Terms of Reference For hiring Training Service Provider

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1 ILO-DFID Partnership Programme on Fair Recruitment and Decent Work for Women Migrant Workers in South Asia and the Middle East International Labour Organization (ILO), Dhaka, Bangladesh Terms of Reference For hiring Training Service Provider Conduct and provide ToT to strengthen capacity of instructors of TTC on skills training for potential migrant domestic workers based on revised curriculum of Bureau of Manpower, Employment & Training (BMET) in accordance with ILO s suggestions relating to welfare & rights of female migrant workersin Collaboration with BMET 1. Introduction Men and women move across the border to seek foreign employment for betterment of their lives. Asia is a central source of migrant workers among other countries of the world especially South Asia s labour migration involves a high concentration of movement to the Gulf and Middle Eastern countries. It is estimated that over five million Bangladeshis are presently working in overseas. In Bangladesh, BMET data showed that in 2015, a total of 555, 881 Bangladeshi workers secured overseas employment and out of them 103,718 were women. The migration trends shows that 18.6% of total migrants are women and almost all (96%) are domestic workers. In the context of Bangladesh, there is an increasing trend of female workers migrating on their own for overseas employment with low wage occupations such as domestic work where a majority of them working in the Middle East countries such as Lebanon, Qatar, Saudi Arab, Jordan, Kuwait, and UAE. Conversely, there is an incidence of forced labour and trafficking of women oversees. Some female migrant workers are facing abusive and exploitative situation abroad including unpaid wages, confiscation of ID documents, and excessively long work hours without rest days, restrictions on freedom of movement, deception and intimidation as well as physical & psychological abuses. Women migrant workers are also subject to harassment, including sexual violence. Improving migration prospects and contributing to reduce vulnerabilities and risks of trafficking and forced labour of female migrant workers especially for domestic workers requires concerted efforts. Skills development that matches demand and recognition of women s work (e.g. domestic work) in the context of national and foreign employment policies should be part of those efforts. Empowering women to know and assert their rights

2 together with technical and vocational skills that are in demand, is critical for decent work. Much effort has been made to improve the relevance of the training systems, to ensure that the skills that workers possess meet the needs of the workplace. The Government of Bangladesh has taken initiatives to reforming the skills and training mechanisms including introducing National Vocational Qualification Framework (NVQF). In order to develop skills for domestic workers, government attempted to follow its Skills Development Policy, 2011 which includes migrants as a target group. ILO s Technical, Vocational Education and Training project (TVET) funded by European Union has been supporting government to develop a curriculum of technical education under the Bangladesh Technical Education Board. Through this, the Bangladesh government is trying to improve the standard of its vocational and technical training in order to get international accreditation. The Bureau of Manpower, Education and Training (BMET)is providing a compulsory 30-day training course in 14 technical training centres (TTC) including Dhaka for women planning to travel abroad as Migrant Domestic Workers (MDWs).The training curriculum currently focusing on professional skills of domestic workers needs further development focusing on life-skills,inter-personal skills and behavioural assertiveness for migrant women to defend themselves from possible abuse and harassment. The Philippine has developed a standard model of technical and vocational training for domestic workers. Considering those, BMET has developed a revised curriculum based on the Pilipino training model for the training of domestic migrant workers. ILO undertook a comparative analysis between the Philippines and the Bangladesh training programand submitted it to BMET focusing on the necessity to make adjustment on Bangladeshi curriculum developed for providing training to the potential migrant domestic workers. BMET took that analysis and merged with their currently revised curriculum besides additional issues relating to welfare and rights of female migrant workers. ILO has been implementing a five-year, inter-regional technical cooperation programme programme on "Fair Recruitment and Decent Work for Women Migrant Workers in South Asia and the Middle East" known as Work in Freedom, funded by the UK Department for International Development (DFID) in partnership with the Ministry of Expatriates Welfare & Overseas Employment. It takes a targeted approach to reduce vulnerability of trafficking and forced labour of women and girls in South Asia and the Middle East through an integrated strategy to promote safe migration and decent work. The project focuses specifically on the vulnerability to forced labour of women and girls for domestic work and work in the garment industry. Key stakeholders of this program include government, social partners, the private sector, NGOs and CBOs and women migrant workers themselves. In order to provide skills and knowledge to the aspirant domestic migrant workers through mandatory pre-departure training by the Technical Training Centres (TTCs) of BMET, the WIF project plans tostrengthen capacity of the instructors of TTC based on currently developed module of BMET in accordance with ILO s comparability assessment of the training curriculum between Bangladesh and Philippine. Numbers of Training of Trainers (ToT) for the instructors of TTCs will be organized and provided with joint initiatives of BMET and ILO. In the above context, the Work in Freedom project has planned to select and hire a competent and experienced training service organization/ institution to undertake the assignment as per this TOR

3 2. Objective of the Assignment To develop a content/ guideline fortraining of Trainers (ToT) for three day training based on developed module of BMETin accordance with ILO s suggestions relating to welfare & rights of female migrant workers; To provide training to the instructors of TTCs to strengthen their capacity on skills development training for potential migrant domestic workers and to have better understanding on the BMET developed Module for domestic work (housekeeping). 3. Vendor s responsibilities i. Develop Course outline and contents of the Training of Trainers (ToT) for a 3 - day training program in line with the BMET approved training modules on housekeeping for the domestic migrant workers and in accordance with suggestions of ILO in English and Bangla both; ii. Prepare PPT and necessary handouts for the participants on the basis of the approved training manual; iii. Deliver 3-day training program for 72 TVET Instructors of 14 TTCs in 3 batches (minimum 24 participants in each) in coordination with BMET, TTC and ILO; iv. Prepare a training delivery schedule with full itinerary of the events; v. Select resource persons to deliver ToT training sessions in consultation with BMET and ILO; vi. Organize training venue, refreshments, training materials and other necessary arrangements for the participants to attend in the training in Dhaka in collaboration with BMET and ILO; vii. Disburse travel allowance, daily allowances and fees of the resource persons and participants in accordance with the GOB and ILO guidelines as per approved budget; viii. Prepare and submit the training reports for each program and also a compilation report of 3 training programs with photographs of the participants and ix. Submit the final training documents (manual and power point slides, group work exercise etc.) and documentation including input in the ILO data monitoring system. 4. Expected Outputs and deliverables: Prepare and submit course outline, course contents, PPT, Handouts, training delivery schedule for Training of Trainers (ToT) as per responsibility 3 (i), 3(ii), (iii) and 3 (iv); Submit report on the delivery of 3 batches ToT training programs and train 72 instructors of TTCs (who are responsible to provide training to the potential female migrant workers) in accordance with the responsibility 3 (v), 3 (vi) and 3 (vii); Conduct Pre and Post evaluation of each training; Submit output-based progress report for f each training program and final report of all training programs including list of trainees with full contact details and profile photographs of individual participants. Provide input in the ILO data monitoring system. 5. Assignment Period

4 The Service Providershall consult and coordinate with the National Project Coordinator of WIF project to accomplish the assignment successfully. The Service Provider needs to report on the progress of assigned task routinely. The duration of the assignment will be 2-3months, expected to start 30 th June Sl Assignment Expected date/ time 1 Development of training materials includes content/ 10 days guideline fortraining of Trainers (ToT) in both English and Bangla, presentations & hand-outs, planning for the sessions etc. 2 Conduct 3 batches of training programs to train at least days instructors of 14 TTCs 3. Reporting: individual training reports and a compiled report 10 days with participants photographs and list of trainees withcomplete contact address, Pre and post evaluation of the training etc. 4 Completion of documentation including input in the ILO data monitoring system 3 days 6. Eligibility Criteria Minimum 7 years of experience in providing/ conducting training and developing training guideline; Experience in dealing with the issue of labor migration/ human trafficking/ forced labor/ labor rights and Women s Rights/ domestic worker s rights; At least 3 master trainers should be enlisted in the pool of trainers; (In relation to the above, evidence should be given by the bidder.) 7. Selection criteria 7-10 years proven experience and capacity to develop inter-personal skills, life skills and behavioural assertiveness on labour and women rights among women of lowincome households (in women, migrant and labour rights organisations). Proven capacity to develop practical training guidelines and programme; experience in documentation, reporting and evaluation of training programs. Must have a network of social workers to potentially serve as master trainers; Some working experience with Government is a strong advantage; 8. Responsibilities of the ILO as well as the project

5 As described in the service contract document. ILO shall monitor and supervise the work and review progress of the work, provide regular technical support and feedback and provide support for engaging stakeholders and constituents as when required. Besides, the Work in Freedom (WIF) project will provide necessary technical assistance for planning and implementation of the said training program. The project will also establish linkages with the government as well as the BMET and TTCs to help provide assistance as required. Therefore, the selected training service provider will be required to keep close and constant touch with the WIF project for organizing meeting, consultation and coordination support in regards to this task. The selected service provider should maintain the quality of the training and required services as per procedure and protocol of the government and ILO. 9. Reporting and Documentation The training service provider will maintain proper documentation process of the training and assess evaluation and quality of the training through standard template. In addition, the contracted Training Service Provider will regularly update training related data proving input to ILO training/event data monitoring system on completion and achievement of training deliverables. 10. Payment Modality The payment on the awarded contract will be made in Bangladesh Taka (BDT) against achieved output and on submission of report as per ILO financial rules and payment conditions that will be stipulated in the Purchase Order (Service for Contract). 11. Quotation Submission and Selection Process of Competent Organization/Firm/Entity The ILO invites technical and financial proposal from qualified organization/firms/entities having relevant experience in delivering similar services as mentioned in this Terms of Reference (TOR). Only a single technically responsive and financially viable organization/firm/entity will be selected following ILO procurement rules/procedure on evaluation by an ILO team of professionals, and awarded with the contract for the expected deliverables and outputs as per the TOR. Cumulative Evaluation Method will used for this procurement exercise and Contract will be awarded to highest scorer in Cumulative analysis considering Technical and Financial Evaluation. The technical proposal will contain 70% and financial proposal will contain 30% weight whereas Technical Evaluation passing score is 70%. Any firm scores less than 70% in technical evaluation, the financial proposal of the firm shall not be considered for financial evaluation. The quotation in hard copy with a cover letter to be submitted to: The Country Director, ILO Country Office for Bangladesh, Dhaka Attention: National Project Coordinator, Work in Freedom Project, House: A-9, Road: 127, Gulshan-1, Dhaka Proposal submission Procedure and Submission Deadline:

6 Proposals shall be reached to the above office on or before 10 June, 2016 by 4.30 pm. The proposer must submit the Technical and Financial Proposals in separate sealed envelopes mentioning Technical Proposal and Financial Proposal on the top of respective envelopes as though the financial information could not be revealed before financial proposal Opening. Then a big envelope shall be used cover the both proposals mentioning writing Proposal for Training Services to RA Work in Freedom Project, ILO, Dhaka on the top of the big sealed envelope. Unsealed Financial Proposal and proposal received after the deadline would be ground for rejection.

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