We are pleased to present you with detailed instructions on processing your visa application with us. Within this information pack you will find:

Transcription

1 Dear Client, We are pleased to present you with detailed instructions on processing your visa application with us. Within this information pack you will find: A list of the required documents for your application Advisory processing times Embassy visa fees Return delivery services we offer Application form Other important information Once you have completed the forms please send all the documents required to our London office. We will send you a confirmation when we have received your application. If you have any questions, our Visa Consultants are available by visas@diversitytravel.co.uk or telephone Monday Friday 8.45am 5.30pm. For full terms and conditions on using our visa service please visit Thank you for choosing Diversity Travel to process your visa applications. Sincerely, Diversity Travel Visa Department

2 Visa Application Requirements You Have Requested: Country: United Arab Emirates Type of Visa: Business Documents Required: 1. Passport The passport must be valid for 6 months beyond the visas expiry date and have at least two blank pages. 2. One Passport Photo The photo must: o Be a standard sized passport photo o Have a white background o Have been taken within the last 6 months 3. Copy of Passport Copy of detailed page and last two pages of the passport 4. Emirates Flight Itinerary 5. Hotel Confirmation** Copy of hotel reservation confirmation 6. Business Letter from Employer** The letter must: o Be on company letterhead o Mention applicant s full name o Mention details of the trip ie. Dates, places/organizations to be visited o Indicate the length of stay and visa type required o State that full financial responsibility will be taken for the applicant o Be signed by the head of department/director 7. Invitation Letter from UAE Company** or Host Resident Permit along with Passport Copy** The letter must: o Be on company letterhead o Mention applicant s full name o Mention details of the trip ie. Dates, places/organizations to be visited o Indicate the length of stay and visa type required o State that full financial responsibility will be taken for the applicant o Be signed by the head of department/director

3 Visa Application Requirements You Need To Fill Out: 7. Application Form One fully completed application form. Please provide a photocopy of the completed application form 8. Visa Booking Form One fully completed visa booking form Non UK Passport Holders All applicants must be a resident of the UK and hold a valid UK residency visa valid for at least 6 months. Processing Times and Fees Processing Time Visa Type Validity Single Entry 58 Days from the issue date Duration of Stay Embassy Fee ( ) 96 Hours Single Entry 14 Days from the issue date 14 Days Working Days Single Entry Days from 30 Days the issue date Multiple Entry Single Entry Multiple Entry** 58 Days from the issue date **Documents required only for Long term 90 Days Multiple Entry visa 90 Days ** Diversity Travel Processing Fees Please contact us if you require details of our processing fees.

4 Visa Application Requirements Dispatch and Delivery Methods To Diversity Travel We recommend that items be sent to us by Royal Mail Special Delivery service or other secure and traceable delivery services. Our opening hours to receive applications are between 8.45am 5.30pm Monday Friday. From Diversity Travel We can return the passport to you by Royal Mail Special Delivery, DHL or UPS. There is no consequential loss coverage for next day couriers (Special Deliver, DHL and UPS). We also have a same day bike service or it is possible to collect from our office. For urgent applications or if there would be a significant financial loss should the passport be delayed we recommend using the same day bike service or collecting from our office. The fees for returning your passport are listed below. Please clearly indicate your preferred return delivery method on the Visa Booking Form.

5 Visa Application Requirements Please send your documents to our London Office address: Diversity Travel Ground floor 9/10 Staple Inn Holborn London WC1V 7QH Once we have received your application we will send you a confirmation with a quote and breakdown of the costs. Your application will be submitted, at the Embassy, on the next available day. To have your application submitted on the same day we receive it in our office, please contact us. If we have any questions or if we need additional information we will contact you directly.

6 VISA BOOKING FORM Please complete this form and send it with your visa application. The form will provide us with important information about your application such as who we need to contact and the urgency of your application. Please send all applications to: Diversity Travel Ground Floor 9/10 Staple Inn Holborn London WC1V 7QH Contact Details: Telephone: Website: Opening hours: Monday Friday, 8.45am 5.30pm Applicant details and visas required: Name of applicant(s) Please list the countries that you require visa(s) for Which organisation are you travelling with and who should we contact about the application? Name of the organisation that the applicant is travelling with Contact name Telephone Flight details/deadline: Diversity Travel flight reference Date of travel Date that the passport must be in your possession * Express Service *We will use this date to determine whether it is necessary to place the application on an express service. Our visa pack will detail whether an express service is available for the respective embassy. Please view the visa pack and then detail the speed of service you require. Please note: The decision on whether or not a visa is issued is at the discretion of the respective embassy. We strongly recommend that you do no commit to any non refundable costs for your trip until your visa and passport are in your possession. For full terms and conditions please view 1 P age

