SOP Sri Lanka Immigration Process Sri Lanka Work Permit, Dependent Permit, Family Re-Union, Work Permit Extension, Dependent Permit Extension

Transcription

1 SOP mmigration Process Work Permit, Dependent Permit, Family e-union, Work Permit Extension, Dependent Permit Extension Effective date Function Name : 02-MAY-2017 : GLOBAL MMGATON MANAGEMENT SEVCES

2 Wipro T Business Confidential eviewer Name Designation Comments Date Venkatesh amu Gajjala Senior Manager 02/MAY/2017 Approver Name Designation Comments Date Anuj Sarin Head of GMS 02/MAY/2017 GMS Page 2 of 27

3 Wipro T Business Confidential Contents 1. Scope Entry Criteria/ nputs Process Flow oles and esponsibility Activity Details Sub Process 1:...12 Sub Process 2:...17 Sub Process 3: Exit Criteria/Output Process Measures Summary Glossary evision History GMS Page 3 of 27

4 Wipro T Business Confidential 1. Scope The complete process and procedures involved in processing a Work Permit, Dependent Permit, Family e-union, Work Permit Extension, Dependent Permit Extension. The Visa category processed for Wipro Projects is Work Permit through sland Visa Services. The Work Permit allows foreign professionals to work in. WOK PEMT nternal Eligibility Employees in Band below B1 are not eligible apply for work permits due to career band restriction. 3 years of T experience Mandatory for T degree holders (not applicable for MBA degree holders). 6 + years of experience is Mandatory for NON T degree holders. External Eligibility 3 years of T experience Mandatory for T degree holders (not applicable for MBA degree holders). 6 + years of experience is Mandatory for NON T degree holders. GMS Page 4 of 27

5 Wipro T Business Confidential Minimum Wage The immigration law requires the employer to pay certain minimum wage for a foreign national applying for work permit. The exact amount of minimum wage may differ for various positions and types of work permit. The executive is required to understand the present limit and validate it against the C&B team s benchmark to ensure the final wage paid to a foreign national is above the prescribed limit set by the law. etention of Documents All immigration records like visa stamp, passport copies, work permit approval letters, registration & deregistration certificates, entry and exit stamps and copies of supporting documents submitted for work permit and visa should be stored and maintained on file. etention of all immigration records for a foreign national is one of the fundamental and critical component to prove adherence to immigration compliance. GMS has to maintain such records for a period of minimum of two years for countries where such specific legal requirement doesn t exist. For countries where the law specifically mandates record retention, then the duration will be in line with the legal requirements. Exception Approval Matrix GMS/_layouts/15/start.aspx#/SitePages/HomePage.aspx 2. Entry Criteria/ nputs nitiation mmigration request. equired Documentation. GMS Page 5 of 27

6 Wipro T Business Confidential 3. Process Flow Adobe Acrobat Document Adobe Acrobat Document Adobe Acrobat Document 4. oles and esponsibility Employee / Manager approval Process oles Process Steps Work Permit / Dependent Permit Process: Application nitiation Employee uploads required documents (including dependents if applicable). TM Approval. Submit hard copy documents. Application Acceptance (hard & soft copies of documents)., A,, A, A, A A, Verification of Application, Documents & passport details of the Employee. Sent back for clarification on documents. Employee provides required clarification. GMS Page 6 of 27 mmigration Authorities Service Provider Dispatch Team Processing Team. = esponsible. (The person who is assigned to do the work. n general, this is needed one per row except when the responsibility is shared.) A = Accountable. (The person who is ultimately answerable for the activity or decision and has the ownership) S = Support. esources allocated to esponsible. Unlike Consulted, who may provide input to the task, Support will assist in completing the task. C = Consult. (Have information and/or capability necessary to complete the work and hence must be consulted) = nform. (Must be notified of the results of the work or a decision or action is taken but need not be consulted) Verification Team.

