2015 Accountability Framework DRC-DDG Horn of Africa & Yemen DRC-KENYA
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1 May Accountability Framework DRC-DDG Horn of Africa & Yemen DRC-KENYA This accountability framework summarizes DRC s commitments to our stakeholders in Kenya that are additional to DRC s global accountability framework. The global accountability framework is valid for DRC and DDG everywhere; it is available on DRC/DDG contact details Address P.O. Box Westlands Nairobi, Kenya Telephone number Tel:+254 (20) /4/5 Country Director name David Kangethe Website 1. DRC in HoAY/Kenya The Horn of Africa is a major source of complex displacement defined by a mix of interrelated conflict and resource-induced displacement and migration both within and beyond the region. It contains both protracted displacement as well as recent short-term displacement. The scope for durable solutions is limited and, to a large extent, traditional displacement categorisation (e.g. protracted IDPs and urban poor) is not always very clear and can be hard to assess. DRC in the Horn of Africa and Yemen has an overall objective to support and strengthen a regional protection framework for displacement-affected communities throughout the HoA and Yemen. DRC in HoAY does so in accordance with DRC s global Assistance Framework and the scenarios of acute crisis, displacement and (to a limited degree) durable solutions. In the HoA and Yemen, a pre-conflict scenario is also relevant. Within these four scenarios, DRC Kenya will operate with the three global strategic objectives presented in the Assistance Framework, defining the fundamental and specific aims of assistance as: ( i) Saving of lives and the alleviation of immediate suffering among people affected by conflict;(ii)safeguarding, restoration and development of livelihoods; and (iii) Institutional and organisational change that ensures the promotion of values, policies and capacities, which contribute to the protection of peoples rights and the peaceful handling of conflicts. Kenya is one of the Countries in the Horn of Africa that form part of the Somali refugee migration axis hosting the largest population of Somali refugees mainly from South Central Somalia. DRC has been operating in Kenya since 2005 and has accumulated significant knowledge and experience in supporting refugees, host communities and Page 1 of 8
2 people who are internally displaced (IDPs) in the country. DRC began its operations in Dadaab in partnership with CARE Kenya and Refugee Consortium of Kenya (RCK) to help prepare refugees for eventual return and ensure equity between refugees and the host population by funding host community activities. In 2009, DRC began direct implementation of activities particularly in Shelter, WASH, Livelihoods sectors in Dadaab. Since 2013, DRC Kenya has shifted its scope of work to having a stronger focus on protection, slef reliance and livelihood activities. In Kenya s capital Nairobi, DRC has been implementing a functional practical programme in support of urban refugees since 2012 to date. Despite the government s directive on enforcing the encampment policy on urban refugees to relocate to gazetted Kakuma and Dadaab camps, DRC continues working with Department of Refugee affairs, UNHCR and other agencies to ensure all persons of concern are treated with dignity and respect. The influx of South Sudan refugees in Kenya (Kakuma camp) following the breakout of civil war in Sudan, has caused DRC to commence operations in Kakuma refugee camp to respond to the emerging emergency and focused programming on child and youth protection. 2. DRC objectives in Kenya DRC Kenya s strategic objectives are in-line with the global assistance framework adapted to the Horn of Africa displacement context. These objectives are: 1. Saving of lives and the alleviation of immediate suffering among people affected by humanitarian conflict; 2. Safeguarding, restoration and development of livelihoods; 3. Institutional and organisational change that ensures the promotion of values, policies and capacities, which contribute to the protection of peoples rights and the peaceful handling of conflicts. 3. DRC partners & stakeholders [Kenya] DRC Kenya works with a number of partners and stakeholders in programme design, implementation, monitoring and evaluation. Program stakeholders and partners include refugees, host communities, government institutions, academic institutions, International and National Non-Governmental Organisations, UN Agencies and donors. These are specified below: 1. Government institutions: Department of Refugee Affairs (DRA), Ministry of Interior and Coordination, Ministry of Education, County government authorities among others. 2. Academic Institutions include: Kenya Methodist University, NEP Technical Training Institute, Zetech College, Kenya Institute of Development Studies, Institute of Advanced Page 2 of 8
3 Technology, Kenyatta University, PCEA Vocational Training Institute and NEP College of Health Sciences. 3. Local Non-governmental Organisations include e.g. Refugee Consortium of Kenya 4. International NGOs include LWF 5. United Nations Agencies include; UNHCR, WFP and UN-OCHA. 6. Donors include: DANIDA, UNHCR, WFP and BPRM. 7. Beneficiaries of DRC Kenya programmes among them refugees and host communities. 4. Local standards & codes In addition to DRC s global standards, DRC Kenya subscribes to the following additional standards applicable to the Kenyan context. The Constitution of Kenya 2010 Kenya Refugee Act (No 13 of 2006 ) Kenya Income Tax Act - CAP 470 (1973). National Labour laws The Prevention, Protection and Assistance to Internally Displaced Persons and Affected Communities Act, 2012 Kenya Vision 2030 (country strategic development blueprint). NGO Coordination Board requirements DRC staff Code of conduct. International Humanitarian Law Refugee Law International Committee of the Red Cross Code of Conduct HAP Standards SPHERE standards Do No Harm 5. Interaction with beneficiaries DRC Kenya regards its beneficiaries (right holders) as the most important partner and stakeholder in implementation of both the national strategy as well as individual projects. The Country programme therefore strives to include the opinion and perspectives of the beneficiaries and other stakeholders for optimum project impact. Project Participation: DRC Kenya strives to ensure right holders participation in the entire project management cycle which includes involving right holders during baseline assessments, planning, implementation, monitoring and evaluation. Information sharing: DRC Kenya shares information needed by beneficiaries to ensure their full participation in our projects. The country programme does this through community meetings that include question & answer sessions, SMS feedback mechanism, posters, pamphlets, fliers and information boards. Furthermore, DRC Kenya maintains an Page 3 of 8
