IMPACT ASSESSMENT Terms of Reference

Transcription

1 CCFD-TERRE SOLIDAIRE & ADHOC Co-financing by European Union delegation of Cambodia Contract : DCI-ASIE/2012/ IMPACT ASSESSMENT Terms of Reference With the financial support of DELEGATION OF THE EUROPEAN UNION TO THE KINGDOM OF CAMBODIA Call: Europeaid/ /L/ACT/KH Contract: DCI-ASIE/2012/ Working together to provide access to justice for the poor and vulnerable in Cambodia, with a particular focus on land and women s rights CAMBODIA Version date: 24/02/2016 Contacts: Mr In Kea, ADHOC General secretary : ikadhoc@gmail.com Miss Almaz Teffera : teffera.adhoc@gmail.com Sylvain Ropital, CCFD-Terre Solidaire, Asian desk : s.ropital@ccfd-terresolidaire.org Pierre Bastid, CCFD-Terre Solidaire, head of Cofinancing desk: p.bastid@ccfdterresolidaire.org Page 1 / 15

2 Table of Contents I. Presentation of project to be evaluated and its context ) Project background Country context ) Presentation of the stakeholders ) Description of the project underway and the context... 5 a) Background to the program... 5 b) Project objectives... 5 c) Activities and main expected results (project strategy)... 5 d) Target public... 7 e) Role and participation of the different actors... 8 II. Objectives and methodology of the evaluation ) Justification/Objectives of the evaluation ) Themes to be dealt with... 9 a) Topics to be dealt with by the evaluators ) Methodology a) For the evaluation mission b) For the culminating presentation and debate session III. Evaluation modalities ) Resources a) Human b) Financial ) Evaluation timetable ) Material expected ) Criteria for selecting the evaluation team: ) Response modalities and contractual modalities a) The methodological, technical, and financial proposal b) Contract and payment Appendix 1: Projected estimate model Appendix 2: Response framework Page 2 / 15

3 I. Presentation of project to be evaluated and its context 1) Project background Country context Violations of land, housing and natural resources rights remain widespread in Cambodia. Eighty percent of Cambodia s population rely on the land and natural resources for their livelihood. During the Khmer Rouge regime, land ownership documents were destroyed. After the fall of the Khmer Rouge in 1979, land remained the property of the state until the Constitution of 1989, under which people were given possession rights for agricultural land. Even so, formal ownership documents were not issued, giving rise to widespread land and natural resources insecurity. The Land Law of 2001 contains provisions that, in theory, protect land dwellers rights. Article 5 holds that land deprivation can only take place following specific procedures and where adequate compensation is awarded to evictees. The law also provides that, even for occupants with no or insufficient title, evictions can only be made by court order upon the request of the person who claims the property, and that the court must verify and validate such a claim. These provisions have not been sufficiently implemented. Nor have the provisions regarding indigenous groups claims to collective land ownership rights, which are relatively difficult to achieve, especially for indigenous groups in remote areas who lack information and organization. By the end of 2012, the government had granted Economic Land Concessions (ELC) to private companies, amounting to more than 2,500,000 hectares, leading to widespread forced evictions. Civil society organizations including ADHOC have repeatedly denounced the devastating social and environmental impacts of economic land concessions (ELCs) and advocated for the land to be returned to the affected communities. Recognizing the scale of opposition to ELCs, a moratorium was issued by the government in May Although this has reduced the number of ELCs being granted, it has not been without problems. The moratorium does not include concessions already under discussion before it was signed, and the lack of transparency around the concession process means this has been a useful loophole to circumvent the moratorium. However, in 2013 only few new concessions have been granted, and land-redistribution to rural poor through the Prime Minister s land-titling campaign implemented by youth volunteers and the granting of social land concessions has been set as a priority on the government s political agenda. Nevertheless, abuses, irregularities and a widespread lack of transparency have been reported both with regard to the land-titling scheme and the granting of SLCs. The consistent increase of number of SLCs granted in 2013 (five times the number of SLCs granted in 2012) raises concerns as in many instances local residents have been evicted to make way to social land concessions. 2) Presentation of the stakeholders Catholic Committee Against Hunger and For Development (CCFD-Terre Solidaire ): CCFD-Terre Solidaire, the French Catholic Committee Against Hunger and For Development, was created in 1961 and is an officially registered non-profit organization. It has set itself two missions: supporting local partner organizations in countries of the South and Eastern Europe in their development actions, as well as heightening the awareness of public opinion regarding the situation of developing countries. CCFD-Terre Solidaire currently provides support for more than 400 partners in 80 countries. CCFD-TERRE SOLIDAIRE is partnering with ADHOC in Cambodia since In 2011, CCFD-TERRE SOLIDAIRE decided in common agreement with ADHOC to focus its support on ADHOC Land program (while continuing to support other activities of ADHOC such as human rights victims legal aid and prevention of gender-based violence). In 2012, CCFD-TERRE SOLIDAIRE and ADHOC have applied to an EU funding allowing them to developing new actions through a common project entitled Working together to provide access to justice for the poor and vulnerable in Cambodia, with a particular focus on land and women s rights. This project will run from 2013 to 2015 and allow ADHOC to benefit from extended resources to Page 3 / 15

