Frequently Asked Questions

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1 A Briggs Passport & Visa Expeditors has been selected by Cruise Specialists as its preferred partner to expedite passports and visas for international travel out of the United States. A Briggs job is to make the passport and visa process as easy as possible by providing easy to follow directions, account manager and staff access and seven day a week availability to Cruise Specialists travelers. I will be personally responsible for the A Briggs team that will take care of Cruise Specialists clients. I pledge that A Briggs will provide Cruise Specialists travelers with prompt and courteous customer service, physical submission and pick up of international travel documents and prompt follow up once the order is complete. We do not expect you to be passport and visa specialists, we will guide you through the process. I can be reached via at: mgilland@abriggs.com or toll free at Team leaders Anne and Kelley are also available to discuss your account. Please call if you have questions. We look forward to working with you. For more information about A Briggs, Cruise Specialists clients can log in here. Marc Gilland National Accounts Manager Snapshot of A Briggs Expeditors One of only three national expeditors 18 Offices in the US and Canada Chosen #1 in Customer Satisfaction by The Wall Street Journal White Glove Touch VIP Client Account Managers for each order Frequently Asked Questions Q: If I have a question during the day, who should I call? A: Call the A Briggs team at and identify yourself as a Cruise Specialists client. We will try to help you or route your call to your A Briggs representative. Q: What if I can t get a hold of any of you? A: Leave a message during business hours and we will call back as soon as possible. If you can t wait our online chat is an excellent source of information. Q: I don t feel confident filling out applications on my own or I m not sure what to do. What is my next step? A: Number one rule don t guess! We are here to help. We can t fill out the applications for you, however we can walk you through the process. Many answers can be found on the A Briggs website, however don t be afraid to call us! Q: What are your office hours? A: As a rule A Briggs is available in all time zones M-F M-F SAT 8:00AM - 5:00PM EST Call Center until 8 PM EST 9:00AM - 5:00PM EST

2 Welcome to A Briggs Passport & Visa Expeditors! We are very pleased to assist your visa needs for travel to China. Please review the information below and contact us if you have questions. The information listed below are the requirements for visa submission to China. China has six consulates and embassies in the USA, each serving a specific state of residence. There is a guide on our website as well as listed below for your review. Questions? A Briggs is available Monday to Saturday to answer your questions via , chat or toll free at Thank you and welcome aboard! Passport must be signed Passport can t expire in less than six months from your return to the USA Passport must have one set of face-to-face blank pages for visa and stamps The back three amendment pages are not to be used for visa stamps If the passport is expiring A Briggs can assist or visit If the passport needs pages added A Briggs can assist or visit Passport photo needs to be 2 x 2 in size and on photo paper Expression should be neutral without big smiles, smirks or grins Background must be white or off-white without texture If you wear glasses, keep them on. Flash in lens shouldn t hiding the eyes

3 A Briggs has a China Visa Assistant on our website. The Assistant is designed to help clients fill out their applications properly. Once completed the applicant will click the green download and the application will be created in an editable PDF format that can should be checked for accuracy, printed out and signed. If you choose not to use the A Briggs China Visa Assistant, you will find a fillable PDF form here. Note that EVERY non-applicable field must be filled with a N/A. The Visa Assistant does this automatically. If A Briggs has to replicate your application due to the lack of the required N/A s, we will assess a $12.50 to correct your application. Hint: Many of the sections are self-explanatory. The areas that might need explaining are listed below. Section 1 Personal Information 1.1 Surname Last Name + Given Name (First and Middle) per your passport 1.2 Name in Chinese Characters only if you are of Chinese descent, were born in China, Hong Kong or Taiwan, regardless of your current citizenship 1.3 Other Names nicknames don t apply 1.5 Date of Birth note format required YYYY-MM-DD 1.7 Former nationalities national before the citizenship you currently possess 1.8 Place of birth city/state/country 1.9 Local ID card State Issued ID or Driver s license. Ex: NY DL Passport type Ordinary 1.13 Place of issue for US citizens US Dept of State Education Other would be used for High School, GED or N/A List either your employer, school. If unemployed or retired, list N/A on the remaining fields Full name of a family member you currently live with OR If you do not currently live with any family members, list your parents. If parents have passed away, list deceased in the occupation field Hint: Non-US citizens visas costs increase due to the number of entries and the length of validity of the visa requested, however are less that the fee for US citizens. Single entry, standard processing for non-us citizens are $30 whereas the least expensive visa for a US citizen is $140.. Section 2 Travel Information 2.2 US citizens can apply for multiple entry 12 month visa for the same fee and processing time as a single entry six month visa. Non-US citizens should can select a single entry three month visa unless additional other travel into China is desired.