7 Employee / Manager approval Verification Team. Processing Team. Dispatch Team Service Provider mmigration Authorities Wipro T Business Confidential Process oles Process Steps Application Acceptance sent to employee & update accepted date in system. ntimation sent to processing team to process application. Documents review & check with Passport details. A Consolidate all the documents and send soft copies all the documents to Service Provider in Sri Lanka. Hand over copy of all the documents, application to Dispatching team. Dispatching team sends all the documents Service Provider in and intimates with courier tracking number. System updates with documents dispatched date & an auto mailer sent to Employee. Service Provider in files all the documents to mmigration authorities & sends intimation to GMS team. System updates with documents filed date & an auto mailer sent to Employee. f any other additional documents /clarifications are requested from the mmigration; the Sri Lanka service provider will send an to the GMS team requesting for the same. GMS team will inform the employee to submit the documents Employee submits required documents /clarifications. GMS team would send the same via and hand over hard copy to dispatching team. S S GMS Page 7 of 27

8 Employee / Manager approval Verification Team. Processing Team. Dispatch Team Service Provider mmigration Authorities Wipro T Business Confidential Process oles Process Steps Dispatching team sends the documents through courier to service provider in. Service Provider in files the documents to mmigration authorities. S f the application request is complete as per the Norms, the mmigration authorities will duly approve the request and would fax esidence Visa Entry Permit approval letter to Service Provider in & to n High Commission in ndia. S Service Provider in sends (Soft copy) the esidence Visa Entry Permit approval letter to the GMS Team. esidence Visa Entry Permit approval letter details will be updated in system & auto mailer sent to Employee. Employee needs to proceed with initiating stamping process and complete the stamping. A, After travel, Employee needs contact the Service Provider in and apply for Work Permit / Dependent Permit. A, Employee collects Work Permit / Dependent Permit and sends a copy (Scanned copy) to GMS team. GMS processing agent updates the Work Permit / Dependent Permit details in MS system & closes the application. Family e-union Process: Application nitiation & Approval., A, Employee uploads & submits required documents. GMS Page 8 of 27

9 Employee / Manager approval Verification Team. Processing Team. Dispatch Team Service Provider mmigration Authorities Wipro T Business Confidential Process oles Process Steps Application Acceptance (soft copies of documents). Verification of Application, Documents & passport details of the Dependents. A, Sent back for clarification on documents. Employee provides required clarification. Application Acceptance sent to employee & update accepted date in system. ntimation sent to processing team to process application. Documents review & check with Passport details. A Consolidate & send soft copies all the documents to Service Provider in. System updates with documents sent date & an auto mailer sent to Employee. Service Provider in files all the documents to mmigration authorities & sends intimation to GMS team. System updates with documents filed date & an auto mailer sent to Employee. f any other additional documents /clarifications are requested from the mmigration; the Sri Lanka service provider will send an to the GMS team requesting for the same. GMS team will inform the employee to submit the documents Employee submits required documents /clarifications. S S GMS Page 9 of 27

10 Employee / Manager approval Verification Team. Processing Team. Dispatch Team Service Provider mmigration Authorities Wipro T Business Confidential Process oles Process Steps GMS team would send the same via to Service Provider in. Service Provider in files the documents to mmigration authorities. S f the application request is complete as per the Norms, the mmigration authorities will duly approve the request and would fax esidence Visa Entry Permit approval letter to Service Provider in & to n High Commission in ndia. Service Provider in sends (Soft copy) the esidence Visa Entry Permit approval letter to the GMS Team. S esidence Visa Entry Permit approval letter details will be updated in system & auto mailer sent to Employee. Employee needs to proceed with initiating stamping process and complete the stamping for Dependent. A, After travel, Employee needs contact the Service Provider in and apply for Dependent Permit. A, Employee collects Dependent Permit and sends a copy (Scanned copy) to GMS team. GMS processing agent updates the Dependent Permit details in MS system & closes the application. Work Permit Extension / Dependent Permit Extension Process: Extension Application nitiation. Upload required documents., A,, A GMS Page 10 of 27