7 Delivery Method For clients based outside of London we normally send the passport back on a next day delivery with Royal Mail Special Delivery. For clients based within London it can be cost effective to have the passports returned using a same day bike courier. For full details of the associated delivery charges and Royal Mail consequential loss coverage please view Next day delivery within the United Kingdom: Other delivery options : Royal Mail Special Delivery 9am Same day bike courier Royal Mail Special Delivery 1pm International delivery - DHL Royal Mail Consequential Loss Coverage ( 1K, 2,5K, 5K, 7.5K 10K)* DHL I will come to collect the passport from your office Please contact me once the visa issued to confirm the delivery method *Royal Mail offer coverage on items that are sent using their Special Delivery service. Please view the information on and detail your required coverage in the box. This coverage is subject to Royal Mail s terms and conditions. Delivery address: Name: Company: Address: Address: Address: Postcode: Telephone number at delivery address: Payment details : Please tick : We hold a credit account with Diversity please invoice If applicable please provide payment codes/purchase order Please call me I will pay by debit/credit card If you hold a credit account with Diversity Travel and your organisation requires payment codes (purchase order numbers, costs centres etc.) we will require this before returning the passport A surcharge of 2% is added to credit card transactions and 3% for American Express. There is no surcharge for debit cards. Please enter any additional instructions here: 2 P age

8 TOURIST/30DAYS TOURIST/96HRS VISIT/90DAYS 14DAYS/SERVICE MULTIENTRYSHORTTERM:30DAYS MULTIENTRYLONGTERM:90DAYS

9 9. Purpose of Visit Tourist Business Family 10. Names of family members accompanying you on this trip Name Passport no. Relation 11. Contact in UAE (Mandatory Information) Name / Relationship with host Address / Hotel Confirmation Voucher Area - City Phone No. ID 12. Mandatory documents to be submitted with the Visa Application form: List of Mandatory Documents Applicant Application Centre 1.Completed Visa Application Form 2. Applicant s color photograph with white background. 3. Copy of Emirates Airline confirmed ticket 4. Applicant's clear passport copy (First, Last page, Profession page & Observation Page if any). The passport must be valid for at least 6 months. 13. Have you applied for a Dubai Visa through VF Services (UK) Limited ("VFS") in the past? Yes No If you have ticked Yes, then kindly provide date of last travel in the space below:- *** Visa Fees are subject to change without prior notice. IMPORTANT: You are recommended not to travel to Dubai if your flights out of Dubai do not get confirmed. Any overstay beyond duration of Visa invites heavy fines and penal action - there will be no waiver on any grounds. If any passenger who has stayed in UAE during his or her last visit for more than 24 days, in such case the passenger has to wait for 30 days outside UAE (Cooling Period) before he or she can apply for their new visa. IMPORTANT: Please note and strictly comply - All applicants should read the conditions mentioned below before signing the application form. Incomplete and unsigned applications will not be accepted.