4 implement its activities and developing new ones such as joint investigations and capacity building of cadastral commissions, extended legal assistance to land grabbing victims and advocacy work on the Land issues. ADHOC- Cambodian Human Rights and Development Association The Cambodian Human Rights and Development Association (ADHOC) is an independent, nonpartisan, non-profit and non-governmental organization. It is Cambodia s oldest human rights NGO. It was founded by a group of former political prisoners in December 1991, shortly after the signing of the Paris Peace Agreements, which put an end to the Cambodian civil war. It began operating immediately, thanks to donations, and soon secured funding from European donors. ADHOC envisions a society that respects human rights and law. ADHOC s mission is to strengthen the capacity of ordinary citizens, to empower them to defend and realize their rights, and to lobby and advocate for better governance and respect for human rights and the rule of law. ADHOC s goal is to bring about changes in policies and practices of democratic institutions, in particular the judicial system, and to strengthen civil society. ADHOC focuses its strategy on structural, long-lasting change. One of its key aims is to bring about a decrease in impunity and abuses of power. ADHOC s field presence is unique amongst Cambodian NGOs, with offices in 23 provinces/municipalities (out of 24) covering all of the country s districts. More than twenty years after its foundation, ADHOC continues to be run by and for Cambodians. It has adjusted its programs to changing contexts while maintaining a strictly non-partisan stance. ADHOC s work is divided into three programs: the Human Rights and Legal Aid Program, the Land and Natural Resources Rights Program, and the Women s and Children s Rights Program. ADHOC also implements a Khmer Rouge Tribunal (KRT) Project. A fourth program was created to implement new mediation (Alternative Dispute Resolution, or ADR) activities. The Human Rights and Legal Aid Program investigates and deals with complaints from victims and relatives of victims of human rights abuses, such as extrajudicial killings, illegal arrest and detention, torture, physical assault, or crack downs on peaceful protests. The rights violations either result from direct actions by state bodies and officials or from inaction (i.e., inability or unwillingness to take positive steps to uphold rights). The program also provides support to human rights defenders, community representatives and activists who are wrongfully arrested and charged as retribution for their peaceful activities. The Women s and Children s Rights Section investigates cases, supports victims, empowers women, educates people and local authorities on women s rights, and works with relevant authorities for the promotion and protection of women s rights. It contributes to long-term social/behavioral change and fights discrimination and the culture of impunity by encouraging people to report gender-based violence and abuses. The Land and Natural Resources Rights Program investigates cases and empowers victims and potential victims of land grabbing and encroachment on land and natural resources, so they can assert and defend their rights. Support to victims has a lasting effect on their mindset, increasing their willingness to protect their own rights and to report abuses, challenging power imbalances. The program also organizes advocacy workshops with both communities and the authorities at the local level. All programs implement ADHOC s three main types of activities: (a) Investigation and intervention (in the form of legal aid and material/social/legal/medical assistance); (b) Empowerment activities (capacity-building trainings, meetings, network-building); and (c) Advocacy work. In addition, the ADR Program implements mediation activities. ADHOC is the operator in the field and responsible for implementation of the activities and management of the project, via its employees and the resource-persons (experts, trainers, etc.) whom it might call on. Page 4 / 15