11 Employee / Manager approval Verification Team. Processing Team. Dispatch Team Service Provider mmigration Authorities Wipro T Business Confidential Process oles Process Steps TM Approval. Application Acceptance (soft copies of documents)., A A, Verification of Application & Documents (Dependents if applicable). Sent back for clarification on documents. Employee provides required clarification. Application Acceptance sent to employee & update accepted date in system. ntimation sent to processing team to process application (Dependents if applicable). Documents review & Check. The GMS processing agent sends approval to Employee & Service Provider in. Employee contacts Service Provider in & provides required documents (with dependent documents if applicable) for Extension. Service Provider in files the extension application (with dependent documents if applicable) to mmigration authorities in Sri Lanka. mmigration authorities will duly approve / deny the request and issue Work Permit Extension / Dependent Permit Extension letter; and informs Service Provider in. S S Service Provider in collects the Work Permit Extension / Dependent Permit Extension letter & sends it to the Employee. S GMS Page 11 of 27

12 Employee / Manager approval Verification Team. Processing Team. Dispatch Team Service Provider mmigration Authorities Wipro T Business Confidential Process oles Process Steps Employee collects Work Permit Extension / Dependent Permit Extension letter issued and sends a copy (Scanned copy) to GMS team. GMS processing agent updates the details of Work Permit Extension / Dependent Permit Extension letter details in MS system & closes the application. 5. Activity Details Sub Process 1: WOK PEMT POCESSNG nitiation Process: n order to initiate any request the Supervisor or Manager should ensure that the mmigration Profile of the Employee is up-to-date. a. The immigration request should be initiated only by the Manager if the employee meets all the requirements as per the rules & regulations of the country intended to travel. b. Once the immigration request is initiated a unique application is generated in the MS system. c. The Employee completes the application with the Questionnaire, uploads all the documents. d. The application moves to different approving authorities like TM, VH, BU Head. GMS Page 12 of 27

13 Wipro T Business Confidential e. Upon approval from all the necessary oles, the application moves to GMS for further processing. Once the online application is approved and Employee should submit the hard copies of those required documents to nearest GMS Location. Then the respective allocating manager assigns the application to the concerned GMS Verification agent Verification Process: The GMS verification SPOC/agent responsible should validate the information, check and ensure whether the necessary documents & forms are submitted by with specified requirements. The GMS verification SPOC/agent would have to follow the below mentioned verification process: 1. Passport Copy (including dependents if applicable): Clear color Scanned copy of the first, last, observation/corrections pages (if applicable) & Previous Singapore visa stamped Page (if applicable), ECN mandatory for travel. Verify the Passport copy with D page and Address page of the Passport. Check Validity of the passport, First & Last Name. Make sure the Passport should be valid for minimum of months with 4 consecutive blank pages mandatory. 2. Degree Certificates: Copy of only Convocation Certificates for both Degree & PG Degree. Verify the Employee Name and details provided as per the information. Only Convocation certificates are accepted and not Provisional Degree Certificates. 3. Mark Sheets: Copy of All semester/annual Marks Sheets preferable consolidated in single file (all in single PDF only). 4. esident Visa Application Form: Duly filled (hand written) esident Visa Application Form 1 (.V.1) by the employee. Separate forms should be completed for each foreign expatriate. When completing this form GMS Page 13 of 27

