Name Test #1 PRM 471 February 20, 2014

Transcription

1 Name Test #1 PRM 471 February 20, B Management is the process of coordinating work activities so they are completed and with and through other people. a. Timely and economically b. Efficiently and effectively c. Economically and effectively d. Orderly and elegantly 2. D (T or F) Codes provide direction to employees and establish a public image of good behavior. Two Codes we discussed which governed people s actions and decision-making were: a. Dress Code and Code of Honor b. Code of Honor and Code of Chivalry c. Code of Silence, Codes of Arms d. Code of Ethics, Code of Conduct 3. C Parks are administered under the National Park Service (NPS), which is authorized by the that sets forth the mission and responsibilities of the NPS. a. Freedom of Information Act b. Patriot Act c. Organic Act d. Natural Resources Act 4. D A board member is charged with the duty to do what is best for the organization. This is called: a. Loyal Duty b. Duty of Care c. Duty of Obedience d. Fiduciary Duty 5. B Authority given to the states to regulate behavior & enforce order for the betterment of the health, safety, morals, and general welfare of the community. It makes laws, forces obedience through legal sanctions, physical means or other forms of coercion. a. Military Power b. Police Power c. Heavy Handed Power d. Power of the Rule of Thumb 6. D Marketing Plans/Public Relations Plans are geared to: a. Improve the organizations identity b. Promote a program or service c. Reposition a product or service within a market

2 7. D A smaller percentage of park agencies operating budget is provided by other sources such as: a. Grants, special taxes b. Non-profit organizations, special taxes c. User fees and registration fees 8. C This law gives you the right to access information from the federal government. It requires that all government documents as well as government meetings, be open and available to the public a. Right to Steal b. Accessibility Act c. Freedom of Information Act d. Right to Bear Arms 9. D Professional standards a. a statement of desirable practices set by experienced professionals b. measure effectiveness using cause and effect approach c. help evaluate what is found in an agency s operations by comparing them to what is acceptable by professionals as desirable practices 10. D The purpose of a Citizen Advisory Board is to: a. Make the agency look better b. Provide guidance, support and advocacy of the agency c. Help, determine, implement, and gain financial support d. Both B and C 11. A current trend in P&R requiring the planner to start with the result wanted & "working backwards" is -. a. Out-Sourcing b. Outcome-Based c. Out-of-Bounds 12. D A smaller percentage of park agencies operating budget is provided by other sources such as: a. Grants, special taxes b. Non-profit organizations, special taxes c. User fees and registration fees 13. C What 3 groups of people has the Federal Government taken it upon themselves to provide recreation for their health and welfare? a. Federal and State employees, contractors b. Veterans, military personnel and persons living in nursing homes c. Veterans in the VA, military personnel & their families, and persons imprisoned

3 14. C Which sector is composed of tax-supported agencies at the federal, state, and local levels? a. Private b. Non-Profit c. Public 15. B Which best describes the 4 Elements of Negligence. (4pts) a. Gross negligence, Ignorance, Unintentional Torts, Civil Liberty Violations b. Breach of Duty The Act, Duty to the Injured, Damages, Proximate Cause c. Assumption of Risk, Civil Liberty Violations, Gross negligence, The Act 16. A Changes in demand can be caused by what factors? (4pts) a. Demand, Technology, Information, People b. People, Physical Environment, Leadership, Coaches c. Consumers and Media 17. A 4 Forms of ownership in private sector are: (4pts) a. Sole Proprietorship; Partnerships; Corporations; Limited Liability Corporations b. Government, King, People c. Individual, Group, Bipartisan 18. A Events today are a conglomeration of a variety of activities. For example: (4pts) a. Convergence Marketing, Cooperative Marketing Partnerships, Cause-Related Marketing, Benefits Activated Marketing b. Public Relations Marketing, Cooperative Agreements, Using the Black Market c. Direct, Multi-level, Convergence, Alliance Marketing d. Global, Diversity, Benefits Activated Marketing 19. A Three classifications of legal entities in the parks, recreation and legal services are: (4pts) a. Private, Non-Profit, Public b. Partnerships, Corporations, Associations c. Foundations, Cooperatives, Trusts 20. C Roles managers fill in an organization are: (3pts) a. Interpersonal, insightful, informational b. Technical, human, and conceptual c. Interpersonal, Informational, Decisional 21. D Select the 3 major types of law discussed in class and in your book: (3pts) a. Administrative, Executive, Common b. Executive, Statutory, Constitutional c. Federal, State, Local d. Constitutional, Statutory, Common

4 TRUE OR FALSE 22. T (T or F) Public park managers must now: 1) do more with less; 2) increase revenue; and 3) support those who are economically and socially disadvantaged by providing programs to meet needs. 23. T (T or F) According to CAPRA, Code of Ethics, 0.1.1, Professional integrity is the cornerstone of credibility. 24. T (T or F) The process to protect from someone from injury or financial loss is called Risk Management. 25. F (T or F) Franchising is a form of ownership. 26. F (T or F) A for-profit entity is usually set up to achieve a specific mission by an individual or group. 27. T (T or F) In a non-profit sector, no part of income or property is distributed to its members, directors, or officers. 28. T (T or F) The largest tax revenue for parks and recreation at the local level are from real property taxes. 29. T (T or F) Most state parks receive money from their government s general fund. 30. T (T or F) Articles of Incorporation are the primary rules governing the management of a corporation filed with a state or other regulatory agency. 31. F (T or F) It is the board who conducts the affairs of the organization, not management. 32. T The fastest growing alternative funding method being used by municipal P&R agencies are cooperative marketing partnerships. 33. F (T or F) Public relations differs from marketing in that it tries to elicit behaviors rather than influencing attitudes. 34. T (T or F) It is important to get to know your local reporters and treat them well. 35. T (T or F) Bond programs require a referendum by general public to determine whether it wants to be taxed for a particular project. 36. T (T or F) One common component of all corporations & public agencies is a governing authority responsible for making policy. 37. T (T or F) "Rules & Regulations" are guidelines set forth by the administrator/staff to facilitate the implementation of programs, how something is to be done, when, and by whom. 38. T (T or F) "Policies" are broad statements reflecting the mission and goals of the organization.

5 39. T (T or F) The purpose of the Freedom of Information Act is that it gives the public the right to access information from the federal government. 40. T (T or F) Law channels human behavior in socially-appropriate directions and comes from constitutions, statutes, court cases. 41. T (T or F) NRPA boasts: one of their most important goals is to influence public policy at the national level. 42. T (T or F) The mission statement describes what the organization does & influences the philosophy and goals, and objectives of the organization. 43. T (T or F) Outsourcing Work is done by outside persons or businesses to save costs. 44. T (T or F) The concept of New Public Management emerged in the 1990s changing the focus of public organizations to include service delivery, social entrepreneurship and non-profit management as part of public administration.