5 3) Description of the project underway and the context a) Background to the program ADHOC has been working on land and natural resources issues since 1999, monitoring and investigating cases of violations, raising awareness through its publication and radio programs, advocating for new laws and their effective implementation. In 2011, a project proposal has been submitted to the EU delegation of Cambodia including a focus on land issues faced in Cambodia and Alternative Dispute Resolution mechanisms contributing to find resolution without the Cambodian court system (Working together to provide access to justice for the poor and vulnerable in Cambodia, with a particular focus on land and women s rights). This project has started in January In October 2014, an impact assessment of the land program has been launched. Overall objective: b) Project objectives To improve access to justice for the Cambodian people, contributing to good governance and legal and judicial reform, for the promotion and protection of human rights Specific objective: To strengthen in and out-of-court dispute resolution mechanisms building dialogue and cooperation between the local authorities and grassroots communities, with a particular focus on land (including cadastral commissions) and women s rights. c) Activities and main expected results (project strategy) Expected Result 1 (ER.1) : Fairer processes of land dispute resolution with active participation from the victims and cadastral commissions. A.1.1: Community empowerment through training on how to protect land rights and to utilise land dispute resolution mechanisms. A.1.2: Support the victims to ensure their participation for fair mediation process at the cadastral commissions. A.1.3: Joint Investigation with the Cadastral Commissions for fair mediation process at the district level. A.1.4: Joint investigation with the provincial cadastral commissions for fair mediation and decision process at provincial level A.1.5: Support the victims in registered land disputes to ensure their participation for fair legal process at the court A.1.6: Create a culture of dialogue and trust between authorities and people on the ground, to reinforce trust and cooperation through common workshops and interface meetings. Page 5 / 15

6 A.1.7: Joint investigation with the Cambodian human rights commission (CHRC) in serious cases to strengthen the investigation capacities of CHRC. A.1.8: Develop and disseminate a best practices manual based on the joint investigations and the common workshops at district, provincial and national levels Expected Results 2 (ER.2) : Fairer legal processes for women who are victims of gender based violence; promoting the awareness of communities and local authorities. A.2.1: Support victims of gender based violence and strengthen legal processes through the provision of legal assistance A.2.2: Empower women on their legal rights through trainings and workshops. A.2.3: Common trainings of representatives from communities and local authorities on antidiscrimination and fair trial A.2.4: Dissemination of thematic report on inequality before the law with recommendations to relevant institutions and other stakeholders. Expected Results 3 (ER.3) : Defence rights are respected in the majority of court cases through ensuring the majority of defendants (wrongfully accused and self defence cases) have access to legal representation. A.3.1: Provide free legal representation to wrongfully-accused in order to counter act the culture of unfair trial, unfair accusation and lack of defence rights. A.3.2: Legal assistance provided to women in cases of self-defence related to gender based violence, to ensure equality before the law. A.3.3: Report misconduct of legal processes, corruption, unfair trial etc. And make recommendations to relevant institutions for improvement. Expected Results 4 (ER.4): Alternative dispute resolution mechanisms provide increased access to justice for all Cambodians. A.4.1: Build capacity of ADHOC staff in relation to mediation mechanisms based on micro justice tool. A.4.2: Train community representatives to carry out mediation (2nd and 3rd year). A.4.3: Use the tool on the ground based on the success of the pilot phase and carefully document experiences A.4.4: Improve the tool and share recommendations with partners according to experience. A.4.5: Monitoring the ADR tool by Tisco Expected Results 5 (ER.5): Project management Capacity of ADHOC improved for a better monitoring and the sustainability of the action Page 6 / 15

7 A.5.1: EU project Management capacities improved through training provide by CCFD-TERRE SOLIDAIRE -TERRE SOLIDAIRE A.5.2: Supervision and monitoring by CCFD-TERRE SOLIDAIRE A.5.3: Annual project impact monitoring and final evaluation by external Cambodian expert and international expert A.5.4: Networking- Sharing experiences with other CCFD-TERRE SOLIDAIRE partners in the region working on similar issues. d) Target public ADHOC implements its activities in all Cambodian provinces, targeting a full range of rights holders ordinary citizens, poor and marginalized people and communities, and victims and potential victims of violations of human rights, women s and children s rights and land and natural resources rights. Whenever it is possible and relevant, perpetrators of abuses, state and local authorities, law enforcement (police, military and gendarmerie) officers and land grabbers are also targeted by being involved in meetings/workshops or lobbied to change their behavior and improve respect for the Cambodian law and human rights norms. ADHOC participates in five international networks, ten national ones and has initiated eleven provincial NGO networks. At provincial level, ADHOC leads ten NGO networks for information exchange and occasional joint events around legal and land and natural resources issues. At commune levels, ADHOC community groups have started to link up with other community based organizations. Target groups: 50 communities trained per year regarding land rights so they can protect themselves (50% indigenous) 360 Cadastral commission investigators capacity built through joint investigations, as they do not possess relevant skills. 270 communities and local authorities (commune chiefs, provincial governors and their representatives) trained on women s legal rights to ensure equality in communities and before the law 30 ADHOC staff and 120 community representatives trained to carry out ADR each year. The Cambodian judiciary and the Ministry of Justice targeted to address ongoing corruption and lack of public faith. Final beneficiaries: Direct: Approximately seventeen thousand families that are victims of land rights abuses, who are unaware of their rights and how to file complaints and who are often intimidated by powerful stakeholders. 160 people provided with legal assistance in defence cases per year- people who have been wrongfully accused- for example land protesters who are arrested and people who fall victim to abuse of power by the authorities, and those who use self defence against someone abusive (mostly wives of abusive husbands)- because they are unfairly treated and cannot afford representation. 150 women provided with legal assistance in cases of gender based violence per year Indirect: Those who have had, or are in danger of having, their land grabbed; families of wrongfully accused (large portion are women and children); indigenous peoples who are supported for land registration; the majority of the population of Cambodia who currently have little if any access to justice; communities where people have been empowered in their rights, including number indigenous, Page 7 / 15

8 fishing mining and forestry; district, provincial and national cadastral commissions. (Approximately 150,000 people affected positively by the action) e) Role and participation of the different actors Stakeholder Attitude Role and participation Cadastral commission (district and provincial level) Court Community Local authorities (government appointed leaders at village, commune, district and provincial levels) Cambodian Human Rights Commission Cambodian Human Rights Commission UNOHCHR CCFD-TERRE SOLIDAIRE -TERRE SOLIDAIRE Tisco CSOs Existing good relationship with ADHOC, previous cooperation in joint investigation and participation in workshops on land conflicts Openness through previous participation in workshops on land conflicts, and through interface meetings between ADHOC and judges, prosecutors, and general prosecutors, to lobby for fair trial etc. Strong commitment to attending trainings, to resolving conflict through ADR, and to filing complaints to the courts and cadastral commission regarding human rights violations; solidarity and willingness to with ADHOC, using peaceful means to achieve enjoyment of their rights. Understanding of the usefulness and necessity of collaboration with ADHOC based on existing good relations and past experience Committed to cooperation with ADHOC to investigate and intervene in serious cases of HRV Committed to cooperation with ADHOC to investigate and intervene in serious cases of HRV Open to working with ADHOC, previous experience of this. CCFD-TERRE SOLIDAIRE has been an active partner with ADHOC since 1994 and fully support this project Approached ADHOC previously for collaboration on ADR, great willingness and enthusiasm shown for involvement. Network partners who work on the same and/or cross-cutting issues are open to collaboration with ADHOC (NGO-Forum, CHRAC, Housing Rights Taskforce, etc.) Participation in joint investigations with ADHOC; mediation of possessed land disputes; decision making (provincial level); participation in land rights workshops alongside victims Engage with ADHOC and heed fair trial to recommendations made in ADHOC s reports The role of the targeted communities is to be empowered through participation in trainings, workshops, mediation, court hearings and to gain skills necessary to make the action sustainable. Attendance at trainings, workshops and interface meetings, support of the ADR process, support of victims of gender based violence and working for non-discrimination in communities; provide documents and evidence to support victims of land rights disputes. Participation in joint investigation with ADHOC related to land disputes; support of ADHOC in their recommendations to institutions. Participation in joint investigation with ADHOC related to land disputes; support of ADHOC in their recommendations to institutions. Intervention in serious cases of human rights violations; expression of support for ADHOC s action. Capacity building of ADHOCtraining and supervision; guidance, monitoring and evaluation of project. Evaluation of ADR tool, provision of recommendations to ADHOC and involved stakeholders based. Share information, participate in trainings, lobby together in serious cases. Page 8 / 15

9 II. Objectives and methodology of the evaluation 1) Justification/Objectives of the evaluation The main objectives are: To measure the achievements of the project funded by CCFD-TERRE SOLIDAIRE and EU (objectives, results, monitoring of the indicators) To evaluate the project based on the DAC criteria: Relevance/appropriateness Connectedness Coherence Efficiency / Effectiveness Impact To identify internal and external factors which have influenced the implementation of the project To provide recommendations on improved future strategy for the coming 5 years based on ADHOC strengths and weaknesses as well as the evolving context To suggest indicators of monitoring for long term change processes in Cambodia rural areas To provide recommendations to improve ADHOC s storage, classification and analysis of data To provide recommendations to improve ADHOC management programs and ADHOC s capacities to insure its sustainability. To provide recommendations to improve ADHOC s advocacy and cooperation with Cambodia authorities. 2) Themes to be dealt with a) Topics to be dealt with by the evaluators For each topic, the evaluators can base their comments on the (non-exhaustive) questions provided. Have the project s objectives been reached? - Analysis of the results and effects of the project (criteria of effectiveness and efficiency) Has the project had unexpected positive AND/OR negative effects? If so, what are they? Has it been possible to mitigate the negative effects? If so, how? (Impact, Sustainability/Connectivity) How has the project had a positive effect above and beyond the intervention? (effectiveness and perpetuation of the program, Impact, Sustainability/Connectivity) Did the actor use the lessons drawn from the experience? Is the alternative dispute resolution tool useful to protect people? How can communities solidarity be reinforced through the project implementation? How can cooperation between authorities and CSOs be strengthened? How to optimize storage, classification and analysis of data related to ADHOC programs? Page 9 / 15

10 3) Methodology a) For the evaluation mission ADHOC and CCFD-TERRE SOLIDAIRE would like to explore qualitative impact measuring methodologies based on participatory approaches and with focus to social impact of activities in order to achieve long term change. The evaluation period should run from 3 to 4 weeks including (the number of days is given for information only): Preparation: 3 days Review of existing materials: Reading the main existing documents regarding this program: annual reports, midterm evaluation, etc. Discussions, exchanges with the people in charge of the project (CCFD-Terre Solidaire, ADHOC) Fieldwork: 2 weeks Discussions with the managers and team of ADHOC Review of existing materials: Consultation of the documents available at the headquarters of ADHOC Surveys and discussions in different regions concerned, Surveys of the beneficiaries Discussions with different stakeholders of the project (ref. part I. 3) e) page 8 ) Data analysis and writing of the final report, as well as a summary of the report Culminating presentation and debate session at the end of the field mission in Cambodia at ADHOC headquarter. b) For the culminating presentation and debate session 4 days 2 days for writing the draft report 0.5 day for the oral presentation session of the draft report (in Cambodia) 1.5 days for the writing and presentation session of the final report after possible comments have been included The results and the recommendations of the evaluation will be made public and will be sent to, among others, to European Union delegation of Cambodia, which funded this project. Page 10 / 15

11 III. Evaluation modalities 1) Resources a) Human The team will be made up of 2 experts: - One international, the other having the Cambodian nationality of the country Or - 2 experts having Cambodian nationality Between them the following competencies will be covered: Command of French or English, as well as of Cambodian for at least one of them; Very good command of evaluation techniques Specific skills and methodology in qualitative evaluation (most significant change or other methodology) Very good knowledge of the access to justice in Cambodia, alternative dispute resolution mechanism, land grabbing and women protection. Several years' experience in the field of impact monitoring and assessment b) Financial The financial allocation for carrying out this evaluation is estimated to be a maximum of 15,000 TTC (covering all the costs related to the evaluation, local and international transportation, per diem allowance, etc.) The methodological proposals will have to be presented (according to the appended framework) and include a detailed estimated budget (in accordance with the model showed in the appendix) included in this financial allocation. 2) Evaluation timetable The evaluation mission should take place preferably in May Final report should be submitted maximum in June ) Material expected The evaluation team will be asked to provide: - A startup note - (an electronic version in Word format) in English, presented before traveling to the location, will take stock of the initial investigations based on the reading of material and the first discussions and exchanges: it will present the questions and hypotheses that the evaluators will deal with in the field. It will also present the projected schedule of visits and interviews planned during the fieldwork mission, as well as the methodology used. - A draft report in English, bringing to a close the evaluation, will be submitted before the presentation session in Phnom Penh to ADHOC team within a reasonable time that will allow the parties concerned to read all the documents. - A final report including the comments made during the presentation session will be produced in 5 copies (2 for ADHOC and 3 for CCFD)-Terre Solidaire AND sent in an electronic version. CCFD-Terre Solidaire and ADHOC will hold ownership of the report and can distribute it if necessary. This final report will include: Page 11 / 15