14 Wipro T Business Confidential applicant is allowed to use additional paper. Please refer Annexure-1 for the esident Visa Application Form. 5. Wipro eference Letter: Copy of Wipro eference letter; as per the format available on MyWipro. Please refer Annexure-2 for Wipro eference letter sample. 6. esume: esume completed should be with start and end dates of the projects without any gaps between projects right from employee s first job with the employer's name. esume should be as per the Template/format as available on GMS Portal Checklist. Please refer Annexure-3 for esume format. 7. Job Description: Copy of Job description stating oles, esponsibilities and skills to be performed by the employee at Client s place. Please refer Annexure-4 for Job Description format. 8. Appointment Letter: Copy of Wipro appointment letter or Offer letter received at the time of joining Wipro with acceptance page signed by the employee. 9. Experience Certificates: Copy of Experience certificate with the joining date and relieving date for all previous employments prior to Wipro, in single consolidated PDF file (Offer copies are not required). 10. Marriage Certificate (only if Dependent permit applied with primary work permit): Name on Marriage certificate and on passport should be the same. Else, an affidavit from Notary is required. The Marriage certificate should be in English and if it is in regional language; Notarized English translation is required. 11. Child Birth certificate (only if Dependent permit applied with primary work permit): Name of the kid on the certificate is mandatory & the Name mentioned on the certificate and on passport should be the same. Else, an affidavit from Notary is required. The Birth certificate should be in English and if it is in regional language; Notarized English translation is required. 12. Photographs (including Dependents if applicable): Two portrait photographs size 4x6 cm with white background; each person neatly dressed and taken within last 6 month period. GMS Page 14 of 27

15 Wipro T Business Confidential Any deviation or mismatch of information the application would be sent back to the employee asking for further clarification. Note: The applications must be completed and submitted within 3 working days failing to which the system will auto reject the application and the auto rejected application cannot be reopened. n case of any issues or delays the same can be escalated by referring to GMS Escalation Matrix. f the application satisfies all the necessary parameters; GMS verification agent will duly approve the request and will update the formal application acceptance date in the MS system & send all the documents to the processing team Application Processing: 1. The respective applications will reflect under the section Under Process Application. 2. GMS processing agent will review all the application & documents and will arrange for the following documents in coordination with the legal team: The n Company profile. Business egistration. Letter stating that the company will take full responsibility of the applicant during his stay in Lanka. Master Service Agreement / Statement of Work / Letter of ntent 3. Then the GMS processing agent consolidates all the documents, and applications and: Sends soft copies of documents via to Service provider in Sri Lanka. Please refer Annexure-5 for Service provider details. GMS Page 15 of 27

16 Wipro T Business Confidential Hands over hard copies of all the documents to Dispatching team. Please refer Annexure-6 for GMS Courier Guidelines. 4. Dispatching team sends all the documents to Service Provider in Sri Lanka with the courier tracking number. Please refer Annexure-5 for Service provider details. 5. The GMS processing agent updates MS system with documents Sent date and an auto mailer is sent to the employee. 6. The Service Provider in files the application to mmigration authorities in & sends intimation to GMS team about filing date. 7. The GMS processing agent updates MS system with application filed date and an auto mailer is sent to the employee. 8. f any other additional documents /clarifications are requested from the mmigration; the service provider will send an to the GMS processing team requesting for the same. 9. As per the specific requirement the GMS processing agent will inform the employee to submit the documents. 10. Employee submits required documents /clarifications to GMS processing agent. 11. GMS processing agent verifies the same send the same via and hand over hard copy to dispatching team. 12. Dispatching team send the documents through courier to service provider in. Please refer Annexure-6 for GMS Courier Guidelines. 13. Service Provider in files the documents to mmigration authorities. 14. f the application request is complete as per the Norms, the mmigration authorities will duly approve the request and would fax esidence Visa Entry Permit approval letter to Service Provider in & to Sri Lankan High Commission in ndia. Please refer Annexure-7 for the esidence Visa Entry Permit approval letter sample. GMS Page 16 of 27

