VOICE AND DATA INTERNATIONAL

Transcription

1 INTERNATIONAL VOICE AND DATA Find the EE international rates, as well as the new roaming bundles for and. INTERNATIONAL VOICE AND DATA p International Voice p International Data p contents page

2 INTERNATIONAL VOICE Rates for calling from UK to Abroad Rates for Voice Roaming (Whilst you re abroad) Roaming s Calling an international number from the UK (per minute) Text Message to an international number from the UK (per message) Business Roaming Rates Making a call (MOC) Receiving In Country, & Back to UK s 1 & 2 s Ireland & Channel Islands EE Business Other Asia Pacific & S. Africa USA & Canada Middle East Rest of World MTC SMS s for calling from UK s for roaming International s Countries International s Countries 2 3 & Channel Islands EE Business Other 4 Asia Pacific Guernsey, Jersey,, Isle of Man Andorra, Austria, Belgium, Canary Islands, Croatia, Cyprus, Denmark, Finland (including Aland Island), France, Germany, Gibraltar, Greece, Iceland, Italy (including Vatican City), Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal (including Azores and Madeira), San Marino, Spain (including Canary Island, Ceuta and Melilla), Sweden, Switzerland Albania, Belarus, Bosnia and Herzegovina, Bulgaria, Czech Republic, Estonia, Georgia, Hungary, Latvia, Lithuania, Macedonia, Moldova, Montenegro, Poland, Romania, Serbia, Slovakia, Slovenia, Ukraine Australia, China, Hong Kong, Japan, Korea Republic (South), Malaysia, New Zealand, Singapore, Thailand 5 USA and Canada Canada, USA 6 Middle East & South Africa Bahrain, Egypt, Kuwait, Oman, Qatar, Saudi Arabia, South Africa, UAE 7 Rest of World All other countries with EE network coverage Ireland & Channel Islands EE Business Other Asia Pacific & South Africa Guernsey, Isle of Man, Jersey,. Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus (South), Czech Republic, Denmark, Estonia, Finland (inc. Aland Islands), France (inc. French Guiana, Guadeloupe, Martinique and Reunion), Germany, Gibraltar, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal (inc Azores and Madeira), Romania, San Marino, Slovak Republic, Slovenia, Spain (inc. Canary Islands, Ceuta and Melilla), Sweden, Switzerland, Vatican City (Italy). Albania, Belarus, Bosnia and Herzegovina, Cyprus (North), Faroe Islands, Georgia, Israel (inc. Palestine), Macedonia, Montenegro, Serbia, Turkey, Ukraine. Australia, China, Hong Kong, Japan, Korea Republic (South), Malaysia, New Zealand, Singapore, South Africa, Thailand. 5 USA and Canada Canada, USA 6 Middle East Bahrain, Egypt, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, UAE. 7 Rest of World All other countries with EE network coverage. 29

3 INTERNATIONAL VOICE CONTINUED The below options offer the same great roaming service, but at even better rates, for those who travel regularly. Business World Traveller Business World Traveller gives up to 20% off Standard Voice Roaming rates Minimum Connection Period months Business World Traveller Early termination fee of line rental multiplied by the number of remaining months in minimum connection period For making calls in (zones 1 and 2), there is a 30-second minimum call charge followed by per second billing for zones 1 2. For receiving calls, it s per second billing from the start. For making and receiving calls outside of this area there is a 60-second minimum call charge and per second billing thereafter Ireland Saver is only available to Northern Ireland Public Sector customers Calling While Abroad Contract Term Calling While Abroad gives up to 10% off Standard Voice Roaming rates month Ireland Saver Making calls in Calls received in Calling a Republic of Ireland landline from UK 0.15 free of charge

4 INTERNATIONAL DATA EE Data Roaming Bundles EU EU EU EU Tenure Monthly charge UK data Roaming data s n/a 12 month n/a s n/a 12 month n/a data data data data whilst in UK whilst roaming World Bundles Global Global Global Global Tenure Monthly charge UK data Roaming data s n/a 12 month n/a s n/a 12 month n/a whilst in UK whilst roaming Other Benefits GPRS, EDGE, 3G and 3G+ data services (subject to availability) using the User s Device, up to the monthly data limit ordered Minimum Connection Period Bundles on a rolling contract: s Bundles on a 12 month contract: 12 months Bundles Only applies whilst roaming in s 1 and 2 World Bundles May be used whilst roaming in any country of the world in which a network supporting internet browsing is available to EE customers Additional If your service plan is inclusive of data charges then the allowance under the Travel Data Bundle will be used first. Service applies at individual subscription level not account level and if applied to a leader or sharer, only that individuals usage will receive the discount. Cannot be shared. Only one Travel Bundle may be active per connection at any one time. Text and WiFi usage is not included. Once you opt in, the bundle begins automatically, as soon as you start using data in s 1 and 2 31 NEW NEW

5 INTERNATIONAL DATA CONTINUED Roaming Data s Daily Data Roaming Bundles Roaming s Countries & Channel Islands 2 EE Business s 3 7 All other countries with EE network coverage UK & Roaming Data Bundles UK & UK & Only Minimum Connection Period Guernsey, Jersey,, Isle of Man Andorra, Austria, Belgium, Bulgaria, Cyprus (South), Czech Republic, Denmark, Estonia, Finland (including Aland Islands), France (including French Guiana, Guadeloupe, Martinique and Réunion), Germany, Gibraltar, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal (including Azores and Madeira), Romania, San Marino, Slovakia, Slovenia, Spain (including Canary Islands, Ceuta and Melilla), Sweden, Switzerland, Vatican City (Italy) Australia, China, Hong Kong, Japan, Korea Republic (South), Malaysia, New Zealand, Singapore, South Africa, Thailand, Canada, USA, Bahrain, Egypt, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, UAE Monthly Data Allowance (UK) Monthly Data Allowance (Roaming) Out of Bundle (s 1 & 2) months 500MB 20MB n/a months 500MB n/a 20MB month n/a n/a 20MB rate per MB (Roaming) UK 0.80 Roaming as EE Standard roaming rates per MB s per MB Daily 2 roaming Data Allowance Daily Data Bundle MB Daily Data Bundle MB Please note if roaming in the EU you will automatically be restricted to 111MB of data usage per month per device A bundle can be purchased or cancelled at any time in the bill cycle The customer will be charged the daily fee for every day when data roaming usage is made in zones 1 2, until the bundle is cancelled The daily bundles are not compatible with EE Travel Data monthly bundles Customers on Business Everywhere Traveller can take the Daily bundle, and that will be used first bundles early termination fee of line rental multiplied by the number of remaining months in minimum connection period Please note if data roaming you will automatically be restricted to 111MB of use per month per device in the EU or 5MB anywhere else in the world, unless you opt out from the data limit or take a roaming bundle greater than those limits 32