Reasons for Decision
|
|
- Gervase Powers
- 6 years ago
- Views:
Transcription
1 DISCIPLINE COMMITTEE OF THE Panel: Georges Boiseé, Public Representative, Chairperson James Kwaateng, Member Brian Gushulak, Public Representative Between: Immigration Consultants of Canada Regulatory Council And Patricia Harper for Immigration Consultants of Canada Regulatory Council Muhammad Watto, R ICCRC File No. CD ; CD ; Andrew Roman for the Panel of the Discipline Committee Date of Hearing: December 10, 2015 Date of the Reasons for the Decision: February 16, 2016 Introduction Reasons for Decision The complaint was heard by conference call of a panel of the Discipline Committee of the three members listed above, on December 10, The panel reviewed and discussed the written submissions of the parties provided to the panel before the hearing. Page 1 of 8
2 Also attending the conference call were Lawrence Barker, ICCRC Registrar and Corporate Secretary for ICCRC; Carla Gelbloom, who recorded the minutes and the panel s independent legal counsel, Andrew Roman. Neither of the parties was present at the December 10, 2015 hearing. Recommendation to Abandon Prosecution Regulation of ICCRC Members ICCRC regulates the conduct of its members, Regulated Canadian Immigration Consultants ("RCIC"). ICCRC s Code of Professional Ethics (the "Code"), sets out rules for the conduct of members and students. The primary purpose of the Code is to protect the public from unprofessional, unethical and/or incompetent practice by ICCRC members. ICCRC's Investigation Team investigates complaints against members and submits a report for review by the Complaints Committee. The Complaints Committee decides whether the complaint should be referred to the Discipline Committee. Abandonment of Prosecution A complaint referred to the Discipline Committee may require a hearing of the evidence, but in rare cases, Counsel for the Applicant ICCRC ("Applicant's Counsel") may consider that there is little to no chance of success in prosecuting the Member and will recommend that the Discipline Committee proceeding should be abandoned rather than proceeding to a hearing, or recommends abandonment for reasons of fairness. The Discipline Committee has the discretion to accept or reject this recommendation. For the reasons set out below, the Applicant's Counsel recommended that the Complaints against Muhammad Watto ("Mr. Watto" or the "Member") in ICCRC Files CD , CD , CD , and CD be abandoned and therefore, that no Notices of Referral be issued. The Complaints Background Information Four Complaints were made against Mr. Watto in 2013 as set out in ICCRC Files CD , CD , CD , and CD Of the 4 Complaints, 1 was initiated by RCIC, Complainant #1; by RCIC Complainant #2, and by ICCRC itself, Complainant #3. Page 2 of 8
3 All of the Complaints against Mr. Watto alleged breaches of Article 4 of the Code -Professionalism. All of the Complaints were about postings allegedly made by Mr. Watto on his own website and/or the website of RCICVOICE during the course of an ICCRC election. At or around the same time as these Complaints against Mr. Watto, Mr. Watto made similar, electionrelated Complaints against 4 RCICs, also alleging breaches of Article 4 of the Code. Mr. Watto s Complaints included Member #1 and Member #2. The Complaints by and against Mr. Watto were substantially similar in that they all alleged unprofessional comments made during the 2013 election campaign about candidates for ICCRC s Board of Directors. Both Mr. Watto and the other RCIC Complainants were running for positions on the Board. All the RCIC Complaints alleged that the subject of the complaint had posted or otherwise disseminated inaccurate, misleading, or defamatory comments about one or more RCICs. In responding to all of the Complaints Mr. Watto acknowledged authoring postings made to his own website. He also acknowledged supporting RCICVOICE, but denied that he was the author of postings on the RCICVOICE website. Summary of Complaints (a) CD Complainant #1, alleged that Mr. Watto breached the Code in the postings to the Member's website and the website of RCICVOICE. In his allegations against Mr. Watto, Complainant #1 relied heavily on an essay called "The Drummer Boy", written by Member #2. Member #2's "Drummer Boy" essay is highly critical of Mr. Watto and resulted in Mr. Watto s Complaint against Member #2. Member #2's essay makes a number of allegations and insinuations against Mr. Watto, without providing supporting evidence. (b) CD and CD In both of these cases the Complainant is Complainant #2. Although Complainant #2 made 2 Complaints, both pertain to postings allegedly made by Mr. Watto critical of the ICCRC generally and of Complainant #2 in particular. Mr. Watto and Complainant #2 were both running for election to the ICCRC Board of Directors at or around the time the postings were made. Page 3 of 8
4 (c) CD Complainant, ICCRC #3, alleged Mr. Watto breached the Code in his website criticism of the ICCRC and certain RCICs and ICCRC staff. ICCRC s Investigators Handling of the Complaints At the time these complaints were made, ICCRC s investigators were given the discretion to decide whether a complaint they had investigated should be referred to the Complaints Committee or whether ICCRC should simply close the file with no further action. That is no longer the case. The investigators no longer have the discretion to make any decisions about further action on a complaint file. The Complaints Committee now decides whether to close a file or to refer it to the Discipline Committee. The Investigations Team referred all the Complaints against Mr. Watto to the Complaints Committee. The Complaints Committee then referred these Complaints to the Discipline Committee. On the other hand, the Investigations Team closed the files of all the Complaints by Mr. Watto, so none were forwarded to the Complaints Committee. On their face, the Complaints by and against Mr. Watto were similar in nature. There is no clear reason why the investigators referred the Complaints against Mr. Watto to the Complaints Committee, while not doing the same with his Complaints. In the circumstances, Mr. Watto would not be unreasonable in further complaining that ICCRC s closing the Complaints made by him, or referring the Complaints against him to the Complaints Committee was unreasonably discriminatory. Evidentiary Issues Each of the Complaints against Mr. Watto alleges that the organization RCICVOICE and its website are controlled by Mr. Watto. The majority of the allegations by the Complainants against Mr. Watto stem from postings to the RCICVOICE website. In his response to each of the Complaints, Mr. Watto acknowledges supporting RCICVOICE, but denies that he was its creator or that it was he that made the postings to the RCICVOICE website. Although the Complainants allege that Mr. Watto controls RCICVOICE and was responsible for the postings to its website, there is no documentary evidence in the file that would support this allegation. Page 4 of 8