17 Wipro T Business Confidential 15. The Service Provider in sends (Soft copy) the esidence Visa Entry Permit approval letter to the GMS Team. 16. The GMS processing agent updates the esidence Visa Entry Permit approval letter details in MS system & an auto mailer sent to Employee 17. Employee needs to proceed with initiating stamping process and complete the stamping. 18. On reaching Employee needs contact the Service Provider in and apply for Work Permit/Dependent Permit. 19. On receiving the Work Permit/Dependent Permit; Employee needs to scan and send a copy of Work Permit/Dependent Permit to GMS team. 20. GMS processing agent updates the Work Permit/Dependent Permit details in MS system & closes the application. Sub Process 2: FAMLY E-UNON POCESSNG nitiation Process: n order to initiate Dependent Permit request, Employee should ensure that the mmigration Profile of the Employee & Dependents (Both Spouse & Children) are up-to-date. a. The immigration request can be initiated by the Employee / Manager if the employee meets all the requirements as per the rules & regulations of the country intended to travel. b. Once the immigration request is initiated a unique application is generated in the MS system. c. The Employee completes the application with the Questionnaire, uploads all the documents. Once the online application is received; the respective allocating manager assigns the application to the concerned GMS Verification agent. GMS Page 17 of 27

18 Wipro T Business Confidential Verification Process: The GMS verification SPOC/agent responsible should validate the information, check and ensure whether the necessary documents & forms are submitted by with specified requirements. The GMS verification SPOC/agent would have to follow the below mentioned verification process: 1. Passport Copy: Clear color scanned copy of the first, last, observation/corrections pages (if applicable), ECN mandatory for travel. Verify the Passport copy with D page and Address page of the Passport. Check Validity of the passport, First & Last Name. Make sure the Passport should be valid for minimum of months with 4 consecutive blank pages mandatorily. Color scanned copies of the employee's passport and visa stamping page (required if the primary applicant is in ). 2. Work Permit: Photocopy of current Work Permit of the Employee. 3. Marriage Certificate: Name on Marriage certificate and on passport should be the same. Else, an affidavit from Notary is required. The Marriage certificate should be in English and if it is in regional language; Notarized English translation is required. 4. Birth certificate: Name of the kid on the certificate is mandatory & the Name mentioned on the certificate and on passport should be the same. Else, an affidavit from Notary is required. The Birth certificate should be in English and if it is in regional language; Notarized English translation is required. Any deviation or mismatch of information the application would be sent back to the employee asking for further clarification. Note: The applications must be completed and submitted within 3 working days failing to which the system will auto reject the application and the auto rejected application cannot be reopened. GMS Page 18 of 27

19 Wipro T Business Confidential n case of any issues or delays the same can be escalated by referring to GMS Escalation Matrix. f the application satisfies all the necessary parameters; GMS verification agent will duly approve the request and will update the formal application acceptance date in the MS system & send all the documents to the processing team Application Processing: 1. The respective applications will reflect under the section Under Process Application. 2. GMS processing agent will review all the application & documents. 3. The GMS processing agent will consolidate the application & all the documents and: Sends soft copies of documents via to Service provider in Sri Lanka. Please refer Annexure-5 for Service provider details. Hands over hard copies of all the documents to Dispatching team. Please refer Annexure-6 for GMS Courier Guidelines. 4. Dispatching team sends all the documents to Service Provider in Sri Lanka with the courier tracking number. Please refer Annexure-5 for Service provider details. 5. The GMS processing agent updates MS system with documents Sent date and an auto mailer is sent to the employee. 6. The Service Provider in files the application to mmigration authorities in & sends intimation to GMS team about filing date. 7. The GMS processing agent updates MS system with application filed date and an auto mailer is sent to the employee. 8. f any other additional documents /clarifications are requested from the mmigration; the service provider will send an to the GMS processing team requesting for the same. GMS Page 19 of 27

