22 January :00 PM (US ET)

Transcription

1 22 January :00 PM (US ET) Our thanks to today s sponsor: 2018 Worldwide ERC

2 MANAGING GLOBALIZATION AND DE-GLOBALIZATION: MANAGING GLOBALIZATION AND DE-GLOBALIZATION: Working in the Post-Global Working in the World. POST-Global World.

3 WORLDWIDE ERC WEBINAR DISCLAIMER The views, opinions, and information expressed during this webinar are those of the presenter and are not the views or opinions of Worldwide ERC. Worldwide ERC makes no representation or warranty with respect to the webinar or any information or materials presented therein. Users of webinar materials should not rely upon or construe the information or resource materials contained in this webinar as legal or other professional advice and should not act or fail to act based on the information in these materials without seeking the services of a competent legal or other professional Worldwide ERC

4 Webinar Instructions Technical difficulties? Dial , or questions to Sound Troubles? If your sound quality is poor, check your Wi-Fi strength or connect via cable. Call in using the phone number listed under the Event Info tab in the upper left-hand corner. To return to meeting room window: If you are in full screen mode, you may return to the meeting room window by clicking the View Meeting Room button located at the bottom left corner of your screen Worldwide ERC

5 Q&A Instructions Submit questions through Q&A dialogue box Box is located in lower right corner of screen Do not use the Chat Box Be specific You may submit your question at any time Q&A Dialogue Box: 2018 Worldwide ERC

6 CRP and GMS Certification If you are a CRP seeking CE credit for this webinar, you may utilize the CRP credits management portal, available online under My Account. The seminar ID is (All (S)CRPs must apply for credit and submit the $8 processing fee to receive CE credit) If you are a GMS seeking CE credit for this webinar, you must include the name/date of this webinar on your GMS Renewal Application (at the time you apply for recertification) Worldwide ERC

7 Your Presenter: Dean Foster President, Dean Foster Global Cultures, Founder, DFA Intercultural Global Solution, Strategic Executive Consultant, Dwellworks. Spokesperson for CNN s Doing Business In TV Series, & host of Oops! Your Culture s Showing podcast. Author, Bargaining Across Borders (McGraw-Hill); The Global Etiquette Guide to Asia, The Global Etiquette Guide to Europe, The Global Etiquette Guide to Africa, The Global Etiquette Guide to Latin America (John Wiley and Sons). 7 Faculty, American University, Intercultural Management Institute, Washington, D.C.

8 THE POST-GLOBAL REALITY: GLOBALIZATION vs DE- GLOBALIZATION: A New World of Bridges Or Walls? 8

9 WORKING IN THE POST-GLOBAL WORLD: OUR AGENDA TODAY Table-setting: International, Globalization, DE-Globalization, POST- Globalization. How These Changes Affect Our Work: Migration, Adaptation & Daily Global Work. How Different Cultures Respond to Post-Globalization: The (U.S.)-American Melting Pot, the Canadian Salad Bowl, European & Asian Multiculturalism. Application: What Can We Learn from These Different Perspectives that Might Benefit Us in Our Work in Our Culture? 9

10 and... what these cultural responses mean for our work and our industry.

11 WORKING AROUND THE WORLD FROM A HOME-BASE PERSPECTIVE IS INTERNATIONAL WORKING AROUND THE WORLD FROM A WORLD-BASE PERSPECTIVE IS GLOBAL. 11

12 GLOBALIZATION + DE-GLOBALIZATION = POST-GLOBALIZATION Worldwide ERC

13 What Makes A Global Company? 13

14 BUILDING GLOBAL TEAMS & ORGANIZATIONS: STEP 1 GOING FROM DOMESTIC TO INTERNATIONAL: Replicating Domestic Success GOING FROM DOMESTIC TO INTERNATIONAL 14

15 BUILDING GLOBAL TEAMS & ORGANIZATIONS: STEP 2 GOING FROM INTERNATIONAL TO GLOBAL: ACKNOWLEDGING DIFFERENT LOCAL TACTICS. GOING FROM INTERNATIONAL TO GLOBAL 15 15

16 BUILDING GLOBAL TEAMS & ORGANIZATIONS: STEP 3 GOING FROM GLOBAL TO POST-GLOBAL: VALUING LOCAL-GLOBAL DYNAMIC. GOING FROM GLOBAL TO POST-GLOBAL / TRANS-NATIONAL 16 16