10 TERMS AND CONDITIONS 1. The facility is open to British Overseas Citizen (BOC) / British Protected Person (BPP)/British National (Overseas) (BNO) / British Subject and British Overseas Territories Citizen (BOTC) Passport holder & for other Nationals who have Valid Work Permit/Resident Visa in United Kingdom or Dependent Pass, visiting Dubai traveling on the Emirates Airlines (herein referred to EK ) and fulfilling the eligibility conditions announced from time to time by the Government of Dubai / Dubai Naturalization and Residency Administration ( DNRD ). Issuance and approval of a visa is solely regulated by Government of Dubai / and governed by their rules and regulations that are amended from time to time. Subject to the applicant/passenger fulfilling the eligibility conditions EK will sponsor the applicant to Dubai. 2. The facility of applying through VF Services (UK) Limited ( VFS ) is open to British Overseas Citizen (BOC) / British Protected Person (BPP)/British National (Overseas) (BNO) / British Subject and British Overseas Territories Citizen (BOTC) Passport holder passport holders & for other Nationals who have Valid Work Permit in United Kingdom or Dependent Pass, visiting Dubai on Emirates Airlines (herein referred to as EK) EK has outsourced the administrative process of facilitating Visa applications to VFS. VFS has setup and is managing the Dubai Visa Processing Centre (herein after referred to as DVPC ) for this purpose. VFS role is limited to accepting the visa application and required documentation, forwarding the application to Government of Dubai / DNRD for consideration of visa issue and communicating the Government of Dubai s / DNRD s Decision on the application for visa to the applicant. 3. Visa fees are non-refundable under any circumstances whatsoever. 4. Each visa applicant desirous of being sponsored for a visa by EK should be holding a valid ticket issued by EK and booked to travel on EK. VFS/EK will not be responsible for and will not be liable for the applicant not being able to travel due to denied boarding offloading, cancellation of flight, delays or and any other cause or circumstances beyond their control. VFS shall also not be liable in the case of any change in the date of travel not being communicated to VFS. 5. The Applicant/passenger will be required to fill in a Visa Application Form accurately and submit the same with the applicable visa fees, valid passport and necessary documentation as specified in the Visa Application Form. Applicants must hold valid travel documents and comply with the requirements of Government of Dubai / DNRD and requirements specified on the Visa Application Form. 6. VFS does not accept any responsibility for late, lost or misplaced applications and / or the veracity of the contents of the application. Incomplete and double applications will be disregarded. 7. The decision to grant or refuse a visa is the sole prerogative of the Government of Dubai / DNRD. VFS merely forwards the application and the issuance or pendency or refusal of the visa is the prerogative of the Government of Dubai / DNRD. The decision of the Government of Dubai / DNRD is final. In case of rejection of visa application, no correspondence will be entertained and no visa fees will be refunded and no reasons will be required to be given. It is clarified that processing of the visa application is prevented, delayed or restricted or interfered with for any reasons whatsoever resulting in delay by Government of Dubai / DNRD to process the applicants visa application, then VFS OR EK shall not be liable to the applicant for any loss or damage which may be suffered as result of such causes and VFS OR EK shall be discharged of all its obligations hereunder. 8. Issuance of a visa or approval on the visa application does not in any way give the applicant/passenger a right to enter Dubai. The entry is at the sole discretion of the Immigration officer at Dubai Airport who is a representative of Government of Dubai / DNRD. In case of denial of visa or entry into Dubai by the Government of Dubai / DNRD, VFS OR EK shall in no way be liable to the applicant in any manner whatsoever. 9. The visa must be accepted as offered and is non transferable. 10. When the Visa application of the Applicant is approved by the Government of Dubai / DNRD, it is the applicant s sole responsibility to check the approved visa on his / her ID which was provided to VFS while submitting the visa application. If the applicants detail in the approved visa is wrong or the visa is not received at all, it is the sole responsibility of the applicant to contact the respective Visa Application Center to follow up for his / her visa copy. Under no circumstance will VFS be held liable for failure to receive alert in respect of the visa application. The visa copy needs to be carried and produced to the Dubai Immigration Authorities on arrival in Dubai. 11. VFS OR EK shall not be liable for any losses or damages, which the applicant may suffer arising from delay in processing or receiving the visa. 12. The visa is valid as per the Government of Dubai / DNRD rules and regulations as amended from time to time. The visa must be availed within its period of validity. 13. Applicants understand and agree that forwarding Visa application to Government of Dubai / DNRD is at the sole discretion of EK as the sponsor and VFS will not be liable in any manner for the same including for any delay and or rejection. 14. All United Kingdom and Dubai Government regulations apply and in case this facility is deemed invalid or cancelled due to any United Kingdom / Dubai Government regulation or order, VFS shall not be liable in any manner whatsoever to the applicant. 15. Applicants will be solely responsible to ensure they fulfill United Kingdom and Dubai Government requirements for travel which may include Police clearances etc. 16. VFS shall take all reasonable measures to ensure that information provided by the Applicants in its application form shall remain confidential. However VFS shall not be liable for any unauthorized access by any means to that information. 17. The Applicant agrees to indemnify and hold VFS, its officers, directors, agents, subsidiaries, clients, joint venture partners and employees, harmless from any claim, expense, loss, damages or demand, including reasonable attorneys fees, incurred or sustained by VFS and / or its officers, directors, agents, subsidiaries, clients, joint venture partners and employees arising out of the breach of these terms & conditions by the Applicant and / or any act of omission or commission attributable to the Applicant (or) violation by the Applicant of any law of any country or the rights of a third party. 18. In no event and under no circumstances shall VFS and/or its representatives be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever to anyone. 19. VFS/EK reserves the right to add, alter or vary these terms and conditions at any time without notice or liability and all applicants availing of this facility shall be bound by the same. 20. These terms and conditions shall be governed and construed in accordance with the laws of England and Wales. Any claims or disputes arising in relation to the services provided by VFS to the Applicant shall be subject to the exclusive jurisdiction of the Courts in England and Wales. 21. If you have not opted out of receiving marketing materials, we may also use your personal information to identify other products and services that might be of interest to you and to market additional goods, services and special offers from us,. Our affiliates or our third party business associates. You can choose not to allow VFS to use or disclose your personal information for marketing purposes by indicating your preference on the visa application form. 22. Applicants expressly declare that they have read the terms and conditions carefully and agree to the same. They understand and abide by these terms & conditions and have executed the same as an individual and not as a company or any professional and or commercial entity. I confirm that the above terms and conditions have been read and understood by me and I agree to abide by them. I hereby give my consent to VFS to use my personal information to identify other products and services that might be of interest to me and to market additional goods, services and special offers from VFS, its affiliates, or VFS s third party business associates. OR I do not wish to have my personal information used to identify other products and services that might be of interest to me and to market additional goods, services and special offers from VFS, its affiliates, or VFS s third party business associates. Signature of applicant ( of guardian if below 18 years ) Date

11 STRICTLY FOR OFFICE USE ASSESSMENT Pending Forward to Appraisal Team Comments: Sign: Date: Time: Pending cleared: Sign: Date: Time: APPRAISAL Approved Comments: Refused Sign: Date: Time: CONFIRMATION Comments, if any: SRN: Application # Sign: Date: Time: DNRD Approved VCN: Issued on: Refused Sign: Date: Time: AUDIT Comments, if any: Sign: Date: Time: