Ambasciata d Italia ad Addis Abeba

Size: px

Start display at page:

Download "Ambasciata d Italia ad Addis Abeba"

Cori Patterson
5 years ago
Views:

1 CALL FOR EXPRESSION OF INTEREST FOR THE PROVISION OF OUTSOURCED SERVICES RELATED TO THE ISSUING PROCEDURE OF SCHENGEN VISAS FOR THE ITALIAN EMBASSY IN ADDIS ABABA Contracting authority: Ambasciata d Italia ad Addis Abeba Villa Italia Kebena, P.O Box 1105, Addis Ababa Ethiopia Services to be provided: The awarded company (hereinafter referred to as the company ) will set up, exclusively at its own expenses, a dedicated structure (a fully equipped office space, with all needed facilities, utilities, staff, counters) to serve as Schengen Visa Application Centre solely for the Embassy of Italy in Addis Ababa, Ethiopia. The Centre will provide the following services: 1. Dissemination of information. 2. Scheduling of appointments. 3. Receipt and check of applications. 4. Data-Entry. 5. Acquisition of biometric data from visa applicants. 6. Submission of applications to the Embassy.

2 7. Visa fee collection and remittance. 8. Retrieval and return of passports. 9. Additional services (as agreed upon with the Embassy of Italy) Set terms and condition of the service: 1. Visa applications will be presented to the application centre on voluntary basis. Applicants will always have the possibility to address the Embassy of Italy directly. 2. The Embassy reserves the right to process on exclusive basis the visa applications of some categories of passports or applicants. 3. The Italian Embassy in Addis Abeba maintains full and exclusive competence for the interviews of applicants, approval, and issue of visas and/ or rejection of the visa applications. The Embassy of Italy in Addis Abeba, Jordan will be responsible for the passports only after the delivery to the Embassy and until the return of the passports (with visas or denials) to the staff of VFS application centre for delivery to the applicants. The time period concerning the procedure for issuing visas will start at the moment the passports and files are received by the visa officers. 4. No employment relationship between the Embassy and the company staff can take place, and no obligation of any kind may arise for the Embassy, in accordance with the provisions of contract or any activity that took place in fulfilment of it.

3 5. The company shall bear any cost and expenses in connection with the operations and services provided. The Embassy of Italy shall not incur in any cost in connection with the outsourced services. 6. The company shall appoint, among its most qualified employees, a person acting as a point of contact with the Embassy of Italy. Should the Embassy of Italy be unsatisfied with the said person, it has the right to request a prompt replacement. Failure to do so or untimely replacement of the point of contact by the company represents a serious breach of contractual obligations. 7. The company shall comply with all the data protection requirements as well as the other requirements specified in ANNEX X of the EU Visa Code - Regulation (EC) n. 810/2009 of the European Parliament and of the Council of 13 July 2009, published on the Official Journal of the European Union L 243 of 15 September The Embassy of Italy reserves itself the right to conduct exhaustive remote and onsite inspections without prior notice to the company. Duration of contract: Four years. Volume of work: An annual average of approximately 5000 visas issued. Service charge:

4 The company will be allowed to charge a service fee within the limits and conditions specified in art. 17 of the EU Visa Code - Regulation (EC) n. 810/2009 of the European Parliament and of the Council of 13 July 2009, published on the Official Journal of the European Union L 243 of 15 September Payment: Directly by users. Award process: Contracts for the service will be awarded on the basis of the most advantageous tender consistent with the following award criteria: 1. In selecting the most advantageous tender, the Embassy of Italy will verify the solvency and reliability of the candidate companies, including the necessary licenses, commercial registration, company statutes, bank contracts, and ensures that there is no conflict of interest. To this end, the contracting authority reserves the right to ask for resumes, certificates of quality and bank references. 2. The Embassy of Italy will consider as a preferential qualification for the company to be already supplying similar services to other Embassies/Consulates of European Union countries belonging to the Schengen Area, particularly in Jordan, and/or to other Italian Embassies/Consulates in third countries. 3. The Embassy of Italy reserves itself the right to outsource or not the above mentioned services in the presence of a single competitor, to consider any bids

5 submitted as not acceptable and to cancel or revoke the tender procedure at any stage. 4. The participation requirements must be stated when submitting the application. 5. The offers will be submitted to the Embassy of Italy in the form of draft contract proposals. Official in charge of the selection process: Pietro Panarello, Head of Consular Section

Art 2 Nature and scope of the service to be delivered by the company

Art 2 Nature and scope of the service to be delivered by the company Terms of reference and chapter of services in support of the applicants and the Consular chancery of the Embassy of Italy in Tehran in the issuance of entry visas. Art. 1 Definitions VISA: Transit visa,