4 Section 2 Travel Information (continued) 2.3 Express service? Standard processing is 4-5 days. Expediting is two days Expected date to enter China, not the date leaving the USA Dates and complete addresses of accommodations in China Who s paying for travel and expenses in China SELF Information provided by Cruise Specialists Previous China visa? If yes, example: 2/2011, Beijing, tourism Countries visited in the last year same format as above Section 3 Other information answer only if you any questions in this section were answered yes Section 4 Declaration and Signature Sign this section ONLY Hint: Sign only Section 4.3. Do not sign section 5.5 unless you ve completed this application for someone else (such as a child) Section 5 Assisted form 5.5 sign only if someone else if filling out this application for the applicant Note: If applicant is a non-us citizen supplemental form V.2011B must be provided Itinerary will be provided for you by the cruise line or your tour operator The itinerary must show travel to and from China including entry and exit dates Each traveler s name (per their passport) must appear on the itinerary

5 5. Copy of Driver s License note: this is a new requirement as of March 2013 Photocopy of driver s license or State issued ID showing the same physical address as application Non-US applicants must also fill out a supplemental visa form V.2011B along with the standard V.2013 form. Both forms must be filled out online, printed and signed Travelers born in China, Hong Kong, Macau or Taiwan are required to show previous travel to China by showing an expired China visa in either a current or previous passport. If the visa is in a previous passport, send a photocopy of both the old passport bio-data page (with your photo) and your expired China visa. If your expired visa is in your current passport, do nothing. If you don t have a previous China visa, you must provide a photocopy of your previous Chinese passport bio-data page and US visa or your Chinese birth certificate showing you name in Chinese characters. Minors adopted from China, Hong Kong, Macau or Taiwan must include original adoption papers and if applicable include US naturalization papers and US birth certificate.

6 China Consular Fees for: US citizens - $140/pp All other nationalities $30/pp (single entry) $45/pp (double entry) $60/pp (multiple entry 6 months) $90/pp (multiple entry 12 months) A Briggs Service Fees - $70/pp A Briggs Concierge Service Level I (Optional) - $12.50/pp Completion of China application on your behalf you fill out attached Chinese application form by hand scan or fax to A Briggs and we ll fill out application for you A Briggs Concierge Service Level II (Optional) - $75.00/pp Completion of China application on your behalf we call you and fill out your Chinese application while you re on the phone Questions? Contact A Briggs at info@abriggs.com or for complete information. Please tell the A Briggs associate you are a client of Cruise Specialists.

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11 China Visa Shipping Instructions Your state of residence will determine where you ll need to send your China applications. Please locate your state below and ship to the appropriate A Briggs office. John Marquez A Briggs Expeditors, Inc 53 W Jackson Blvd, Suite 1605 Chicago, IL For States: Colorado, Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Wisconsin Amanda Styslinger A Briggs Expeditors, Inc 3801 Kirby Dr, Suite 120 Houston, TX For States: Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, Oklahoma, Texas Tim Cantwell A Briggs Expeditors, Inc 42 W 38th Street, Suite 503 New York, NY For States: Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont Mark Oliver A Briggs Expeditors, Inc Wilshire Blvd, Suite 500 Los Angeles, CA For States: Arizona, Hawaii, New Mexico, Northern Mariana Islands and SoCal Counties: Imperial, Kern, Los Angeles, Orange, Riverside, San Bernardino, San Diego, Santa Barbara, Ventura Brian Cunningham A Briggs Expeditors, Inc 50 California Street, Suite 1500 San Francisco, CA For States: Alaska, Nevada, Oregon, Washington, NoCal Pete Davidovich A Briggs Expeditors, Inc 1921 Sunderland Place NW Washington, DC For States: Delaware, District of Columbia (DC), Idaho, Kentucky, Maryland, Montana, Nebraska, North Carolina, North Dakota, South Carolina, South Dakota, Tennessee, Utah, Virginia, West Virginia, Wyoming, Puerto Rico

12 Order, Shipping and Payment Instructions (online alternative) Traveler #1 US Citizen Non-US Citizen Traveler #2 US Citizen Non-US Citizen Return These Documents To: Name Address City, ST, Zip Telephone address All applications shipping back to the same address? Yes No If no, provide separate shipping instructions (additional shipping will apply): Visa Service requested costs include consular fees & A Briggs fees: #/travelers $/pp $/total China Consular Fees + A Briggs Standard Fees Concierge Service Level I (optional) OR Description: You send us your handwritten application/s and A Briggs will transpose them into computer generated forms required by the Consulate. You still must physically sign page 4 of the application. x $ = $ x $ = $ Concierge Service Level II (optional) x $ = $ Description: A Briggs will provide a dedicated account representative to fill out your application while you're on the phone. Once completed we will review the application for you until you're satisfied. You still You still must physically sign page 4 of the application. Return Shipping Use enclosed airbill FedEx Overnight (10:30 AM next day) 1 x $ = $ Use my FedEx/UPS account number FedEx Ground (3-5 days) $ x $ = $ Total Charge on CC $ Credit Card information Card Number Date of Expiration CVV code We proudly accept:

13 Final checklist of items to send to A Briggs for your China tourist visa Valid Passport signed with six months of validity remaining with at least two blank visa pages not including the back three amendment pages Passport Photo - One neutral passport photo on white background Application sign section 4, not section 5. Application must be typed Supplemental form applies to Non-US citizens. Must be typed and signed A Briggs paper order form or online order form by clicking here Itinerary hotel/flight or cruise line information Copy of Driver s License or State Issued ID Shipping Location do you know where you are sending your documents? Please print this page and return it with your application package only if the statement below is applicable to you. I understand if I have contracted with A Briggs Passport & Visa Expeditors to fill out my application and return to me to sign it s my responsibility to verify that the information provided to me is accurate. If changes need to be made I will contact my A Briggs representative and they will make changes to my satisfaction at no additional cost to me. I will not hold A Briggs or any of their employees responsible for any issue related to my passport and/or visa processing or issues during my trip if I fail to bring an error to their attention before my travel date. Signed: Date: Any questions regarding your application or shipping information please contact A Briggs for complete information at Be sure to identify yourself as a Cruise Specialists client