5 Article 4 of the Code of Professional Ethics- Upcoming Changes to the Code Article 4 of the Code of Professional Ethics is currently undergoing revision. Those revisions will be put before the Board of Directors in early Article 4 of the Code, as it currently stands, may be seen by a court of law as attempting to silence legitimate criticisms of ICCRC and/or RCICs by prohibiting all offensive communications. The current version of Article 4 is overly broad and therefore, overly broad disciplinary decisions made under this Article are vulnerable to legal challenge. Such a challenge would very likely lead a court to rule that such an application of Article 4 is unreasonable, and exceeds the legal authority of ICCRC. The impending changes to Article 4 are necessary to ensure that the Professionalism requirements of the Code are not applied to impede the legitimate freedom of expression of members, based on the subjective decision of someone to respond to such expression by choosing to be offended. Applying Article 4 of the Code as it is currently drafted to the Complaints against Mr. Watto but not to his complaints against others raises a very real possibility that any finding by the Discipline Committee against Mr. Watto would amount to ICCRC having applied Article 4 in an unfairly discriminatory manner. Although this could lead to a successful legal challenge in the Federal Court, even if there is no such judicial review, ICCRC should not knowingly apply its Code of Professional Ethics in such a manner. ICCRC must at all times be, and be seen to be, a fair and reasonable regulator. Disputes Between Members- Role of the ICCRC As set out in the Code, its primary purpose is to protect the public from unprofessional, unethical or incompetent practice by RCICs and students. It is not a purpose of the Code to referee disputes between RCICs about who finds someone s comments offensive. If the comments are defamatory there is a private law of defamation that may provide a forum for resolving such disputes. The Code is not a substitute for the civil suit for defamation. ICCRC should not conduct what is in substance a defamation trial at the expense of its members. The Complaints by and against Mr. Watto arose in the context of elections to the ICCRC Board of Directors. The Complaints are essentially the manifestation of disputes among certain RCICs about who should run the ICCRC and how it should be run. In any ICCRC election campaign it is likely that candidates will be critical of one another and may also be critical of ICCRC itself. Although Mr. Watto may have made statements that were critical and even unkind about ICCRC and certain members, equally negative comments were made against him by other RCICs. As noted above, the ICCRC should not attempt, or be seen to be attempting, to silence the expression of its members, even when that expression is critical. Page 5 of 8
6 In enforcing the Code, ICCRC's primary responsibility is to protect the public. It does not, in general, add materially to public protection for ICCRC to devote considerable resources through the Complaints and Discipline process to settling essentially personal disputes between members about who said what about another when each said something about the other that could be held to be offensive. There may be specific cases where one RCIC maliciously or recklessly makes public statements about another that are not reciprocated, and where such statements are demonstrably false or misleading, that could be sanctioned under the Code or an electoral By-law or regulation. However, the complaints in the present 4 files do not fall under this category of cases. Complaints Initiated by the ICCRC Complaint File No. CD was initiated by ICCRC itself. ICCRC may initiate a complaint against a member when it has reasonably reliable information that the member has breached the Code. Because it is the role of the ICCRC to regulate RCICs is important that the ICCRC have the ability to initiate complaints in this fashion when it becomes aware of breaches or potential breaches of the Code by a member. In general, ICCRC should avoid initiating a complaint against a member when the central allegation is that the member has been critical of ICCRC or its employees. As noted above, ICCRC should not seek to silence the expression of its members, even when that expression is critical. If the alleged conduct of the member is such that it goes beyond fair criticism but was a maliciously or recklessly made public statement about ICCRC or its employees, and where such a statement is demonstrably false or misleading, ICCRC could use the Complaints and Discipline process. In the particular circumstances of File No. CD , the Complaint was initiated by ICCRC before the flaws and problems with Article 4 as drafted were identified. Given that the ICCRC has recognized the problems with Article 4 and is in the process of redrafting that section of the Code to remedy its flaws, the Complaints against the Member based on the originally drafted Article 4 should not go forward. Recommendation That the Files be Closed The Applicant's Counsel recommended that the 4 Complaints against Mr. Watto be closed and that no Notices of Referral for ICCRC Files No. CD , CD , CD , and CD be issued. The Discipline Committee accepts that if it had decided to issue Notices of Referral to begin disciplinary proceedings for any of the 4 Complaints, there is little to no chance that Applicant's Counsel would be Page 6 of 8
7 successful in proving the most serious allegations of misconduct against the Member for the evidentiary reasons set out above. In particular, there is no documentary evidence in the file to support the allegations that Mr. Watto controls the RCICVOICE website or authored any of the postings on the site. Furthermore, and of greater importance, is the fairness issue. Given that there has been a disparity in the treatment of the Complaints made by Mr. Watto and the substantially similar Complaints made against him, the pending revisions to Article 4 of the Code and the policy rationale against using the Code to settle such disputes among members, the Complaints against Mr. Watto should be closed. Finally, if the decision had been to proceed to a hearing with the Complaints against Mr. Watto, fairness would require that the Complaints by Mr. Watto, which were formerly closed, be reopened so that they may be given consideration at the same hearing. Reopening those Complaints after they have been closed for many months would lead to issues of procedural fairness with the overall handling of the Complaints. Abandoning the prosecution of these