17 Stage 1: Going from Domestic to International Stage 2: Going from International to Global Stage 3: Going from Global to Post-Global 2017 Worldwide ERC GLOBALIZATION BRIDGES DE-GOBALIZATION WALLS

18 FORCES OF GLOBALIZATION: POLITICAL: Fall of trade barriers Rise of pluralism Developing democracies Reduced conflict ECONOMIC: Increased migration Increase in wealth FORCES OF DE-GLOBALIZATION: Increase trade barriers Rise of populist nationalism Increase autocracies Increased conflict Decrease in migration Decrease in wealth SOCIAL: Increased cross-border travel, Communication, contact Increased health Rise of isolationism Reduction of movement/contact Decrease in health Worldwide ERC CULTURE

19 CULTURE IS THE DNA OF A NATION. EVERYTHING ELSE POLITICS ECONOMICS SOCIAL & BUSINESS LIFE IS CONSEQUENCE.. 19

20 How Do These Post-Global Realities Affect Our Work? Immigration Relocation/Adaptation Global Project Management

21 IMMIGRATION On-the-Ground Daily Mobility/HR Challenges: More frequent extended business travelers. Increased timelines in obtaining immigration approvals/ Special relocation packages for anticipated Brexit. In-bound to US changes in visa policies. Outbound to Canada and intra-european immigration policy changes. Outbound immigration changes to China, intra- Asia.

22 RELOCATION On-the-Ground Daily Mobility/HR Challenges: Relocation training/support modality shift to technology, end-user. Relocation support service uptake driven by different cultural forces (taxation, mandated policy, lump-sum trends, etc). New relocation trends (short-term, single, extended business travel, etc) driving new needs Worldwide ERC

23 PROJECT MANAGEMENT Onthe-Ground Daily Mobility/HR Challenges: Communication style consideration based on location (Europe vs Asia). Can t assume that same language (English) will have the same. understanding for all interpretation of language, how we counsel/words we choose

24 PROJECT MANAGEMENT Onthe-Ground Daily Mobility/HR Challenges: Global mindset and need to be mindful of who/where we are speaking to, being able to adapt accordingly. When managing teams globally each team from various locations will have different culture; need to adapt and provide different mediums to share feedback.

25 IF YOU ENTER A REGION, ASK WHAT ITS PROHIBITIONS ARE; IF YOU VISIT A COUNTRY, ASK WHAT ITS CUSTOMS ARE; IF YOU CROSS A FAMILY S THRESHOLD, ASK WHAT ITS TABOOS ARE. - Li Ji (The Book of Rites) One of the Five Confucian Classics (500 BC) 25

26 Culture hides more than it reveals, and strangely enough what it hides, it hides most effectively from its own participants. - Edward T. Hall (c) DFAIntercultural.com, 2016 All rights reserved. 26

27 THE U.S.-AMERICAN MELTING POT

28 U.S. CULTURAL ROOTS Moderate topography/climate & the Great Prairie. Revolutionary, rejectionist Independence. Multicultural assimilation. Missionary religious influence.

29 POST-GLOBAL REALITIES

30 THE CANADIAN SALAD BOWL

31 CANADIAN CULTURAL ROOTS Topography, climate & the Great Canadian Shield. Evolutionary Independence. Multicultural interdependence. Historically, religion as a moderating influence.

32 POST-GLOBAL REALITIES

33 E.U.ROPEANIZATION

34 E.U. CULTURAL ROOTS Many distinctly different cultures in close proximity. Historic catastrophic World Wars. Exposure to greater world forces. Greater need to collectively defend against non-european influences than each other.

35 POST-GLOBAL REALITIES

36 THE GREAT ASIAN WALL HONG KONG, SAR CHINA: ONE COUNTRY, TWO SYSTEMS

37 ASIAN CULTURAL ROOTS Historically, insider/outsider. Subjective, relativist truth. Collectivist, hierarchical.

38 POST-GLOBAL REALITIES

39 GLOBALIZATION + DE-GLOBALIZATION = POST-GLOBALIZATION. A NEW REALITY OR A TEMPORARY MOMENT? Worldwide ERC

40 Overcoming Culture s Prophecy: In the Absence of Reasons to Do Otherwise, We Will Always Default to our Culture But We Can Always Choose to do Otherwise. (c) DFAIntercultural.com, 2016 All rights reserved. 40

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42 Thank you for attending! Visit the Worldwide ERC web site at or contact Worldwide ERC for more information on these topics