Cross Border Information: where is it?

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1 Cross Border Information: where is it?

2 Centre for Cross Border Studies Established in 1999 Staff of 7 people Based in Armagh and Dublin Independent and objective research Centre withafocusonawiderangeofpracticalareas including: education, health, ICT, planning, the economy, and cross border mobility

3 Challenges in Europe Lack of information Differences in social welfare and tax systems No statistical data on frontier workers Language skills Mutual recognition of qualifications

4 Challenges in Ireland Lack of information Differences in social welfare and tax systems No statistical data on frontier workers Language skills Mutual recognition of qualifications

5 Study of Obstacles to Mobility (2001) 50 Recommendations Information Improvements Taxation Pensions Social Security benefits Health/ Childcare Housing Transport Education, Training, Employment Telecoms, Banking and Insurance

6 Cross Border Information Groups needing information include: Cross border workers 23,500 Individuals / families moving across the border Students and educational institutions Job seekers Employers seeking staff Entrepreneurs setting up or trading across the border

7

8 Online information service (website) for people crossing the Irish border to live, work and study Funded by PEACE in 2007 (led by NSMC) INTERREG in 2009 (led by CCBS)

9 Steering committee Centre for Cross Border Studies North South Ministerial Council Joint Secretariat Department of Social Protection Citizens Information Board Citizens Advice NI Eures Cross Border Partnership (NI Social Security Agency in next phase)

10

11 Cross Border Information By Theme By Category By Life Event By Target Group

12 How much information? 323 pages of information with 1131 External Links to other sources of information Where applicable topics have an equivalent North and South page Highlight the frontier worker or cross border issue

13

14 Sources of Information Border People is not the primary source of information. It is an online signposting service to sources such as: NI Direct (N. Ireland government information) Government Departments (Ireland) Citizens Information & Citizens Advice Bureaux Employment agencies EURES Cross Border Partnership Business support agencies e.g. InterTradeIreland

15 Top 5 Most Viewed Pages 1. Healthcare for Frontier Workers 2. Older People s Benefits 3. Taxation 4. Child Benefit 5. Vehicle registration tax 17,000 page views and 60 direct queries by phone/ per month

16 User Survey 92% of respondents Strongly Agree or Agree that Border People is an important and valuable resource for people working and living in the border region of Ireland.

17 In my practice and research into free movement issues, the Border People website has become an essential tool. More importantly, its clear and user friendly design allows citizens on both sides of the border to access up to date information on key topics. It has evolved over time in response to citizens needs and has become a first port of call for those seeking to understand their rights. John Handoll, international lawyer and expert on EU mobility issues

18 Phase 3 ( ) Application pending for renewed INTERREG funding for New, broader partnership between Centre of Cross Border Studies, Citizens Information Board (Ireland) Citizens Advice Bureau (Northern Ireland) North South Ministerial Council Joint Secretariat Eures Cross Border Partnership Key aim of Phase 3: To train existing citizens information providers in Ireland and Northern Ireland in cross border mobility information

19 Solutions in Ireland / Europe Centre for Cross Border Studies Member of TEIN transfrontier euro institut network Aims to facilitate cross border co operation and providing practical solutions to transfrontier issues Relationships with MOT and AEBR

20 Solutions in Europe Existing information services should be maintained single source of information Sufficient funding should be available Face to face advice should be provided Information centres located close to border

21 Examples in Europe Oresund Direct Sweden / Denmark. Intermediary between authorities and citizens Online and physical Info Centre Started with EU INTERREG funding now financed by regional and central government

22 Examples in Europe Info Best information centres based along border of France / Germany / Switzerland. Four offices, approx 4 employees in each Acts as a link between the three administrations. Single source of information for citizens online, telephone, face to face advice

23 Examples in Europe BordInfo project Funded by INTERREG Currently gathering evidence of good practice Plan to establish a Border Information Centre in Lithuanian Polish Border Publish a guide on how to implement Cross Border Information Centres in other regions

24 Solutions in Ireland Significant collaboration required Dedicated resources Central source of information Initiative that will help shape policy and eliminate the obstacles to mobility we currently encounter

25 For further information please contact: Annmarie O Kane Centre for Cross Border Studies 39 Abbey Street, Armagh borderpeople@qub.ac.uk

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