particular Complaints in no way prevents the ICCRC from hearing any new complaints that may arise by or against the Member. Publication Applicant's Counsel recommends that the Order and Reasons for Decision of the Discipline Committee not be published in this case. There is no benefit to the public interest or to RCIC members in publishing a decision not to proceed with Notices of Referral. Furthermore, the Complaints by and against Mr. Watto involve several RCIC members. Publication of the Order and Reasons for Decision of the Panel could have a negative impact on the reputations of those Members and would serve no benefit to the public, members, or the profession. Panel s Decision After carefully reviewing the written submission of the Applicant s Counsel, the panel unanimously agrees with, and approves, counsel s recommendations to abandon prosecution of these 4 Complaints and that no Notice of Referral be issued. The panel directs ICCRC s Complaints and Professional Standards Administrator to insert each of our electronic signatures in the signature lines at the end of these Reasons for Decision. Page 7 of 8
8 Discipline Committee Panel Members: George Boissé, Public Representative, Chairperson James Kwaateng, Member Brian Gushulak, Public Representative Page 8 of 8
Reasons for Decision
DISCIPLINE COMMITTEE OF THE Panel: Georges Boissé, Public Representative, Chairperson Deborah Song, Member John Lironi, Member Between: Immigration Consultants of Canada Regulatory Council Patricia Harper
More informationDisciplinary Procedure
Disciplinary Procedure The Executive of the IST shall have the authority to invoke the disciplinary procedure for any member of the Institute whose conduct is alleged to be in breach of the IST's Code
More informationPMI MEMBER ETHICAL STANDARDS MEMBER CODE OF ETHICS
PMI MEMBER ETHICAL STANDARDS MEMBER CODE OF ETHICS The Project Management Institute (PMI) is a professional organization dedicated to the development and promotion of the field of project management. The
More informationInformation about the Complaint Process at CPA Nova Scotia
Information about the Complaint Process at CPA Nova Scotia Chartered Professional Accountant (CPA) is the Canadian business and accounting designation representing more than 200,000 professional accountants
More informationIMMIGRATION CONSULTANTS OF CANADA REGULATORY COUNCIL CODE OF ETHICAL CONDUCT FOR MEMBERS. Table of Contents
IMMIGRATION CONSULTANTS OF CANADA REGULATORY COUNCIL CODE OF ETHICAL CONDUCT FOR MEMBERS Table of Contents INTENTION OF CODE... 1 Standard of Professional Conduct... 1 Primary Purpose... 1 Code Binding...
More information107 ADOPTED RESOLUTION
ADOPTED RESOLUTION 1 2 3 RESOLVED, That the American Bar Association reaffirms the black letter of the ABA Standards for Imposing Lawyer Sanctions as adopted February, 1986, and amended February 1992,
More informationCAPIC Election Policy. Approved on February 23, 2017
CAPIC Election Policy Approved on February 23, 2017 PART 1 - Definitions 1.1 This Policy relies on the same definitions as provided for in the By-Laws of the Corporation. 1.2 Unless the context otherwise
More informationVersion: May 28, 2018
Where are we now 3/3 Complaints and Professional Standards 1 Where Course are Description we now 3/3 This course is designed to: Promote consumer protection and the maintenance of high professional standards
More informationPROFESSIONAL ETHICS COMMITTEE PROCEDURES MANUAL
PROFESSIONAL ETHICS COMMITTEE PROCEDURES MANUAL NOVEMBER 19, 2014 NEW YORK STATE SOCIETY OF CERTIFIED PUBLIC ACCOUNTANTS 14 WALL STREET NEW YORK, NEW YORK 10005 PROFESSIONAL ETHICS COMMITTEE PROCEDURES
More informationHillingdon Mind Compliments, Suggestions and Complaints Policy
Hillingdon Mind Compliments, Suggestions and Complaints Policy 1 Policy Complaints are welcomed: they provide us with the chance to resolve dissatisfaction and to improve our services. Compliments, suggestions
More informationNYPSCB Code of Ethical Conduct & Disciplinary Procedures
NYPSCB Code of Ethical Conduct & 11 North Pearl Street, Suite 801 Albany New York 12207 Phone: 518.426.0945 Fax: 518.426.1046 www.nypeerspecialist.org The mission of the NYPSCB - is to preserve the integrity
More informationAgent Agreement Template
This template is provided by the Council for RCICs consideration and use when drafting an Agent Agreement. It is NOT meant to be used "as is". It must be completed with the actual terms and conditions
More informationPUBLISHED AS A PUBLIC SERVICE BY THE OFFICE OF DISCIPLINARY COUNSEL
This information has been prepared for persons who wish to make or have made a complaint to The Lawyer Disciplinary Board about a lawyer. Please read it carefully. It explains the disciplinary procedures
More information2018: No. 2 June. Filing: File the amended pages in your Member s Manual as follows:
2018: No. 2 June Law Society Rules 2015:* Substantive rule amendments implement the regulation of law firms by the Law Society, including the appointment of designated representatives, information sharing
More informationNational Association of Professional Background Screeners Member Code of Conduct and Member Procedures for Review of Member Conduct
Original Approval: 6/03 Last Updated: 7/6/2017 National Association of Professional Background Screeners Member Code of Conduct and Member Procedures for Review of Member Conduct The NAPBS Member Code
More informationIBSA Harassment Policy
IBSA Harassment Policy 1. Title This policy is referred to as the IBSA Harassment Policy. 2. Statements Of Purpose 2.1. This policy is passed by the IBSA Executive Board pursuant to sections 2.1, 2.2.4
More informationAPRIL 2017 RECOGNITION AND PREVENTION OF DISCRIMINATION, HARASSMENT & VIOLENCE POLICY
APRIL 2017 RECOGNITION AND PREVENTION OF DISCRIMINATION, HARASSMENT & VIOLENCE POLICY The Royal Canadian Golf Association, operating as ( ), is committed to providing a sport and work environment that
More informationCOMPLAINTS AND DISCIPLINE PROCESS
COMPLAINTS AND DISCIPLINE PROCESS Approved by CPHR SASKATCHEWAN Board as of September 18, 2009 Updated COMPLAINTS AND DISCIPLINE PROCESS I Introduction 2 II Definitions 2 III Establishment of CPHR SASKATCHEWAN
More informationAMERICAN BAR ASSOCIATION STANDARDS FOR IMPOSING LAWYER SANCTIONS
AMERICAN BAR ASSOCIATION STANDARDS FOR IMPOSING LAWYER SANCTIONS Definitions Adopted by the Michigan Supreme Court in Grievance Administrator v Lopatin, 462 Mich 235, 238 n 1 (2000) Injury is harm to a
More informationHealth Practitioners Competence Assurance Act 2003 Complaints and Discipline Process
Health Practitioners Competence Assurance Act 2003 Complaints and Discipline Process The following notes have been prepared to explain the complaints process under the Health Practitioners Competence Assurance
More informationSexual harassment policy. (A) Statement of policy.
3359-11-13 Sexual harassment policy. (A) Statement of policy. (1) The university of Akron reaffirms its commitment to an academic, work, and study environment free of inappropriate and disrespectful conduct
More informationCHARLESTOWN ROWING CLUB GRIEVANCE AND DISCIPLINARY PROCEDURE 1. PURPOSE. This Grievance and Disciplinary Procedure is to:
CHARLESTOWN ROWING CLUB GRIEVANCE AND DISCIPLINARY PROCEDURE 1. PURPOSE This Grievance and Disciplinary Procedure is to: 1.1 Ensure good practice with regard to any individual who may have a complaint
More informationBC SOCCER JUDICIAL CHAIR
BC SOCCER JUDICIAL CHAIR General BC Soccer is the provincial sport governing body with the mission to govern, promote and develop the game of soccer in British Columbia in a professional and progressive
More informationI. CMP Disciplinary Policy & Procedures. A. Objectives
I. CMP Disciplinary Policy & Procedures A. Objectives The fundamental objectives of these CMP Disciplinary Policy and Procedures (hereafter also collectively referred to as Rules ) are to protect the public
More informationCHAPTER 20 FLORIDA REGISTERED PARALEGAL PROGRAM SUBCHAPTER 20-1 PREAMBLE RULE PURPOSE
CHAPTER 20 FLORIDA REGISTERED PARALEGAL PROGRAM SUBCHAPTER 20-1 PREAMBLE RULE 20-1.1 PURPOSE The purpose of this chapter is to set forth a definition that must be met in order to use the title paralegal,
More informationGuidance on Complaints and Disciplinary Procedure
Guidance on Complaints and Disciplinary Procedure Introduction The Chartered Institute of Procurement & Supply is a professional body incorporated in the UK by Royal Charter. This document explains the
More informationNASW Procedures for Professional Review
NASW Procedures for Professional Review Revised Fifth Edition Fifth Edition NASW Procedures for Professional Review Revised Approved by the Board of Directors January 19, 2012 Revised by the Board of
More informationCOMPLAINTS AND DISCIPLINARY POLICY
COMPLAINTS AND DISCIPLINARY POLICY No: BE524 Issue: 2 Date: February 2016 Author: M. Scott Approved: Sports Sub Committee 27.01.2016 Glossary of terms In this policy the following terms have the meanings
More informationICMA/NCCCMA Code of Ethics: Rules of Procedure for Enforcement Adopted by the NCCCMA February 8, 2007
ICMA/NCCCMA Code of Ethics: Rules of Procedure for Enforcement Adopted by the NCCCMA February 8, 2007 I. General A. The North Carolina City & County Management Association (NCCCMA) has adopted the Code
More informationSOUTH DAKOTA BOARD OF REGENTS. Policy Manual
SOUTH DAKOTA BOARD OF REGENTS Policy Manual SUBJECT: NUMBER: 1. The South Dakota Board of Regents proscribes academic misconduct by its employees at all times and in all circumstances. The following regulations
More informationMisconduct in Research
Policy Statement Volume 2: Volume Title: Academic Affairs Chapter 4: Chapter Title: Academic Research and Sponsored Programs Section 1: Policy Name: Misconduct in Research Approval Authority: President
More informationProfessional Discipline Procedural Handbook
Professional Discipline Procedural Handbook Revised Edition March 2005 Table of Contents PREAMBLE... 6 DEFINITIONS... 6 1 ADMINISTRATION-DISCIPLINE COMMITTEE... 8 1.1 Officers of the Committee... 7 1.2
More informationIMMIGRATION ADVISERS LICENSING ACT 2007
IMMIGRATION ADVISERS LICENSING ACT 2007 COMPLAINTS AND DISCIPLINARY PROCEDURES: PARTS 44 55 44. Complaints against immigration advisers (1) Any person may make a complaint to the Registrar concerning the
More informationLaw Society of Alberta National Mobility FAQs. Visiting Lawyers
General 1. What kind of work brings me under the oversight of the Law Society of Alberta? Provide legal services means to engage in the practice of law (a) physically in Alberta, except with respect to
More informationA guide to GMC investigations and fitness to practise proceedings
A guide to GMC investigations and fitness to practise proceedings Contents Introduction 2 What is the GMC s role? 3 Stage 1 Initial complaint 5 Stage 2 Formal investigation 6 Stage 3 Conclusion of investigation
More informationNATIONAL UNIVERSITY OF SINGAPORE REGULATION 10 DISCIPLINE WITH RESPECT TO STUDENTS
NATIONAL UNIVERSITY OF SINGAPORE REGULATION 10 DISCIPLINE WITH RESPECT TO STUDENTS (A) CLASSIFICATION OF OFFENCES GIVING RISE TO DISCIPLINARY PROCEEDINGS AND PROCEDURES FOR INITIATING DISCIPLINARY PROCEEDINGS
More informationDISCIPLINARY PROCEDURE FOR TEACHERS INCLUDING PRINCIPALS AND VICE-PRINCIPALS IN GRANT-AIDED SCHOOLS WITH FULLY DELEGATED BUDGETS
DISCIPLINARY PROCEDURE FOR TEACHERS INCLUDING PRINCIPALS AND VICE-PRINCIPALS IN GRANT-AIDED SCHOOLS WITH FULLY DELEGATED BUDGETS 1. PURPOSE AND PRINCIPLES 1.1 This procedure has been drawn up to provide
More informationBEFORE THE IMMIGRATION ADVISERS COMPLAINTS AND DISCIPLINARY TRIBUNAL. Decision No: [2015] NZIACDT 47. Reference No: IACDT 034/14
BEFORE THE IMMIGRATION ADVISERS COMPLAINTS AND DISCIPLINARY TRIBUNAL Decision No: [2015] NZIACDT 47 Reference No: IACDT 034/14 IN THE MATTER of a referral under s 48 of the Immigration Advisers Licensing
More informationFINANCIAL INDUSTRY REGULATORY AUTHORITY OFFICE OF HEARING OFFICERS
FINANCIAL INDUSTRY REGULATORY AUTHORITY OFFICE OF HEARING OFFICERS DEPARTMENT OF ENFORCEMENT, v. Complainant, Disciplinary Proceeding No. 2005003437102 Hearing Officer LBB Respondent. ORDER DENYING RESPONDENT
More informationPolicy 3.0: Ethics and Conduct
Policy 3.0: Ethics and Conduct 1. Standards A. All programs, activities, communications, and conduct of Toastmasters clubs and members shall be represented in an ethical manner, consistent with Toastmasters
More informationUNITED KINGDOM ASSOCIATION OF FIRE INVESTIGATORS (UK-AFI) ETHICAL PRACTICE AND GRIEVANCE POLICY 2017
UNITED KINGDOM ASSOCIATION OF FIRE INVESTIGATORS (UK-AFI) ETHICAL PRACTICE AND GRIEVANCE POLICY 2017 Contents 1. INTRODUCTION 3 2. CODE OF ETHICS 3 3. ORGANISATION - ETHICAL PRACTICE AND GRIEVANCE COMMITTEE
More informationGuidance Notes for Customers
Guidance Notes for Customers Overview What is CISAS? CISAS is an Ofcom certified independent adjudication service which has been set up to resolve disputes between customers and providers of communication
More informationPSD: COMPLAINTS & MISCONDUCT Policy & Procedures
PSD: COMPLAINTS & MISCONDUCT Policy & Procedures Reference No. DCC/003/14 Policy Sponsor Deputy Chief Constable Policy Owner Head of the Professional Standards Department Policy Author Redacted Business
More informationPROCEDURE ETH-151P-01 EQUAL OPPORTUNITY COMPLAINT INVESTIGATION AND RESOLUTION
PROCEDURE ETH-151P-01 EQUAL OPPORTUNITY COMPLAINT INVESTIGATION AND RESOLUTION Authorized by the following policies: ETH-151 Equal Opportunity ETH-152 Reasonable Accommodations for Qualified Applicants
More informationCHAPTER H-2.01 AN ACT RESPECTING THE REGISTRATION AND LICENSING OF HEARING AID PRACTITIONERS. Analysis
CHAPTER H-2.01 AN ACT RESPECTING THE REGISTRATION AND LICENSING OF HEARING AID PRACTITIONERS (Assented to December 13, 2005) Analysis 1. Short title 2. Definitions 3. Board 4. Appointed members 5. Meetings
More informationSupreme Court of Florida
Supreme Court of Florida PER CURIAM. No. SC14-2049 THE FLORIDA BAR, Complainant, vs. CYRUS A. BISCHOFF, Respondent. [March 2, 2017] We have for review a referee s report recommending that Respondent, Cyrus
More informationMODEL CODE OF ETHICS AND PROFESSIONAL RESPONSIBILITY AND GUIDELINES FOR ENFORCEMENT
NATIONAL FEDERATION OF PARALEGAL ASSOCIATIONS, INC. MODEL CODE OF ETHICS AND PROFESSIONAL RESPONSIBILITY AND GUIDELINES FOR ENFORCEMENT PREAMBLE The National Federation of Paralegal Associations, Inc.
More informationASET Professional Practice Exam Legislation Handbook
ASET Professional Practice Exam Legislation Handbook COPYRIGHT THE ASSOCIATION OF SCIENCE AND ENGINEERING TECHNOLOGY PROFESSIONALS OF ALBERTA, 2016 ASET holds full Copyright to the materials printed herein.
More informationEMPA Residency Program. Harassment Policy
EMPA Residency Program Harassment Policy (Written to conform to Regents Procedural Guide 3/74; amended 9/93; 10/95; 9/97) CHAPTER 14: ANTI-HARASSMENT (6/05; 12/05) 14.1 RATIONALE. The purpose of this policy
More informationSUPREME COURT OF LOUISIANA NO. 13-B-2461 IN RE: ANDREW C. CHRISTENBERRY ATTORNEY DISCIPLINARY PROCEEDINGS
01/27/2014 "See News Release 005 for any Concurrences and/or Dissents." SUPREME COURT OF LOUISIANA NO. 13-B-2461 IN RE: ANDREW C. CHRISTENBERRY ATTORNEY DISCIPLINARY PROCEEDINGS PER CURIAM This disciplinary
More informationFitness to Practise Committee 21 October Practice Note: Misuse of the HPC Collective Mark
Fitness to Practise Committee 21 October 2010 Practice Note: Misuse of the HPC Collective Mark Executive summary and recommendations Introduction HPC has a HPC Registered collective mark which registrants
More informationPARENT AND CHILD RIGHTS
PARENT AND CHILD RIGHTS IN SPECIAL EDUCATION PROCEDURAL SAFEGUARDS NOTICE An Explanation of the Procedural Safeguards Available to Parents of Children with Disabilities under the Individuals with Disabilities
More informationWashington County Tennessee Staff Attorney Application
Washington County Tennessee Staff Attorney Application Name: Office Address: (including county) Office Phone: Facsimile: Email Address: Home Address: (including county) THIS APPLICATION IS OPEN TO PUBLIC
More informationCompliance Operations Report 2015
2 Table of contents Section Introduction 3 Regulating CPAs department Complaints 4 What is a complaint? Sources of complaints Process Professional Conduct Committee Statistics Page Disciplinary proceedings
More informationNYCB Code of Ethical Conduct & Disciplinary Procedures
NYCB Code of Ethical Conduct & A Project of Alcoholism & Substance Abuse Providers of New York State, Inc. 11 North Pearl Street, Suite 801 Albany New York 12207 Phone: 518.426.3122 Fax: 518.426.1046 www.nycertboard.org
More informationALABAMA BOARD OF ATHLETIC TRAINERS ADMINISTRATIVE CODE CHAPTER 140 X 6 COMPLIANCE AND DISCIPLINARY ACTION TABLE OF CONTENTS
Athletic Trainers Chapter 140 X 6 ALABAMA BOARD OF ATHLETIC TRAINERS ADMINISTRATIVE CODE CHAPTER 140 X 6 COMPLIANCE AND DISCIPLINARY ACTION TABLE OF CONTENTS 140 X 6.01 140 X 6.02 140 X 6.03 140 X 6.04
More information2004 No 2608 HEALTH CARE AND ASSOCIATED PROFESSIONS DOCTORS. General Medical Council (Fitness to Practise) Rules Order of Council 2004
This is a version of The General Medical Council (Fitness to Practise) Rules which incorporates the 2004 Rules and amendments made to those rules in 2009, 2013, 2014, 2015 and 2017 2004 No 2608 HEALTH
More informationOrder F17-29 LAW SOCIETY OF BRITISH COLUMBIA. Celia Francis Adjudicator. May 11, 2017
Order F17-29 LAW SOCIETY OF BRITISH COLUMBIA Celia Francis Adjudicator May 11, 2017 CanLII Cite: 2017 BCIPC 31 Quicklaw Cite: [2017] B.C.I.P.C.D. No. 31 Summary: An applicant requested access to records
More informationThe Canadian Information Processing Society of Saskatchewan Act
CANADIAN INFORMATION 1 The Canadian Information Processing Society of Saskatchewan Act being Chapter C-0.2 of The Statutes of Saskatchewan, 2005 (effective June 24, 2005) as amended by the Statutes of
More informationCOLLEGE OF NURSES OF ONTARIO. - and - TANIA SCOTT REGISTRATION NO. JE06287 NOTICE OF HEARING
B E T W E E N: COLLEGE OF NURSES OF ONTARIO - and - TANIA SCOTT REGISTRATION NO. JE06287 NOTICE OF HEARING IT IS ALLEGED THAT: 1. You have committed an act of professional misconduct as provided by subsection
More informationIntentional Torts. What Is a Tort? Tort Recovery
Intentional Torts What Is a Tort? A tort is a civil wrong that is not a breach of contract. There are four types of (civil) wrongfulness. Intent the desire to cause certain consequences or acting with
More informationIN THE SUPREME COURT OF THE STATE OF KANSAS. No. 107,751. In the Matter of DAVID K. LINK, Respondent. ORIGINAL PROCEEDING IN DISCIPLINE
IN THE SUPREME COURT OF THE STATE OF KANSAS No. 107,751 In the Matter of DAVID K. LINK, Respondent. ORIGINAL PROCEEDING IN DISCIPLINE probation. Original proceeding in discipline. Opinion filed July 6,
More informationREPORT OF THE HEARING COMMITTEE
IN THE MATTER OF THE LEGAL PROFESSION ACT AND IN THE MATTER OF A HEARING REGARDING THE CONDUCT OF BRUCE BARRY A MEMBER OF THE LAW SOCIETY OF ALBERTA REPORT OF THE HEARING COMMITTEE [1] On March 12, 2007,
More informationINDIANA STATE BAR ASSOCIATION ATTORNEY FEE DISPUTE RESOLUTION PROGRAM POLICIES
INDIANA STATE BAR ASSOCIATION ATTORNEY FEE DISPUTE RESOLUTION PROGRAM POLICIES Section 1. Purpose 1.1 The purpose of these rules is to provide a structure for the arbitration of fee disputes between members
More informationACCOUNTANTS ACT 2010 (NO. 7 OF 2010)
ACCOUNTANTS ACT 2010 (NO. 7 OF 2010) 3 ACCOUNTANTS ACT 2010 (NO. 7 OF 2010) PASSED by the National Parliament this 20 th day of April 2010. (This printed impression has been carefully compared by me with
More informationComplainant v. The College of Physicians and Surgeons of British Columbia
Health Professions Review Board Suite 900, 747 Fort Street, Victoria, BC V8W 3E9 Complainant v. The College of Physicians and Surgeons of British Columbia DECISION NO. 2017-HPA-006(a) October 5, 2017 In
More informationIn-House Counsel Masterclass
In-House Counsel Masterclass Tuesday 22 November 2016 @mhclawyers Welcome Declan Black Managing Partner Mason Hayes & Curran Trends in Complaints against In-House Counsel Gerard Kelly Partner Mason Hayes
More informationPMI MEMBER ETHICAL STANDARDS MEMBER ETHICS CASE PROCEDURES
PMI MEMBER ETHICAL STANDARDS MEMBER ETHICS CASE PROCEDURES The following ethics case procedures are the only rules for processing possible violations of the ethical standards promulgated by the Project
More informationDISCIPLINE COMMITTEE OF THE COLLEGE OF CHIROPODISTS OF ONTARIO. Cesar Mendez,Chairperson Ed Chung Member Khalid Daud Public Member Riaz Bagha Member
1 DISCIPLINE COMMITTEE OF THE COLLEGE OF CHIROPODISTS OF ONTARIO PANEL: Cesar Mendez,Chairperson Ed Chung Member Khalid Daud Public Member Riaz Bagha Member BETWEEN: ) JORDAN GLICK for COLLEGE OF CHIROPODISTS
More informationRules for Disciplinary Procedures Season 2017
Rules for Disciplinary Procedures Season 2017 (As at 17 th Feb 2017) 1 GENERAL PROVISIONS... 3 1.1 JURISDICTION... 4 1.2 POWERS OF ADJOURNMENT AND ATTENDANCE OF CITED PARTY.. 4 1.3 POWERS OF COMMITTEES..
More informationDistrict of Columbia Court of Appeals Board on Professional Responsibility. Board Rules
District of Columbia Court of Appeals Board on Professional Responsibility Board Rules Adopted June 23, 1983 Effective July 1, 1983 This edition represents a complete revision of the Board Rules. All previous
More informationTHE EXPERT WITNESS INSTITUTE COMPLAINTS AND DISCIPLINE RULES
THE EXPERT WITNESS INSTITUTE COMPLAINTS AND DISCIPLINE RULES The Expert Witness Institute 159 161 Temple Chambers 3 7 Temple Avenue London EC4Y 0DA 020 7936 2213 info@ewi.org.uk www.ewi.org.uk 1 1. INTRODUCTION
More informationBETWEEN: The Complainant COMPLAINANT. AND: The College of Psychologists of British Columbia COLLEGE. AND: A Psychologists REGISTRANT
Health Professions Review Board Suite 900, 747 Fort Street, Victoria, BC V8W 3E9 Complainant v. The College of Psychologists of British Columbia DECISION NO. 2017-HPA-112(a) March 15, 2018 In the matter
More informationTHE LAW SOCIETY OF ALBERTA HEARING COMMITTEE REPORT
INTRODUCTION THE LAW SOCIETY OF ALBERTA HEARING COMMITTEE REPORT IN THE MATTER OF THE Legal Profession Act, and in the matter of a Hearing regarding the conduct of GENEVIEVE MAGNAN, a Member of the Law
More informationSupreme Court of Florida
Supreme Court of Florida No. SC96979 THE FLORIDA BAR, Complainant, vs. MELODY RIDGLEY FORTUNATO, Respondent. [March 22, 2001] PER CURIAM. We have for review a referee s report recommending that attorney
More informationCOLLEGE OF OPTOMETRISTS OF BRITISH COLUMBIA. Bylaws
COLLEGE OF OPTOMETRISTS OF BRITISH COLUMBIA Bylaws DEFINITIONS (SECTION 1)... 1 PART 1 COLLEGE BOARD, COMMITTEES AND PANELS (SECTIONS 2 TO 26)... 3 Composition of the board... 3 Eligibility for election
More informationArticle 2.5-Tampering or Attempted Tampering with any Part of Doping Control
General Amendments to the 2015 Irish Anti-Doping Rules 1. Sport Ireland has reviewed and updated the Rules to : a. amend the references to the Irish Sport Council to Sport Ireland as established under
More informationJUDICIAL NOMINATING COMMISSION APPLICATION FOR COLORADO STATE COURT JUDGESHIP
JUDICIAL NOMINATING COMMISSION APPLICATION FOR COLORADO STATE COURT JUDGESHIP NOTE: For the required number of copies to file, please refer to the INSTRUCTION SHEET that corresponds to the specific vacancy
More informationDISCIPLINE COMMITTEE OF THE COLLEGE OF NURSES OF ONTARIO
DISCIPLINE COMMITTEE OF THE COLLEGE OF NURSES OF ONTARIO This decision was followed by an appeal, the results of which can be found at the end of this document. PANEL: Sarah Corkey, RN Chairperson Susan
More informationDECISION AND REASONS
DISCIPLINE COMMITTEE OF THE COLLEGE OF NURSES OF ONTARIO PANEL: MARGARET TUOMI, Public Member Chairperson DEBORAH GRAYSTONE, NP Member KAREN LAFORET, RN Member DEVINDER WALIA Public Member BETWEEN: COLLEGE
More informationICMA Code of Ethics: Rules of Procedure for Enforcement Adopted by the ICMA Executive Board and revised in September 2014
ICMA Code of Ethics: Rules of Procedure for Enforcement Adopted by the ICMA Executive Board and revised in September 2014 I. General A. These rules govern the procedures for enforcing the ICMA Code of
More informationThis Memorandum of Understanding (MoU) was agreed between the English Chess Federation (ECF) and the Chess Arbiters Association (CAA) on 24/02/2018
This Memorandum of Understanding (MoU) was agreed between the English Chess Federation (ECF) and the Chess Arbiters Association (CAA) on 24/02/2018 This Memorandum: - which is not intended to create any
More informationHow to complain about the conduct of a barrister
1 How to complain about the conduct of a barrister There are two ways to make a complaint about a barrister: If the barrister is acting for you and you are not satisfied with their service, you should
More informationCODES OF GOOD PRACTICE Pursuant to section 15(1)(a) of the Public Service Act , I, PAKALITHA BETHUEL MOSISILI
CODES OF GOOD PRACTICE 2005 Pursuant to section 15(1) of the Public Service Act 2005 1, I, PAKALITHA BETHUEL MOSISILI Prime Minister of Lesotho and Minister responsible for public service, make the following
More informationRugby Ontario Policy Manual
8.1.2 Harassment is a form of discrimination. Harassment is prohibited by the Canadian Charter of Rights and Freedoms and by human rights legislation in every province and territory of Canada and in its
More informationDISCIPLINARY PROCESS of the VIRGINIA STATE BAR
DISCIPLINARY PROCESS of the VIRGINIA STATE BAR Prepared by: Paul D. Georgiadis, Assistant Bar Counsel & Leslie T. Haley, Senior Ethics Counsel Edited and revised by Jane A. Fletcher, Deputy Intake Counsel
More informationNational Mobility Agreement
National Mobility Agreement Federation of Law Societies of Canada / Fédération des ordres professionnels de juristes du Canada 480-445, boulevard Saint-Laurent Montreal, Quebec H2Y 2Y7 Tel (514) 875-6350
More informationDisciplinary & Dispute Resolution Procedures
Disciplinary & Dispute Resolution Procedures RCSA, PO Box 18028, Collins Street East, Victoria 8003 Australia T: +61 3 9663 0555 F: +61 3 9663 5099 E: ethics@rcsa.com.au www.rcsa.com.au ABN 41 078 60 6
More informationWhat to do if a complaint is made about you
INFORMATION BOOKLET What to do if a complaint is made about you Information for registered teachers JULY 2016 Teaching Council About this booklet This booklet tells you what to do if a complaint is made
More informationTHE INTEGRITY IN PUBLIC LIFE (AMENDMENT) ACT, Arrangement of Sections
THE INTEGRITY IN PUBLIC LIFE (AMENDMENT) ACT, 2010 Arrangement of Sections Section 1. Short title 2. Interpretation 3. Section 5 amended 4. Section 8 amended 5. Section 9 amended 6. Section 11 amended
More informationSECURITY SERVICES AND INVESTIGATORS ACT
Province of Alberta Statutes of Alberta, Current as of January 1, 2017 Office Consolidation Published by Alberta Queen s Printer Alberta Queen s Printer 7 th Floor, Park Plaza 10611-98 Avenue Edmonton,
More informationHYDERALLY & ASSOCIATES, P.C.
HYDERALLY & ASSOCIATES, P.C. Ty Hyderally, Esq. 33 Plymouth Street, Suite 202 Montclair, NJ 07042 tyh@employmentlit.com www.employmentlit.com O- (973) 509-8500 F (973) 509-8501 HOW TO USE TORTS TACTICALLY
More informationSocial Workers Act CHAPTER 12 OF THE ACTS OF as amended by. 2001, c. 19; 2005, c. 60; 2012, c. 48, s. 40; 2015, c. 52
Social Workers Act CHAPTER 12 OF THE ACTS OF 1993 as amended by 2001, c. 19; 2005, c. 60; 2012, c. 48, s. 40; 2015, c. 52 2016 Her Majesty the Queen in right of the Province of Nova Scotia Published by
More informationS18Y0833, S18Y0834, S18Y0835, S18Y0836, S18Y0837. IN THE MATTER OF S. QUINN JOHNSON (five cases).
In the Supreme Court of Georgia Decided: June 4, 2018 S18Y0833, S18Y0834, S18Y0835, S18Y0836, S18Y0837. IN THE MATTER OF S. QUINN JOHNSON (five cases). PER CURIAM. This Court rejected the first petition
More informationPARAMEDICS. The Paramedics Act. being
1 PARAMEDICS c. P-0.1 The Paramedics Act being Chapter P-0.1* of The Statutes of Saskatchewan, 2007 (effective September 1, 2008; except section 54 effective April 1, 2007) as amended by the Statutes of
More informationPeople v. Crews, 05PDJ049. March 6, Attorney Regulation. Following a sanctions hearing, the Presiding Disciplinary Judge disbarred Respondent
People v. Crews, 05PDJ049. March 6, 2006. Attorney Regulation. Following a sanctions hearing, the Presiding Disciplinary Judge disbarred Respondent Richard A. Crews (Attorney Registration No. 32472) from
More informationSUPREME COURT OF LOUISIANA NO B-2342 IN RE: CARLA ANN BROWN-MANNING ATTORNEY DISCIPLINARY PROCEEDING
03/04/2016 "See News Release 012 for any Concurrences and/or Dissents." SUPREME COURT OF LOUISIANA NO. 2015-B-2342 IN RE: CARLA ANN BROWN-MANNING ATTORNEY DISCIPLINARY PROCEEDING PER CURIAM This disciplinary
More informationPART I CITATION AND INTERPRETATION 1. Citation Interpretation 4
DISCIPLINARY COMMITTEE PROCEEDINGS RULES* (Issued September 1986; revised September 2004 (name changed); further revised September 2006) Rule PART I Page CITATION AND INTERPRETATION 1. Citation. 4 2. Interpretation
More informationCODE OF ETHICS. fidelity to public needs; fairness and loyalty to his associates, employers, clients, subordinates and employees; and
CODE OF ETHICS Article 1. A registered engineer owes a duty to the public, to his employers and clients, to other members of his profession and to himself and shall act at all times with- fidelity to public
More informationIN THE MATTER OF THE PSYCHOLOGISTS ACT, 1997, AMENDED 2004, AND BYLAWS AND IN THE MATTER OF A COMPLAINT AGAINST GINA KEMPTON-DOANE
IN THE MATTER OF THE PSYCHOLOGISTS ACT, 1997, AMENDED 2004, AND BYLAWS AND IN THE MATTER OF A COMPLAINT AGAINST GINA KEMPTON-DOANE DECISION Saskatchewan College of Psychologists DISCIPLINE COMMITTEE Discipline
More information