12 a) a main report with: a brief reminder of the methodology used; the observations and results of the impact assessment according to the terms defined above; analysis of the impact and the perception by the beneficiaries, institutions, and other actors involved in the sector; prospects and conditions for the sustainability of the project; concrete recommendations (related to the observations and results of the evaluation) and constructive recommendations to be sent to one or more stakeholders. b) A synthesis executive summary (3 pages maximum) that, after a brief overall presentation, takes up the main conclusions and recommendations. 4) Criteria for selecting the evaluation team: After having read the present terms of reference, the team of consultants/evaluators shall be asked to make technical and financial proposals (according to the attached models) for carrying out the evaluation. The selection will be made based on the following criteria: explanation of the set of issues and comprehension of the subject; methodological approach proposed; qualifications, experiences and competencies of the experts; experiences in the area and set of issues of the project to be evaluated; complementarity of the proposed team; detail of the prices and costs of the various services (estimate to present in accordance with the appended model); Timeline of carrying out all the services. 5) Response modalities and contractual modalities a) The methodological, technical, and financial proposal The proposal will have to include a team of two evaluators as described in Paragraph III.1) a). Proposals including a single evaluator will not be examined. The proposal must be 7 pages maximum. The methodological, technical, and financial proposal (response to the present terms of reference), accompanied by the résumés (CV) of the experts, will have to be sent back to ADHOC & CCFD-Terre Solidaire no later than March 27 th, 2016, electronically (by ) to the attention of: Mr In Kea, ADHOC General secretary : ikadhoc@gmail.com Miss Almaz Teffera : teffera.adhoc@gmail.com Sylvain Ropital, CCFD-Terre Solidaire, Asian desk : s.ropital@ccfd-terresolidaire.org Pierre Bastid, CCFD-Terre Solidaire, head of Cofinancing desk: p.bastid@ccfdterresolidaire.org The selection will be made at the beginning of April b) Contract and payment A single and unique contract (in euros) will be signed with the team of evaluators (and not one contract per evaluator) by CCFD-Terre Solidaire (in France). ADHOC / CCFD-Terre Solidaire will not be responsible for the financial allocation between the evaluators and cannot be involved in negotiations between the evaluators concerning the financial allocation. ADHOC / CCFD-Terre Solidaire will deal with one and only one body, the evaluation team, via the team's leader (as described in Paragraph III.1)a) Page 12 / 15

13 Payment will be made in 2 distinct installments: 50% with the contract signature 50% after validation of the final report Page 13 / 15

14 Appendix 1: Projected estimate model 1 Company name: Contact details and address: Name of study: Expenditure item ESTIMATE n :. Number of units Unit cost Total cost (including tax) International flights (Receipt AND boarding cards required) - Round-trip flights: - Round-trip flights: Per diem allowance (fixed amount per day, receipts not required) - Evaluator 1: - Evaluator 2: Domestic travel (invoice required) - Estimation of local travel costs (country) 2 - Estimation of travel costs in France Wages / Fees (lump sum in per-day units) - Evaluator 1: - Evaluator 2: Other costs (research, photocopies, communications, etc.) (lump-sum costs) Additional observations: Total including taxes: 1 To be presented on letterhead paper if possible. 2 The local partner may possibly take care of transporting the evaluators if the travel is planned sufficiently in advance (to be confirmed). Page 14 / 15

15 Appendix 2: Response framework Response to the Terms of Reference will be arranged around the following section although this format is not a requirement (10 pages maximum): 1. Comprehension of the Terms of Reference This section will describe, among other things, the understanding that the proposed team has about: - the Terms of Reference presented; - the context of the project; - the project itself. 2. Work methodology and expected results This section will describe, among other things: - the methodology proposed for reaching the evaluation s objectives, in a well-documented and wellsupported way; - an indicative timeline; - the expected results; - the limits of the evaluation; - Any other information that enables good understanding of the method used 3. Composition of the evaluation team This section will describe, among other things: - the composition of the team, - the profile of the experts, - the complementarity of the two experts, - the strong points of the proposed team 4. Appendices - the résumés (CV) of the experts - the estimate for the service (cf. model provided)