20 Wipro T Business Confidential 9. As per the specific requirement the GMS processing agent will inform the employee to submit the documents. 10. Employee / Dependent submit required documents /clarifications to GMS processing agent. 11. GMS processing agent verifies the same send the same via and hand over hard copy to dispatching team. 12. Dispatching team send the documents through courier to service provider in. Please refer Annexure-6 for GMS Courier Guidelines. 13. Service Provider in files the documents to mmigration authorities. 14. f the application request is complete as per the Norms, the mmigration authorities will duly approve the request and would fax esidence Visa Entry Permit approval letter to Service Provider in & to Sri Lankan High Commission in ndia. 15. The Service Provider in sends (Soft copy) the esidence Visa Entry Permit approval letter to the GMS Team. 16. The GMS processing agent updates the esidence Visa Entry Permit approval letter details in MS system & an auto mailer sent to Employee 17. Employee needs to proceed with initiating Dependents stamping process and complete the stamping. 18. After Dependents reaching ; Employee needs contact the Service Provider in and apply for Dependent Permit. 19. On receiving the Dependent Permit; Employee needs to scan and send a copy of Dependent Permit to GMS team. 20. GMS processing agent updates the Dependent Permit details in MS system & closes the application. Sub Process 3: WOK PEMT EXTENSON / DEPENDENT PEMT EXTENSON POCESSNG GMS Page 20 of 27

21 Wipro T Business Confidential nitiation Process: n order to initiate Work Permit Extension & Dependent Extensions; Employee should ensure that the mmigration Profile of the Employee, Spouse & Children are up-to-date. The request should be raised 2 months before the expiry of the Work Permit. a. Once the Extension application is initiated a unique application is generated in the MS system. b. The Employee completes the application with the Questionnaire, uploads all the documents. c. The application moves to different approving authorities like TM, VH, BU Head. d. Upon approval from all the necessary oles, the application moves to GMS for further processing. Once the online application is approved and all the documents are received (soft copies) at GMS; the allocating manager assigns the application to the concerned GMS Verification agent Verification Process: The GMS verification SPOC/agent responsible should validate the information and would have to follow the below mentioned verification process: 1. Passport Copy (including dependents if applicable): Clear color scanned copy of the first, last, observation/corrections pages (if applicable), ECN mandatory for travel. Verify the Passport copy with D page and Address page of the Passport. Check Validity of the passport, First & Last Name. Make sure the Passport should be valid for minimum of months with 4 consecutive blank pages mandatorily. GMS Page 21 of 27

22 Wipro T Business Confidential 2. Work Permit: Photocopy of current Work Permit Booklet of the Employee. Dependent Permit Booklet (including Spouse & child if applicable: Photocopy of current Dependent Permit Booklet of the Dependents. Any deviation or mismatch of information the application would be sent back to the employee asking for further clarification. Note: The applications must be completed and submitted within 3 working days failing to which the system will auto reject the application and the auto rejected application cannot be reopened. n case of any issues or delays the same can be escalated by referring to GMS Escalation Matrix. f the application satisfies all the necessary parameters; GMS verification agent will duly approve the request and will update the formal application acceptance date in the MS system & send all the documents to the processing team Application Processing: 1. The respective applications will reflect under the section Under Process Application. 2. GMS processing agent will review all the application & documents for quality check. 3. Then the GMS processing agent sends Extension approval to Employee & Service Provider in for the Work Permit / Dependent Permit extension request. 4. Employee contacts Service Provider in and submits the required documents, applications (Dependents if applicable) for extension. Please refer Annexure-5 for Service provider details. GMS Page 22 of 27

23 Wipro T Business Confidential 5. Service Provider in files the extension application to mmigration authorities. 6. f the application request is complete & as per the Norms, mmigration authorities will duly approve / deny the request and issue Work Permit Extension / Dependent Permit Extension Letter; and informs Service Provider in. 7. The Service Provider in collects the Work Permit Extension / Dependent Permit Extension letter and sends it to respective Employee. 8. Then the Employee scans & sends the Work Permit / Dependent Permit letter details to GMS team. 9. The GMS processing agent updates Work Permit Extension / Dependent Permit Extension Letter details in MS system & closes the respective application. 6. Exit Criteria/Output a. Work Permit / Dependent Permit: f the application request is complete as per the Norms, the mmigration authorities will duly approve the request and would fax esidence Visa Entry Permit approval letter to Service Provider in & to n High Commission in ndia. The Service Provider in sends (Soft copy) the esidence Visa Entry Permit approval letter to the GMS Team. The GMS processing agent updates the esidence Visa Entry Permit approval letter details in MS system & an auto mailer sent to Employee Employee needs to proceed with initiating stamping process and complete the stamping. On reaching Employee needs contact the Service Provider in and apply for Work Permit/Dependent Permit. GMS Page 23 of 27

