F.R.E. 901(b)(4) (distinctive characteristics and the like).

84 Enforceability, authentication and admissibility F.R.E. 901(b)(1) Courts considering the admissibility of electronic evidence frequently have acknowledged that it may be authenticated by a witness with personal knowledge. In State v. Bohlman, 2006 WL , at *7 (Minn. Ct. App. April 11, 2006), the court found a witness adequately authenticated s she received as having come from the defendant. The witness testified that the s contained the defendant s name and address and that she frequently sent s to and received s from the defendant at the address appearing on the s to be admitted.

85 Enforceability, authentication and admissibility F.R.E. 901(b)(1) An issue that arises with authenticating s is showing sufficient evidence to prove the identity of the author. An address may have been hacked. A user may have left his/her computer, and another person sent an from the user s address.

86 Enforceability, authentication and admissibility F.R.E. 901(b)(1) F.R.E. 901(b)(1) allows a recipient of the , or a non-recipient with knowledge that the communication was sent, to authenticate the . The authenticating witness must establish (1) the creation of the electronic information, and (2) that the content has not been altered in any way.

87 Enforceability, authentication and admissibility F.R.E. 901(b)(1) An authenticating witness may be a person with general personal knowledge of how that type of document is routinely made. The witness must, however, provide factual specifics about the process by which the electronic document is created, acquired, maintained, and preserved without alteration, or the process by which it is produced, if it is the result of a system or process.

88 Enforceability, authentication and admissibility F.R.E. 901(b)(1) Rogers v. THD At-Home Services, Inc., EDCV JGB (SPx), 2015 WL , at *4 (C.D.C.A. 2015). The United States District Court for the Central Division of California held that Defendants had provided the court with sufficient evidence to authenticate Rogers e-signature. There, the signature in question was authenticated by the following evidence --

89 Enforceability, authentication and admissibility F.R.E. 901(b)(1) Rogers conceded that he "remembers going to the site... and clicking on the documents that [he] was supposed to sign." However, he "do[es] not remember what documents were included there, or reading any of them." It is therefore not surprising that he does not specifically recall e-signing the Agreement. Second, Kathy Rodriguez-Ambriz, a Human Resources Administrator for U.S. Remodelers, explains that the company's software uses special security features to ensure that signatures could not be forged. Rodriguez-Ambriz declares that she has reviewed Rogers's application, and that his electronic signature could be generated "only if the person indicating acceptance of the agreement was logged in to the website using Brian Roger's unique login credentials."

90 Enforceability, authentication and admissibility F.R.E. 901(b)(1) United States v. Safavian, 435 F. Supp. 2d 36, 40 (D.D.C. 2006), rev d on other grounds, 528 F.3d 957 (D.C. Cir. 2008). The court admitted s (relying on FRE 901(b)(4)) based on the addresses contained in the to and from fields, and because other identifiable matters such as the work involved, signatures, and other personal and professional references. The court also permitted other s to be authenticated under FRE 901(b)(3) by allowing the comparison of addresses and formats to permit related s into evidence.

91 Enforceability, authentication and admissibility F.R.E. 901(b)(1) Ruiz v. Moss Bros. Auto Grp., 232 Cal. App. 4th 836, 846 (Cal. Ct. App. 2014). The appellate court upheld the trial court s finding that the defendants had not presented sufficient evidence to allow the signature s authentication. The plaintiff did not recall electronically signing any documents on the day in question, and the representative could not show that an electronic signature in the name of [plaintiff] could only have been placed on the 2011 agreement... by a person using [plaintiff s] unique login ID and password. Id. at 844.

92 Enforceability, authentication and admissibility F.R.E. 901(b)(1) The court specifically cited Civil Code (a), which addresses ways that a proponent of an electronic signature can authenticate it (i.e., how they can show that the signature is the signature of the person the proponent claims it is). That statute states the following: (a) An electronic record or electronic signature is attributable to a person if it was the act of the person. The act of the person may be shown in any manner, including a showing of the efficacy of any security procedure applied to determine the person to which the electronic record or electronic signature was attributable. Civ. Code (a).

93 Enforceability, authentication and admissibility F.R.E. 901(b)(4) F.R.E. 901(b)(4) provides that the appearance, contents, substance, internal patterns, or other distinctive characteristics of the item, taken together with all the circumstances, may authenticate a document.

94 Enforceability, authentication and admissibility F.R.E. 901(b)(4) In United States v. Siddiqui, 235 F.3d 1318, (11th Cir. 2000), the court allowed the authentication of an entirely by circumstantial evidence, including the presence of the defendant's work address, content of which the defendant was familiar with, use of the defendant's nickname, and testimony by witnesses that the defendant spoke to them about the subjects contained in the .

95 Enforceability, authentication and admissibility F.R.E. 901(b)(4) Another way in which electronic evidence may be authenticated under Rule 901(b)(4) is by examining the metadata for the evidence. "Metadata" is information describing the history, tracking or management of an electronic document, including the date, time and identity of the creator of an electronic record, as well as changes made to the document. See Appendix F to The Sedona Guidelines: Best Practice Guidelines & Commentary for Managing Information & Records in the Electronic Age A party may request production of ESI in its native format, which includes the metadata for the electronic document.

96 Thank You Elizabeth Shirley 96