4 open door policy where all our stakeholders can walk into any DRC office and seek clarification on issues regarding projects that affect them. Handling Complaints: DRC Kenya programme has a well-established complaints mechanism that includes: a toll free line, sms line, an address, Facebook page and a twitter handle where beneficiaries can send their complaints/ feedback. Each field office has a functional complaints handling committee that handles all complaints received from beneficiaries. Complaints received are addressed through proper and well documented channels. The beneficiary complaint mechanism is part of the information shared with beneficiaries during community meetings. DRC receives and logs complaints at the field level and field staff are tasked with ensuring that these complaints are resolved. It also specifies alternative complaint channelling procedures in cases where the field staff are implicated. DRC strives to ensure complaints received are dealt with professionally and feedback provided to the complainant within appropriate time frames. Referral of Potential Beneficiaries by DRC to government/local authorities: DRC Kenya s mandate on issues of protection and provision of humanitarian services is limited by those functions exclusively carried by the government. DRC refers beneficiaries to appropriate channels in the Government where they can receive specific services based on their needs. DRC Kenya strives to maintain a mutually respectable relationship with the duty bearer to enable us bring to the government s attention protection and related issues that come to us. DRC s relations with other Stakeholders: DRC Kenya maintains a professional relationship with other stakeholders among them implementing partners, donors and government. This includes honouring of contractual commitments, willingness to collaborate on issues that would result in benefit to our beneficiaries and sharing of information that would enhance the welfare of our beneficiaries. Page 4 of 8
5 6. Country org-chart Page 5 of 8
6 7. Current projects 2015 Protection & Assistance to Somali Refugees in Dadaab camps 1. Improving Self Resilience and livelihood opportunities in Dadaab 2. Risk of SGBV is reduced and quality of response improved Beneficiaries Number 16,137 Target Refugees and Asylum Seekers Funding Donor UNHCR Amount KES 103,670,883.6 Livelihoods and Self-Reliance for Urban Refugees 1. Self-Reliance and Livelihoods Improved Beneficiaries Number 330 Target Refugees and Asylum Seekers Funding Donor UNHCR Amount KES 29,991, Beneficiaries Number Target Funding Moving towards Durable Solutions in the Horn of Africa To support a safe and conducive environment for people in protracted displacement situations to engage in livelihood activities and access basic services Refugees and Host Communities Donor DANIDA Amount DKK 6,000,000 Implementing partners Refugee Consortium of Kenya (RCK) Strengthening Refugee Protection and Self-reliance in Dadaab and Kakuma. 1: To strengthen GBV prevention and response in Dadaab through community structures and networks 2: Protection mechanisms for Adolescents and Youth are strengthened for increased resilience, coping and response in Kakuma 3: To provide livelihood development opportunities to refugees for Page 6 of 8
7 increased self-reliance Beneficiaries Number 11,464 Target Refugees and host community Funding Donor PRM Amount USD 700, South Sudan Regional Crisis Response for Hosting Countries To strengthen opportunities for displaced populations in Uganda, Ethiopia and Kenya to enjoy asylum, protection and pursuit of durable / transitional solutions Beneficiaries Number 1955 Target South Sudan Refugees Funding Donor Danida Amount DKK 653,032 Beneficiaries Number Target Funding Youth Without Future Establishment of a Youth Training Center in Kakuma offering education and psycho-social support to build livelihoods, confidence and hope among vulnerable youth South Sudan Refugees (New Arrivals) Donor Danmarks Indsamling (DKI) Amount DKK 6,791, 688 Page 7 of 8
8 8. Accountability Improvement plan HAP 2010 BENCHMARK 1. Establishing and delivering on commitments TARGET/INDICATOR(S) END-2015 Accountability framework AIP MOUs, records of partner assessment reports. 2. Staff competency Staff Job descriptions, interview with staff Interview with staff, training reports, code of conduct, induction procedures. Performance appraisals Training Reports, Training evaluation forms, staff interviews 3. Sharing Information How to Guides, minutes, interview with staff Minutes, reports, photos Information packs, sms, photos, videos, HAF, feedback channels 4. Participation 5. Handling complaints 6. Continual improvement How to guide; Minutes, list of participants, records. Activity reports, monitoring reports, photos, minutes, needs assessment reports. Meeting records, interview with staff and beneficiaries. Survey reports Committee list, minutes Data collection tools, interviews with beneficiaries and staffs, reports Minutes of meeting, interview with staff and beneficiaries CRM Reports, list of participants Online feedback MIS Reports, documents of learning process, interview with staff. Progress reports, interview with staff and beneficiaries. Monthly reports, quarterly reports Evaluation terms of reference, workplan, final Page 8 of 8
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