PRODUCT COVERAGE FIELD GUIDE

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1 PRODUCT COVERAGE FIELD GUIDE

2 TABLE OF CONTENTS Introduction 3 Verification APIs 4 Communication APIs 6 Intelligence APIs 7 Mobile SDKs 8 All content in this paper is confidential and owned or licensed by TeleSign Corporation. Unauthorized use is prohibited. 2

3 INTRODUCTION The purpose of this document is to provide clients with information about data coverage areas and number of subscribers available through TeleSign s communications platform as a service (CPaaS). This is a static document and due to the frequent data source updates, this information should not be considered the definitive documentation on production environment sources. Technical, real time integration documentation is available through TeleSign Technical Support to assist clients interested in accessing services and evaluating coverage areas in various regions. 3

4 VERIFICATION APIs TeleSign delivers phone-based verification and two-factor (2FA) using a time-based, one-time passcode sent over SMS or via voice call to provide an extra layer of account security. PRODUCTS INCLUDE: SMS Verify API and Voice Verify API COVERAGE: SMS and Voice message delivery to end-users in more than 230 countries and territories around the world. SMS Verify API Voice Verify API Countries listed here also apply to Messaging API, Voice API, Push Verify SDK, PhoneID Standard API and Score API Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antigua and Barbuda Argentina Armenia Aruba Ascension Island Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire, Sabo & St. Eustacius Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Colombia Comoros Congo Cook Islands Costa Rica Côte d Ivoire Croatia Cuba Curaçao Cyprus Czech Republic Democratic Republic of the Congo Denmark Diego Garcia Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue North Korea Northern Mariana Islands Norway Oman Pakistan Palau Palestine Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Réunion Romania Russia Rwanda Saint Helena Saint Kitts and Nevis Saint Lucia Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino São Tomé and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands Somalia South Africa South Korea South Sudan Spain Sri Lanka Sudan Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu U.S. Virgin Islands Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican City State Venezuela Vietnam Wallis and Futuna Yemen Zambia Zimbabwe 4

5 VERIFICATION APIs SMS Verify API Feature: Inbound SMS for interactive two-way communications. Countries listed here also apply to Messaging API feature Inbound SMS Argentina Australia Austria Bahrain Bangladesh Belgium Bosnia and Hezegovina Botswana Brazil Bulgaria Canada Chile China Colombia Costa Rica Croatia Czech Republic Denmark Dominican Republic Ecuador Egypt Estonia Finland France Gambia Germany Greece Guatemala Honduras Hong Kong Hungary India Ireland Israel Italy Japan Kenya Latvia Lesotho Liberia Lithuania Luxembourg Macedonia Malaysia Mexico Moldova Namibia Nepal Netherlands New Zealand Nigeria Norway Pakistan Panama Peru Philippines Poland Portugal Puerto Rico Romania Russia Saudi Arabia Serbia Sierra Leone Singapore Slovakia Slovenia South Africa South Korea Spain Swazilend Sweden Switzerland Taiwan Tanzania Thailand (Shared number) Thailand Turkey Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Venezuela Vietnam Zambia 5

6 COMMUNICATIONS APIs TeleSign delivers tools for developers to build communications and account security SMS and voice-based messaging into web and mobile applications designed to increase user engagement, raise customer lifetime values (CLVs) and prevent fraud. PRODUCTS INCLUDE: Messaging API and Voice API COVERAGE: Messaging and Voice delivery to end-users in more than 230 countries and territories around the world. Messaging API See list of countries on page 4. Feature: inbound SMS for interactive two-way communications. See list of counties on page 5. Voice API See list of countries on page 4. 6

7 INTELLIGENCE APIs TeleSign delivers real-time security intelligence, data and analytics on phone numbers around the world to enable greater identity assurance and security against fraudulent activity. PRODUCTS INCLUDE: PhoneID APIs and Score API COVERAGE: Varies by product PhoneID APIs PhoneID Standard API 230+ countries and territories; SMS Verify coverage applies (see list on page 4) PhoneID Contact API US only PhoneID Live API United States Landline: Subscriber Status (Active & Disconnected) Mobile: Subscriber Status (Active) Canada Landline: Subscriber Status (Active & Disconnected) United Kingdom Landline: Subscriber Status (Active & Disconnected) Mobile: Subscriber Status (Active & Disconnected), Device Status Roaming Status, Roaming Country Rest of World Mobile: (GSM only) Subscriber Status (Active & Disconnected), Device Status Roaming Status, Roaming Country PhoneID Number Deactivation API US (100%), Switzerland (60%), Mexico (69%), and Philippines (44%) coverage Score API 230+ countries and territories; SMS Verify API coverage applies (see list on page 4) 7

8 MOBILE SDKs TeleSign provides mobile app developers with robust, lightweight software development kits (SDKs) to streamline the new account verification process and easily build two-factor authentication (2FA) into mobile apps. PRODUCTS INCLUDE: Push Verify SDK and Auto Verify SDK COVERAGE: Varies by product Push Verify SDK Product is available in all countries, but initial user registration may be limited to SMS coverage areas (see list on page 4). App Verify SDK (Android) Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antigua and Barbuda Armenia Aruba Ascension Island Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire, Sabo & St. Eustacius Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Colombia Comoros Congo Cook Islands Costa Rica Côte d Ivoire Croatia Cuba Curaçao Cyprus Czech Republic Democratic Republic of the Congo Denmark Diego Garcia Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue North Korea Northern Mariana Islands Norway Oman Pakistan Palau Palestine Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Réunion Romania Russia Rwanda Saint Helena Saint Kitts and Nevis Saint Lucia Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino São Tomé and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands Somalia South Africa South Korea South Sudan Spain Sri Lanka Sudan Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu U.S. Virgin Islands Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican City State Venezuela Vietnam Wallis and Futuna Yemen Zambia Zimbabwe App Verify SDK (ios) See list of countries on page 4 (same as SMS Verify API). 8

9 linkedin.com/company/telesign TeleSign is a communications platform as a service (CPaaS) company, founded on security. Since 2005, TeleSign has been a trusted partner to the world s leading websites and mobile applications, helping secure billions of end-user accounts. Today, TeleSign s data-driven, cloud communications platform is changing the way businesses engage with customers and prevent fraud TeleSign. All rights reserved. TeleSign and PhoneID are trademarks of TeleSign Corporation. The TeleSign logo, images and other creative assets are owned or licensed by TeleSign. This document is for information purposes only. TeleSign makes no warranties, express, implied, or statutory about the information in this document

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