24 Wipro T Business Confidential On receiving the Work Permit/Dependent Permit; Employee needs to scan and send a copy of Work Permit/Dependent Permit to GMS team. GMS processing agent updates the Work Permit/Dependent Permit details in MS system & closes the application. b. Family e-union: f the application request is complete as per the Norms, the mmigration authorities will duly approve the request and would fax esidence Visa Entry Permit approval letter to Service Provider in & to n High Commission in ndia. The Service Provider in sends (Soft copy) the esidence Visa Entry Permit approval letter to the GMS Team. The GMS processing agent updates the esidence Visa Entry Permit approval letter details in MS system & an auto mailer sent to Employee Employee needs to proceed with initiating Dependents stamping process and complete the stamping. After Dependents reaching ; Employee needs contact the Service Provider in and apply for Dependent Permit. On receiving the Dependent Permit; Employee needs to scan and send a copy of Dependent Permit to GMS team. GMS processing agent updates the Dependent Permit details in MS system & closes the application. c. Work Permit Extension / Dependent Permit Extension: f the application request is complete & as per the Norms, mmigration authorities will duly approve / deny the request and issue Work Permit Extension / Dependent Permit Extension Letter; and informs Service Provider in. GMS Page 24 of 27

25 Wipro T Business Confidential The Service Provider in collects the Work Permit Extension / Dependent Permit Extension letter and sends it to respective Employee. Then the Employee scans & sends the Work Permit / Dependent Permit letter details to GMS team. The GMS processing agent updates Work Permit Extension / Dependent Permit Extension Letter details in MS system & closes the respective application. 7. Process Measures No Description Definition Summary Tasks esponsibility Templates/Checklists Verification/ Validation Mechanism Annexure-1 (esidence Visa Application Form) Annexure-2 (Wipro eference Letter sample) Annexure-3 (esume Format) Annexure-4 (Job Description Format) Verification team Verification Team Verification Team Verification Team Adobe Acrobat Document Adobe Acrobat Document Adobe Acrobat Document Adobe Acrobat Document eview checklists GMS Page 25 of 27

26 Wipro T Business Confidential Annexure-5 (Service Provider Details) Processing Team Adobe Acrobat Document Annexure-5 (GMS Courier Guidelines) Dispatching Team Adobe Acrobat Document Annexure-7 (esidence Visa Entry Permit Letter Sample) Processing Team Adobe Acrobat Document 9. Glossary Terms / Acronyms SPOC GMS PG UG WP DP SP TM BU Head MS esidence Visa Entry Permit Detail Description Single Point of contact Global mmigration Management Services Post Graduate (Masters) Under Graduate (Bachelors) Work Permit Dependent Permit Service Provider Team Manager Business Unit Head mmigration Management System Work Permit approval 10. evision History Version (x.yy) Date of evision Description of Change eason for Change /Jan/2014 OOC to Global Change in mmigration Department Name Management Services /Jan/2015 Process review Change in Annexures and approver details /April/2016 Process review Change in Exception Approval Matrix /Sep/2016 Process review Change in Exception Affected Sections Entire SOP Entire SOP Entire SOP Entire SOP Approved By Nagarjuna Sadineni Venkatesh Nagarjuna Sadineni Anuj Sarin GMS Page 26 of 27

27 Wipro T Business Confidential Approval Matrix /MAY/2017 Process review Change in Exception Approval Matrix Entire SOP Anuj Sarin GMS Page 27 of 27